Karen Smiley

Agile Analytics and Beyond

Selected audio from Karen Smiley's free personal Substack newsletter. I talk about practical applications of agile, AI, analytics, data, business, culture, equality, ethics, technology, and more. My posts are based on 30+ years of software industry experience. All articles are 100% human-created (no AI). karensmiley.substack.com

Autor

Karen Smiley

Categoría

Technology

Web del podcast

karensmiley.substack.com

Último episodio

30 de sep. de 2024

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Episodios

Data privacy at the home show 17.02.2019

Ever wonder how all of those social aggregator sites get all of that personal information about you and your family and friends? This is how. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

Management lessons from Bones 02.06.2011

3 observations and 5 DO's and DON'Ts for software management, based on season 2 episode 1 of the forensic series "Bones". Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

5 steps to customer dis-service 11.09.2010

How to lose a customer in 5 easy steps, motivated by a customer dis-service experience I had today with a company I pay lots of money every month for tech-related services. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.su...

Money and Time 11.08.2010

Thoughts on businesses who know the 'time value of money', but disregard the 'money value of time'. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

Lessons from a near-snafu in hotel parking 21.03.2010

Customer Service and process insights from my experience with hotel valet parking at SEPG 2010 in Savannah, Georgia. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

Logan's Run and measurement dysfunction 11.03.2010

Thoughts on measurement dysfunction in software organizations, by analogy with controlling health care costs and the dystopian novel Logan's Run. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

Why even defect prevention isn't enough 12.05.2009

A recent stay at a reasonably nice hotel reminded me of the wisdom on meeting customer needs that "Just because nothing is wrong, doesn't mean anything is right." Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts, consider becoming a subscriber! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

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