Counter Errorism

How can we speed up causal analysis when rapid turnaround is imperative? Consider your immediate access to evidence and make sure preservation of it is important to everyone involved. Have cause and effect job aids (scenario recipe cards) and logic diagram templates ready for different types of (somewhat common) issues. (The story of the fault) For example,  a model for a story of "a damage event"...

Please email us to set up an interview, ask follow-up questions, or to provide feedback: James@HumanPerformanceTools.com We hope you like the podcast and welcome any advice you have for us as we launch this journey. Please check out the amazing people doing amazing things on these podcasts we listen to and love: Leading Safely Podcast with Georgina Poole Were We Lucky, or Were We Good Podcast with...

Jon, Ken and James speak candidly about the latest wave of awesomeness to hit a lot of places for the first time: Learning Teams Using respectful inquiry by examining normal work. They can be used to improve anything: Jon uses an example of "pulling overhang". Post incident review of normal work being done. Investigate differently. Not easy to do this, because of the culturally steeped traditional...

Structured learning ( aka Story learning - asking questions ) is an amazing way to share with others different perspectives from the same event or point of time. Simplified and not overly-complicated example of story learning: Get everyone who had anything to do with the "event" in the same room. Ask: Hey lead person that seems to have made a mistake of some kind. Can you walk us through the story...

Ken Madson and James Newman have been wanting to collaborate on a podcast for quite some time and what is here and what will follow are the results of that desire! They hope you like it. They certainly don't have it all figured out, yet, but  figured they would jump in before another month goes by, so here goes.  The number one goal of this podcast is to be a beacon on the horizon and direct H&OP...