Ask a House Cleaner

https://housecallpro.com/Angela - because you are a #SavvyCleaner. "I'm wondering if I have worksheet overkill. I keep adding to my cleaning checklists. And the paper vs. electronic thing -- is it worksheet overkill?" Angela Brown, The House Cleaning Guru promises to show you worksheet overkill. "Your worksheet is your calling card. Your worksheet activates your satisfaction guarantee. Your worksh...

What to put in an employee handbook is a question every cleaning business owner asks. Your employee handbook has your policies and should inspire your house cleaning training. Angela Brown, The House Cleaning Guru says every cleaning employee needs an employee handbook. And if you include these things, you'll avoid common mistakes. Today's #AskaHouseCleaner sponsors are #SavvyCleaner (A house clea...

"Why won't my cleaning clients recommend me? On my neighborhood referral app, there's someone looking for a house cleaner. All my clients have to do is recommend me and they would get a bird dog fee. I've got the ratings and reviews, the social proof, and the word of mouth marketing - and yet my clients won't recommend me. Should I offer a bigger referral fee?" Angela Brown goes into the recommend...

KEYWORDS FOR THIS EPISODE: Harassment Let's talk about harassment. Is your cleaning company responsible for harassment from one employee to another? Harassment in the workplace is a real thing.  And Angela Brown, The House Cleaning Guru says employer liability for harassment is serious. On today's #AskaHouseCleaner we look at common types of harassment that you need to be aware of.  Show sponsors...

How to ask for a raise in house cleaning is not as scary as you might think. If you're due for a wage increase but don't know how to ask for a raise this one is for you. https://HousecallPro.com/Angela Give yourself a raise by saving money on admin tasks. Angela Brown, The House Cleaning Guru says you can get paid more but you have to know how to ask for a raise. A housekeeping salary is up for ne...

https://housecallpro.com/Angela to automate your house cleaning business. Rules and guidelines can streamline your turnover service. Maids and housekeepers need rules and guidelines so things don't get crazy in their cleaning business. Angela Brown, The House Cleaning Guru says every maid service has scheduling issues and cancellations. Know your rules and guidelines and share them with your custo...

RV Cleaning Tips at your request. In today's #AskaHouseCleaner we're joined by Expert Britt Greenwood from Blue Jay Cleaning Services and https://BlueJayCleaning.com. She shares RV Cleaning Tips and best RV cleaning supplies to use. If you've ever wondered how to clean an RV, check out her daily RV cleaning routine. After 4 months of full-time RVing, she's here with tips to tidy up, vacuum, RV cle...

Can house plants be on the house cleaners to do list? In today's Vacation Rental Mailbag, we look at house plants as a #TurnoverService add on. Your house cleaner (housekeeper, maid, cleaner) is going to be at the #Airbnb or vacation rental anyway. Angela Brown says watering house plants and plant care is a natural fit. Today's Ask a House Cleaner sponsor is Savvy Cleaner producer of these Turnove...

Doors - How do you clean doors? And do you clean metal doors the same way you clean 6-panel doors? Watch Angela Brown cleaning doors and then you can do it yourself. There are only 5 tools you need. The OXO deep clean brush, Greased Lightning, a terry cloth, a Magic Eraser, and a Swiffer Duster. The wood panel doors with the detail groove are easy to clean including removing scuff marks on doors....

https://housecallpro.com/Angela for easy scheduling software for cleaning business owners. #Housecallpro Can I use Amazon Home Services to grow my cleaning company? House cleaners wonder if the no marketing approach that Amazon Home Services provides makes sense. Angela Brown, The House Cleaning Guru says Amazon Homes Services removes sales by advertising for you. Sure, they will do a background c...

What's your sign? You do have signs for your #vacationrental and Airbnb, right? House rules printed to manage guest expectations? So, what's your sign? Airbnb hosting is seamless when you leave instructions for guests. Instead of what's your sign, we should ask where's your sign or signs? There are bathroom signs for Airbnb and VRBO. There are kitchen signs for Airbnb. Swimming pool signs for vaca...

Don't want a woman house cleaner? Not all women are mean. Some women are cruel, and that's a shame. But most are just there to clean. If you don't want a woman house cleaner there are male house cleaners too. Angela Brown, The House Cleaning Guru says social anxiety or autism are good reasons you don't want a woman house cleaner. But a friend with the know like trust factor could help you navigate...

https://housecallpro.com/Angela track your employee hours - free demo. Angela Brown's Top 10 Personal Protective Equipment items make sense. House cleaners and maids wear Personal Protective Equipment (PPE) because of OSHA regulations. Common personal protective equipment items include vinyl gloves, nitrile gloves. Safety glasses and even a disposable face mask or reusable face mask make the list....

https://HousecallPro.com/Angela (Service software for House Cleaners and Maids.) Do you wear a face mask while cleaning? Are you worried if you do wear a face mask you will offend cleaning customers? House cleaners have tough jobs that sometimes need face protection. Angela Brown, The House Cleaning Guru says a face mask is good personal protective equipment (PPE). Work smart not hard when #cleani...

Keep track of all your cleaning appointments with #HousecallPro https://housecallpro.com/angela Guests left luggage after late Airbnb checkout - what now? Are there standard house rules for left luggage? Is the house cleaner or maid in charge of it? Do you suspend Airbnb cleaning or turnover service until the guest is gone, gone? Should you move the left luggage before the next guests arrive or sh...

It's my word against hers so what now? If you've ever been in a homeowner vs. house cleaner "my word against hers" it can feel pretty helpless. Angela Brown, The House Cleaning Guru says it's best to clarify expectations up front on the walkthrough. Set boundaries and guidelines and get agreements in writing. Before you get to the "my word against hers" mismanagement of communication ask questions...

"Stop smoking because everything is harder to clean." A house cleaner wants to know how to ask a customer to stop smoking while you are cleaning. Angela Brown, The House Cleaning Guru says as the maid you can stop smoking but you can't tell your customers to quit smoking. It's overstepping professional boundaries. Homeowners who smoke don't want to hear health advice while paying you to clean. But...

Housecall Pro to automate your cleaning business - https://HousecallPro.com/Angela Logos. Logos that promote your Airbnb, vacation rental (VRBO) or cleaning business are part of your company brand. Logos are one of the oldest marketing elements that help others recognize you. The secret to great logos is the colors in the logo design. So, if you want to create a logo for your maid service, or hire...

Got a rundown apartment? Are you thinking "The place is falling apart and with no investment, I want to clean my space?" Here are some renters' tips for cleaning a rundown apartment. Angela Brown, The House Cleaning Guru says you need a cleaning routine that includes bi-annual deep cleaning. You also need maintenance cleaning even if you do it yourself. You deserve a clean place to live even if yo...

In today's DampRid #ProductReview we learn how to remove odors and prevent mold with a moisture absorber. DampRid is moisture absorption first and odor eliminator second. DampRid is a solution for those wondering how to remove musty odors and Angela Brown says even school lockers can benefit. Today's #AskaHouseCleaner sponsors are #Savvy Cleaner (training and certification for house cleaners and m...

Do you need a tax id number for your house cleaning business? How about if you are a solo operator? And if you have a DBA (doing business as) rather than an LLC (limited liability corporation) do you still need a tax id? Can you use your SSN (Social Security number) instead of a tax id? Can you start a cleaning business without an EIN? Angela Brown covers the ways you can still pay taxes as a smal...

Checkout Housecall Pro for a special VIP demo and group discount - https://HouseCallPro.com/Angela Ever wonder how to clean your blinds? Did you know there is little difference between deep cleaning and maintenance clean methods? You can clean your blinds using the same 4 tools - even if they are faux wood blinds, mini blinds, plantation shutters or Venetian blinds. Watch Angela Brown cleaning in...

Angela Brown's top 10 trade show tips for house cleaners will boost your marketing. It will also save you money from attending random home shows, conferences, expos, fairs, and trade shows. These #Top10 trade show tips will help you grow your maid service if you apply lead generation and follow up to the expo. Sure, you will do other marketing like having giveaways, ad gimmicks or a stretch fabric...

Can you run a house cleaning business flying solo? Without growth and employees, can you run a house cleaning business with success? Can you run a house cleaning business flying solo? Without growth and employees, can you run a house cleaning business with success?  Angela Brown, The House Cleaning Guru says you can run a house cleaning business with proper cleaning business training. You don't ev...

What do you do when you overhear and oversee stuff while house cleaning? It might be a weird or awkward situation you find yourself in. Every #cleaning company needs a privacy policy for things you overhear and oversee while house cleaning. Client confidentiality is paramount out of respect for your customers and clients. Angela Brown, The House Cleaning Guru says a closed-mouth policy will promot...