Business Growth

Age is just a number — Does it apply even when running a business? Spencer proves his point about feeling young, vibrant, and youthful by sharing his recent experiences through his conversations with his mother and friend. He shares what most people want to feel in the product and project that they are involved in, as well as the changes when it comes to adding energy to a business and making it g...

How can a business grow and gather more customers in the long run? Other than marketing and advertising their business, one of the key ways to spread the word around is with five star reviews. And that surrounds Spencer’s talk for today. He describes the lessons he’s teaching his employees every year: Through tips. Spencer also talks about how framing the review process works and how the persuasio...

For a business to be more profitable, creating additional revenue streams should be on top of any business owner’s list. Creating multiple income streams should maximize your business’ potential. Looking back at his vacation in South Mexico, Spencer shares the incredible business lesson he learned from his trip while meeting his taxi driver. He breaks down the different alternatives available to h...

To drive your team to fulfill your company’s vision, having an operator for your business is a must. If you’re a business owner, one of the key things you should look for is someone you can trust to help with your operation. Spencer talks about not only about finding an operator, but also his own non-negotiables when looking for one. He also discusses why having an operator is essential and how yo...

When you’re hiring employees, do you think of their future in the company? Are you picturing them as the future supervisor or manager? This is the case for Shelby Scarbrough. Spencer interviews Shelby Scarbrough to talk about how she started working as an all-around skilled worker for their family-owned Burger King franchise to own several stores. She talks about hiring people, not just to fill th...

Increasing your B2B sales is tough and challenging: From generating leads, talking to your potential customers, and pushing the sales, not all strategies that work for others might work for you. So how exactly can you grow your B2B sales? To share his experiences handling different B2B companies, Spencer welcomes Patrick Baynes. Patrick was a cofounder of PeopleLinx, the first B2B social marketing...

Who is the person in your life who can make complex things look effortless and simple? What do you think are the processes and systems that they follow? These are just two of the many questions that Dave Zumpano answered with Spencer. Dave is an entrepreneurial attorney who does not only help people with their businesses but also educates others in creating systems and processes that can make comp...

How do you decide whether to pursue your business idea or not? Spencer shares an important lesson for entrepreneurs and those who are planning to start their own business: You need to stop growing businesses in your head. He reiterates the importance of taking the first step of action, reassessing, and moving forward before making the final decision. After all, if the idea is not pushing you to ta...

After experiencing working from home, a lot of employees refuse to return to work, especially after the scare of COVID-19. As an employer who prefers working on location, what are the ways you can encourage your team to enjoy working back in an office? In this episode, Spencer and Lynn Thomas talk about how you can build stronger connections with your employees and strategies that you can apply in...

We’ve all heard the phrase: “America, the land of opportunity” and this episode is all about it! Spencer had a conversation with Jeff Badu, who is from Ghana, Africa. He tells us how he grew up, and what it was like. Even though he is still young, he has made his mark as a real estate professional, owning multiple real estate properties, and is impacting his community! Stay tuned to hear his fasci...

This podcast is for business owners that are out there, that did good but they missed great. This episode is a little different than most, we’re getting into the psychology of communication, specifically about overcoming communication fears. We talk with Janice Dean about some techniques and things that you can practice in your business. Episode Highlights First seconds on stage What’s fear and wh...

Having good operators in your business is a MUST. If you’re looking to acquire a business and you don’t have an operator, listen to this episode as we spoke with Ana Santiago, the COO of Outsource School. Her story is very special as she started as a general VA and today she is the COO of a well-established company! Episode Highlights Being the COO of Outsource School When she started - 2:44 How s...

Spencer shares the simple way of doing business, but it is more complex than that. Listen to this interview with Dan Rogers, who has a really unique story. Learn how to do business the simple way! Episode Highlights Not being trained as a sales person Changing the mechanics of the business Building a family relationship Creating value and exposure What’s not sales You have to be a viable business...

Hiring new employees, and team members… It's work! There’s a lot of filtering in the process, there’s a lot of uncertainty. Spencer interviewed Ugis Balmaks, who has a company called Recruiter Mill. In this episode, you’ll learn a seven-step process for hiring people. Episode Highlights Who is Ugis Balmarks A formula that Ugis uses Why a person should be looking for this conversation Being selecti...

Spencer talks with Justin Breen, who has a unique ability, and unique skill sets that you definitely need to listen to. Justin is a connector and has the ability to find the unseen material, the unseen relationships, connect things together, and make things happen faster than anyone else. Episode Highlights Your Kolbe numbers 100% simplify An entrepreneur that happens to be a journalist Having a t...

Spencer talks with Ashley Micciche, the CEO of True North Retirement Advisors. They discuss business, finance, and some of the essentials that will help you out in your business. Ashley is an outstanding, brilliant business thinker and business mind. Episode Highlights How Ashley explains what her company does All types of clients Every business is unique Metrics that determine business value The...

Spencer shares a story on how his daughter taught him a lesson in business, she is only nine years old and this lesson is something that really opened his eyes.   Episode Highlights In business, it is good to get a no The difference between a prospect and a customer A service that could be valuable for others Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say...

Are you solving the right problem in your business? This episode comes from a Twitter thread from Shreyas Doshi. He has great leadership skills that could help you! Episode Highlights Starting to understand the problem Trying to solve the wrong problem Understand the fundamentals of your business Links and Resources https://twitter.com/shreyas/status/1376033582305615873   Subscribe and Share Find...

This is a special episode of Business Growth because Spencer talks with Nathan Hirsch who has been on the podcast before, but today Spencer is totally impressed with Nathan as he is “Mr. Systems and Mr. Processes” he is the SOP king! You’ll learn how to hire great people, the processes for doing it, the thinking for doing it, and the way that he is making this revolutionary for you as a business o...

What’s the lifetime value of your customers? Spencer explains it from a Twitter thread from Elizabeth Yin. Episode Highlights What is the lifetime value Retaining customers Lifetime value is your best lever The lifetime value of your customer Understand your metrics Links and Resources https://twitter.com/dunkhippo33/status/1354569834881662977   Subscribe and Share Find us on Apple Podcasts Follow...

It arrived: the 2020 year in review! Spencer dives into some of the most important things that happened during the year for him. Episode Highlights A different year Having Zoom conversations Seeing people grow during these challenging times Time is the most important thing that we have Spend your time well Focus on things that will help you grow as a person Focus on relationships Subscribe and Sha...

Spencer is taking some favorite Twitter threads and some of his favorite blog posts and relaying them to you! This one comes from Andrew Wilkinson: four types of people that buy internet pieces. Think like the buyer and become the buyer of your business. Episode Highlights Become the buyer of your business Think like the buyer, not the seller Types of business buyers The flippers at the business A...

We are tackling the different SMB questions to grow your business. These are all about accounting basics and this all started from a tweet that Spencer read recently in the Brent Beshore Twitter account. Episode Highlights Do you need to understand accounting to invest? Three things that will help you out with accounting in your business You need to arm yourself with a basic knowledge Having a goo...

Several of the next episodes are shorter podcasts where we will be talking about some of the most important fundamental pieces within business. This podcast is for a specific audience, the world of small and medium business owners, so if you’re a business owner, you should ask yourself why your business needs recurring revenue. Episode Highlights Why your business needs recurring revenue An exampl...

Stephen King of www. GrowthForce.com explains how you can avoid having an employee commit financial fraud against your business. You'll learn the things to be aware of, where it originates, and then how to prevent it.   Episode Highlights How to reduce risk Who to trust Reducing the risk of fraud Rationalizing behavior Level of risk Understanding your risk GrowthForce goal Helping business owners...