CXOTalk

An AI chatbot that hallucinates is annoying. A robot or physical AI that hallucinates can cause injury or death. Burkhard Boeckem, CTO of Hexagon, explains why the bar for physical AI is fundamentally higher than digital AI, and what it takes to deploy robots that actually work in the real world. All this in CXOTalk episode 905.\ In this conversation, we cover: → What physical AI actually means (a...

Nation-states are already harvesting your encrypted data, betting they'll crack it when quantum computers mature. It's happening now. In CXOTalk episode 904, Anand Oswal, Executive Vice President of Network Security at Palo Alto Networks, explains what business leaders need to understand about quantum security and how to address it. The impact of quantum computing on cybersecurity will be...

Most enterprises aren't ready for agentic AI, but ChristianKleinerman, Snowflake's EVP of Product, shares practical advice on what it takes to succeed: data readiness, governance, AI economics, and workforcestrategy. In this episode of CXOTalk, Kleinerman draws on 25 years ofenterprise technology experience to give leaders a realistic roadmap for AI adoption. He explains how to evaluate AI...

Can a digital replica of your heart save your life? In CXOTalk episode 902, Michael Krigsman talks with Dr. Joe Alexander, Director of the Medical and Health Informatics Lab at NTT Research, to explore the revolutionary world of Bio-Digital Twins. Discover how researchers are using mathematical modeling to build "computational replicas" of the human cardiovascular system. Dr. Alexander e...

How do you turn a 150-year-old industrial giant into an agile, AI-first organization? ======= Please support our sponsor Emeritus: Explore executive education programs from Emeritus, in collaboration with top universities: https://cxotalk.partner.emeritus.org/ ======= For Hexion CEO Michael Lefenfeld, the answer isn't just about technology, but about culture, safety, and rethinking value. In episo...

🚨 STOP treating AI like just another automation tool; you're missing the real transformation.   Most executives are approaching AI completely wrong. They're focused on automating tasks when they should be reimagining their entire business model. In this landmark 900th episode of CXOTalk, Sangeet Paul Choudary, advisor to 40+ Fortune 500 CEOs, reveals why AI is actually COORDINATION INFRASTRU...

Microsoft invested $13 billion in OpenAI. Amazon poured billions into Anthropic. The AI oligopoly is here. Lord Tim Clement-Jones and Lord Chris Holmes, architects of UK AI policy, reveal what business leaders must know about Big Tech's grip on AI - from vendor lock-in risks to circular funding patterns signaling bubble collapse.   🔷 Show notes and resources: https://www.cxotalk.com/episode/...

Is your organization stuck in AI pilot purgatory? CIO strategic advisor Tim Crawford reveals how enterprise AI is fundamentally transforming the CIO role, and why the decisions you make today will determine which IT leaders succeed tomorrow.   ======= Please support our sponsor Emeritus: Explore executive education programs from Emeritus, in collaboration with top universities: https://cxotal...

Please support our sponsor Emeritus: Explore executive education programs from Emeritus, in collaboration with top universities: https://cxotalk.partner.emeritus.org/ ======= Will Grannis, Chief Technology Officer of Google Cloud, explains Google's vision for agentic AI and multimodel LLMs, including these key topics on CXOTalk #897: -- The latest AI news from Google -- Why "AI as judge&q...

Is your AI built on quicksand? Learn how bad data, poisoned datasets, and deep fakes threaten your AI systems, and what to do about it. In this episode of CXOTalk (#896), AI luminaries Dr. David Bray and Dr. Anthony Scriffignano reveal the hidden dangers lurking in your AI foundations. They share practical strategies for building trustworthy AI systems and escaping the "AI quicksand" tha...

AI luminary and former Group CEO of Technology at Accenture, author Paul Daugherty, offers a hard-hitting take on enterprise AI and consumer-grade artificial intelligence on CXOTalk episode 895. He examines what's working, where companies stall with their AI transformation, and what new technology trends leaders should monitor. Peer into the future of AI and see the importance of responsible A...

How did Salesforce build a $200B company by declaring war on "software"? Branding expert Laura Ries (author of "Strategic Enemy") reveals why the world's best brands choose strategic enemies to dominate their markets. Laura explains the counterintuitive positioning strategy behind iconic brands like Tesla, Chick-fil-A, and White Claw. Learn why opposition creates clarity, h...

In cybersecurity, identity has become the primary attack vector. We explore identity in CXOTalk 892, with the CEO of RSA Security, Rohit Ghai, who explains how stolen credentials, social engineering, and AI-enabled impersonation break defenses. And what boards, CISOs, and executives must do now. What you’ll learn: -- Why credential theft remains the #1 initial access vector and what “phishing resi...

Learn how a unified Zoho platform and centralized data analytics reduced app sprawl, speed decisions, and improved customer experience for Zoho customer Nuvia Dental. The discussion provides a practical playbook for leaders seeking fewer apps, stronger data integrity, and clear ROI.  🔷 Show notes and resources: https://www.cxotalk.com/episode/data-first-operations-a-zoho-playbook-for-measurable-o...

Too often, AI breaks in the wild. Why? CXOTalk 890 dissects the adversarial economy with Steven C. Daffron (fintech private equity leader) and Anthony Scriffignano (distinguished data scientist), hosted by Michael Krigsman.   Discover the challenges of **ai implementation** and the strategies needed to navigate the **future of work** in an AI-driven world. Stay informed with expert insights on CXO...

Is AI coming for your job? Boston Consulting Group's Global Lead for People and Organization, David Martin, reveals the truth about workforce disruption, survival strategies, reskilling, and the future of work. With only 20% of employees effectively using AI tools despite 80% expressing excitement, discover why adoption is failing and what leaders must do differently. 🎯 Key Insights You'll Gain:...

When AI systems hallucinate, run amok, or fail catastrophically, the consequences for enterprises can be devastating. In this must-watch CXOTalk episode, discover how to anticipate and prevent AI failures before they escalate into crises. Join host Michael Krigsman as he explores critical AI risk management strategies with two leading experts: • Lord Tim Clement-Jones - Member of the House of...

Art Hu, Global CIO at Lenovo, shares proven strategies for implementing AI at scale in one of the world's largest technology companies. Learn how to navigate uncertainty, build organizational agility, and drive real business value from AI investments. In this episode, you'll learn: Why "no regret" AI investments beat waiting for perfect solutions • How to transform fear of job lo...

Zendesk CEO Tom Eggemeyer joins Michael Krigsman to discuss the impact of AI CX on customer expectations. They explore real-world lessons from the Zendesk AI journey, including what has worked and what hasn't. Learn how customer service is being reshaped by ChatGPT and artificial intelligence and machine learning. Key Topics Covered: The shift from traditional chatbots to reasoning AI agents W...

What does it take to keep global financial markets stable during extreme volatility and AI-driven trading? Chris Isaacson, Chief Operating Officer of Cboe Global Markets, the world's largest options market exchange, reveals the high-stakes playbook for building resilient systems, people, and processes that handle over a trillion messages a day without failure. In CXOTalk episode 885, we go beh...

The generative AI revolution has created an insatiable demand for efficient, powerful computing. How is a key industry leader like AMD navigating this critical inflection point? In CXOTalk episode 884, Michael Krigsman sits down with Mark Papermaster, CTO and Executive Vice President of AMD, to explore the future of AI infrastructure. Discover AMD's strategy for winning in the AI era, which hi...

AI expert Nate B. Jones joins Michael Krigsman on CXOTalk episode 883 to discuss prompting strategies and how they impact the performance of large language models (LLMs). Learn how to use ChatGPT to generate better results and understand the importance of AI prompt engineering. Discover effective methods to improve AI productivity using proper prompting techniques. 🔷 Newsletter: www.cxotalk.com/s...

In episode 882 of CXOTalk, Michael Krigsman sits down with Kevin De Liban, founder of TechTonic Justice and former legal aid attorney, who reveals the shocking truth about AI's impact on vulnerable communities. De Liban shares how 92 million low-income Americans now have critical life decisions, such as healthcare, housing, employment, and government benefits, that are determined by algorithms...

How do you transform a tech giant into an AI-first (or AI-native) organization? In CXOTalk episode 881, Cisco's President and Chief Product Officer, Jeetu Patel, reveals the blueprint for building AI-native companies in 2025. Discover why AI won't replace your job – but someone using AI better than you will. Learn how Cisco is revolutionizing its entire operation, from engineering to customer supp...

AI strategist and TikTok commentator Nate B. Jones joins CXOTalk host Michael Krigsman to explain the high-stakes race among OpenAI, Google, Meta, and others to advance large language models. The discussion explores token economics, model specialization, and hands-on prompting skills every executive needs to translate AI progress into business results. Watch Episode 880 now and subscribe for weekl...