Cruising Altitude

This episode features an interview with Tony Saldanha, an industry leader in information technology with more than 30 years of experience in Global Business Services design, operations and governance.  He’s the former VP of GBS at Procter & Gamble, and was previously named one of the world’s Premier 100 IT Professionals.  In this episode, Tony talks about user-journey mapping, setting expectations...

This episode features an interview with Aaron Gerlitz, Program Manager of Information Security at Lowe’s.  Aaron’s job is to keep the digital tools and applications running smoothly and securely for over 300,000 employees and 2,200 stores across North America.  He orchestrates complex, multi-year projects implementing software, building new capabilities, and running data analytics.  Aaron talks ab...

This episode features an interview with Mark Settle, seven-time CIO and author. Mark has served as CIO for companies like Okta, Arrow Electronics, and Visa.  He specializes in enterprise software, high-tech distribution, and financial services.  His most recent book, "Truth from the Valley, a Practical Primer on IT Management for the Next Decade," was released in 2020.   On this episode, Mark disc...

Cruising Altitude is about employee experience lessons from leaders at companies over 30,000 employees. If you are a leader at a company with over 30,000 employees, managing employee experience is a little different. Problems are more complex, and implementing change is more difficult. In this podcast we will talk to leaders who are designing the best digital employee experiences in the world - fr...