CDG BizCast

Is it your dream to one day leave traditional 9-5 work and enter the world of entrepreneurship? Maybe you are tired of dealing with things such as bully bosses, toxic coworkers, or the lack of morals at the company you currently work for. Many people do not even consider leaving their toxic workplaces due to complacency, which results in those people never living their dreams to start their own bu...

Presenting is a major part of the business world. At one point or another, you may be faced with the task of presenting to large crowds either on behalf of your employer or for your own business. The majority of presentations fail for a variety of different reasons, which results in the audience feeling bored and no impact being made on them to take action. Don't let this happen to your presen...

Do you struggle with time management as a business owner (or as anyone who is involved in the business world)? Then maybe you need a guide to help you keep track of your everyday tasks to make sure deadlines are being met and your life/work balance is in order. Managing time properly can be extremely daunting for many people, but it doesn't have to be. That is where Time Boss steps in, a frame...

We debut our new subseries Business Sins by diving into the critical issue of pricing dishonesty. This episode unpacks the unethical practices of bait-and-switch tactics, price gouging, and deceptive marketing methods. We emphasize the damaging impact these practices can have on consumer trust and long-term business success. By exploring real-world examples and offering practical advice, we highli...

In this episode of CDG BizCast, we delve into the significant global repercussions of the CrowdStrike outage on July 19, 2024. Join us as we explore how this unexpected downtime disrupted businesses, governments, and cybersecurity operations worldwide. We'll also examine recent major cyberattacks, analyzing their impact and the lessons learned. Tune in for useful tips and discussions on the ev...

In this episode of CDG BizCast, we are joined by Jesse Tayler, a true pioneer in the world of digital innovation. Jesse takes us on a journey through his remarkable career, starting with his groundbreaking invention of the world's first app store, an idea he pitched to Steve Jobs in 1993. We delve into the origins of this revolutionary concept and its impact on the tech industry. Jesse also sh...

Business owners, does your marketing strategy include making your customers feel special on their own special days? If your marketing strategy does not have any birthday marketing methods then you are leaving money on the table! There are many ways you can market your products and services to your customers who subscribe to your email lists and follow you on social media. But birthday marketing is...

Restauranteurs and other professionals in the hospitality industry, this episode is for you! Chef Michael Brown of Jamburritos joins us once again to discuss a topic that is near and dear to him, and that is Xtreme Hospitality! In the restaurant industry, it is important to always bring your A-Game when it comes to serving your customers. Everyone involved from the chefs to the servers should alwa...

Business owners, have you ever received a heart-stopping, threatening email from a stranger claiming that they hacked your website, stole all of its information and will use it against you by harassing all of your customers unless you pay a large amount in bitcoin? Consumers, have you ever received a similar email where they claim they have video of you doing something inappropriate and will share...

Pastor Steven Foster, owner of Next Steps LLC discusses the importance of putting God first during one's entrepreneurship journey. Pastor Steven shares his own personal testimony over how God helped him triumph over the darker times of his life and become a successful business owner making over six figures. It's not just about focusing on your business goals, it's about seeking the kin...

Chef Michael Brown of Jamburritos joins us once again to discuss a major issue facing the restaurant industry: rising operating costs! From the rising minimum wage that was implemented in California to the cost of food rising due to inflation, we talk about how these things impact the consumer and what restaurants have to do to ensure they can deliver top-quality food without cutting corners to do...

Stolen money! Recipe rights! A legal battle is heating up between the founders of Trill Burgers over these issues, a hotly popular burger joint headed up by rapper Bun B. We discuss the entire ordeal in detail to illustrate the dangers of going into business with multiple partners in the restaurant industry (or any industry in general). Chef and restauranteur extraordinaire Michael Brown joins us...

Today, we speak to the founder and CEO of StretchMed® Brian Cook to learn more about his passion for fitness and his experience as an entrepreneur leading him to form a strong brand that is rapidly growing. StretchMed® Studios are franchised by fierce business owners just like Brian who have a passion for fitness and bring their A-Game when it comes to serving clients. Because stretching has sever...

Many of you who use social media probably saw a huge rumor going around the Dr. Pepper, one of the most beloved soft drinks in the world, was going to be discontinued. Guess what? It was all a hoax started by someone on Tiktok and it went viral. In this episode, we discuss how both consumers and businesses should handle social media hoaxes like this. For consumers, we want to discuss the importanc...

Customer feedback is one of the most important things business owners need to consider when implementing any of their strategies related to operations, especially in marketing and customer service! We talk to our consumer panelist in the United Kingdom, Sara Russell to learn more about how she feels about how businesses are acknowledging her needs, so the business owners of the world can take note...

As we start a brand new year, it is important to review our business' performance for the previous year so we can prepare for the incoming new year. From marketing, financials, and customer service, we discuss what business owners new and established should be looking into to start the year off on the right foot. Anthony Lindsay of Astor Business Centers joins Christian to discuss what busines...

The holiday season (starting from Thanksgiving, through Christmas and concluding with New Years) is the busiest time of the year when it comes to food service. Restaurants and caterers should be prepared by ensuring they have enough inventory, staff, and resources in general to serve large dine-in and take-out crowds. Additionally, we discuss what happens when customers get scammed by fake vendors...

We all know that the holiday season is the busiest time of the year for stores. Remember, you should never allow the hustle and bustle of the season to cause problems for your customers. Avoid long lines, have simple return policies, and ensure that you are hiring the right staff to help your retail business thrive during this time of the year. There are many common mistakes retailers make that ca...

Cyber security is something that every business owner should take seriously. But how many business owners know what they need to do to ensure that their operations and customer data are protected? And how many consumers know what they need to do in order to protect their most sensitive personal information? We speak to two cyber security experts to learn more about what both business owners and co...

As a business owner or customer service agent, do you find yourself lost trying to handle angry customers the right way? We discuss the importance of giving angry customers your undivided attention and what you can do when things start to get extreme. An experienced customer service agent speaks with us to share his methods.

We talk to one of the #1 ranked business coaches in North America, Doug Winnie of ActionCoach/N3Coaching to discuss what it means to take your business to the next level. Doug shares several tips to help you work ON your business, rather than in it so that your company can see great success. From marketing to profit margins, this episode is for business owners who are serious about operating a 5-s...

Entrepreneurship is for the go-getters and resilient ones! We speak to Matteo Harmon of It's Senseitional to discuss why he chose to join the wonderful world of entrepreneurship, what keeps him going everyday, and why he is passionate about his work! Matteo is a Houston-area based artist, entrepreneur and visionary who owns several businesses under the umbrella of "It's Senseitional&q...

The holiday shopping season is the busiest time of the year, so it is important that you give each customer an A+ experience! Do not allow the hustle and bustle of the season to destroy the customer's experience, as this can lead to much trouble later! If you provided a customer a poor, F-rated experience that caused them to go somewhere else, it could damage your company's image! Don'...

Chatbots can be extremely helpful when trying to assist customers who are browsing your website for help, need recommendations on what to buy, have questions, etc. But poorly programmed chatbots who send customers nowhere, fail to understand their needs, and fail to send them to an actual customer service agent can destroy the customer/company relationship just like that (and cost your company rev...

Do you hate getting calls from people trying to sell you things you don't want? You are not alone! In this episode, we discuss why cold calling is a rude, antiquated practice that businesses should not utilize anymore and how it actually hurts rather than helps them get new leads. CDG co-owner Christian Gonzales discusses how they can disrupt business operations and BizCast panelist Sara Russe...