PSI Services
Tried and Tested Podcast
Welcome to PSI’s Tried and Tested Podcast, hosted by Isabelle Gonthier. Tune in every other Thursday for expert conversations on testing, credentialing, and assessment. Each episode explores industry trends, practical insights, and the real work behind high stakes testing, featuring leaders and practitioners shaping the future of the assessment industry.
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PSI Services
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Ιστοσελίδα του podcast
Τελευταίο επεισόδιο
15 Οκτ 2026
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Επεισόδια
Inside the Entrust Fraud Lab: The Evolution of Identity Fraud in Testing 15.10.2026 29:31
In this special episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP visits the Entrust Fraud Lab for a closer look at how identity fraud is evolving and what it means for high-stakes testing. This video-first episode takes viewers inside a hands-on lab environment, and listeners are encouraged to tune in to the video version to see the fraud techniques and demonstrations discussed th...
What Environmental, Social and Governance (ESG) Means for Assessment: Social Value, Access, and Impact 01.10.2026 35:18
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Matthew Barrell, Environmental, Social, and Governance Manager at PSI, about ESG, social value, and the future of assessment. Based in the UK, Matthew leads PSI’s ESG program, overseeing sustainability strategy, carbon reduction initiatives, and social value delivery while working across the business to embed sus...
Reaching the Future Workforce: Messaging, Value, and Candidate Demand with NBCOT’s Angela Macauley 17.09.2026 33:29
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP , speaks with Angela Macauley, PMP, President and CEO of the National Board for Certification in Occupational Therapy, about workforce demand, candidate pipelines, and the role credentialing organizations can play in helping professions stay visible, relevant, and understood. Drawing on nearly 20 years at NBCOT across market...
From School to Skills: Rethinking Assessment, Credentials, and Workforce Readiness with Chad Buckendahl 03.09.2026 44:20
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Chad Buckendahl, PhD, ICE-CCP, Managing Partner at ACS Ventures, about how assessment, credentials, and workforce readiness can be better connected across the learner journey. Drawing on his work in program design, evaluation, standard setting, policy, legal issues, and validation studies across credentialing and...
Start Small, Build Trust, Scale Up: WPI’s Approach to AI in Credentialing 20.08.2026 33:22
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Haley Vanness, CAE, ICE-CCP, CMP, AAiP, Vice President of Water Professionals International, about WPI’s journey toward building trust in AI adoption. Drawing on her work leading certification programs for water and wastewater professionals, Haley shares how WPI approached AI intentionally, starting with a practi...
Taking the Future of Credentialing from Conversation to Practice with Pam Young Brown 06.08.2026 37:22
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Pam Young Brown, a product strategy consultant working at the intersection of skills assessment, credentialing, and workforce development. Drawing on her experience leading certification and learning products at Amazon Web Services and the Graduate Management Admission Council, Pam shares a practical perspective...
AI and the New Challenges Facing Educational Testing with UMass Amherst’s Stephen Sireci 23.07.2026 33:40
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Stephen G. Sireci, Ph. D., Distinguished Professor and Executive Director of the Center for Educational Assessment at the University of Massachusetts Amherst, about AI and the new challenges facing educational testing. Drawing on his work in psychometrics, validity, fairness, educational measurement, and test dev...
Global Learning, AI, and the Future of Workforce Readiness with Maria Spies of HolonIQ and QS 09.07.2026 38:07
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP , speaks with Maria Spies, Co-Founder of HolonIQ and Chief Innovation Officer at QS, about global learning, AI, and the future of workforce readiness. Drawing on more than 25 years in post-secondary education, workforce learning, and education technology, Maria explores how demographic change, technology, and shifting workfo...
From Point-in-Time Testing to Continuous Certification: Insights with NBCRNA’s Tim Muckle 25.06.2026 43:06
In this episode of Tried and Tested , host Isabelle Gonthier, PhD, ICE-CCP , speaks with Tim Muckle, PhD, ICE-CCP, Chief Assessment Officer at the National Board of Certification and Recertification for Nurse Anesthetists, about longitudinal assessment and the future of continued professional certification. Drawing on his background in mathematics, psychometrics, healthcare certification, and ass...
What AI Changes About Assessment Evidence: Insights with Khan Academy’s Kristen DiCerbo 11.06.2026 36:21
In this episode of Tried and Tested , host Isabelle Gonthier, PhD, ICE-CCP , speaks with Dr. Kristen DiCerbo, Chief Learning Officer at Khan Academy and one of Time’s top 100 people influencing the future of AI in 2024. Drawing on her background in school psychology, learning science, edtech, and assessment design, Kristen explores how AI is changing what assessment professionals can observe, int...
Test Security, Agentic AI, and the Future of Assessment with Paul Muir from risr/ 28.05.2026 37:40
As assessment programs confront increasingly sophisticated fraud and rapid advances in Artificial Intelligence, protecting trust and integrity has never been more complex. In this episode of Tried and Tested , host Isabelle Gonthier, PhD, ICE-CCP sits down with Paul Muir, Chief Customer Officer at risr/ and Board Chair of the Association of Test Publishers, for a candid conversation recorded live...
Serious Games and Authentic Assessment with Jenn McNamara from BreakAway Games 14.05.2026 35:38
In this episode of Tried and Tested , host Isabelle Gonthier, PhD,- ICE CCP, Chief Assessment Officer at PSI and ETS, sits down with Jenn McNamara, Vice President of Strategic Products and Partnerships at BreakAway Games. Recorded live at the ATP Conference, the conversation explores how serious games are being used to support authentic, performance based assessment across defense, healthcare, an...
Libby Rodney from The Harris Poll on the 2026 ETS Human Progress Report: Adaptability, Credentials & Opportunity 30.04.2026 36:14
This is our 50th episode of Tried & Tested and we’re marking the milestone with a conversation about what may be one of the biggest questions facing the workforce right now: how do people prove what they can do as change accelerates? Host Isabelle Gonthier welcomes Libby Rodney, Chief Strategy Officer at The Harris Poll, to unpack what “proof” looks like in today’s disrupted environment and...
Closing the Modality Gap: How TOEFL Built Trust in Remote Testing 16.04.2026 31:44
As questions around remote testing and test security continue to surface across the assessment landscape, how can programs move beyond perception and focus on evidence? In this episode of Tried and Tested , host Isabelle Gonthier is joined by Paul Gollash , SVP of TOEFL and GRE at ETS, and Wally Dalrymple , Chief Security Officer at PSI and ETS, for a timely conversation on trust, data, and deliv...
Policy, Partnership, and Access: Massachusetts’ Approach to Adult Education 08.04.2026 41:10
In this special HiSET edition of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP welcomes vice president of the HiSET program Tanya Guerrero Haug, who sits down with Wyvonne Stevens‑Carter, Associate Commissioner for Public Adult Education at the Massachusetts Department of Elementary and Secondary Education. Recorded live at the HiSET Boston Roadshow, the conversation highlights how Massac...
The Future of Graduate Admissions and Assessment: Insights from GMAC’s Ashok Sarathy 25.03.2026 41:34
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP , speaks with Ashok Sarathy, Vice President of Assessment Products at GMAC, about the evolving role of assessment in global graduate management education. Drawing on more than two decades in the assessment industry, Ashok shares how GMAC has continuously adapted the GMAT and its broader assessment portfolio to meet changing...
Reimagining Performance-Based Assessment with Immersive Simulation: A Conversation with SentiraXR’s Jeremy Carter 11.03.2026 36:20
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP , speaks with Jeremy Carter, CEO of SentiraXR, about immersive simulations and the future of assessment. Jeremy shares how immersive environments can move learners beyond learning about a situation and into performing inside a realistic scenario, allowing assessment teams to observe competency, decision making, reasoning, an...
The Rising Threat of Biometric Fraud: Insights with Entrust’s Ian Cartledge 26.02.2026 32:30
In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Ian Cartledge from Entrust about identity verification and the evolving fraud landscape impacting credentialing and high-stakes testing. As online testing and digital registration processes expand, identity verification plays an increasingly important role in protecting exam integrity and ensuring the right candi...
The Future of Digital Assessment: Innovation, AI & Sustainability with Geoff Chapman 12.02.2026 36:44
Discover how digital assessment is evolving through innovation, AI, and sustainable design in this conversation with EdTech consultant Geoff Chapman. What You'll Learn Where AI is reshaping the assessment lifecycle Why sustainable assessment must be built into assessment design How e-assessment impacts infrastructure, energy use, and learner experience Practical considerations for selecting an...
Building Connection and the Business Value of HR Certification 28.01.2026 31:55
In this episode of Tried and Tested , host Isabelle Gonthier is joined live from the I.C.E. Conference by Amy Schabacker Dufrane, Ed. D., SPHR, CAE, CEO of HRCI® — HR Certification Institute, to explore how HR certification builds connection, credibility, and measurable value for today’s workforce. As the leader of the world’s premier certifying and learning organization for the HR profession, Am...
2026 Predictions: What’s Next for Assessment, AI, and Test Security with Janet Garcia 16.01.2026 36:58
In this forward-looking episode of Tried and Tested, host Isabelle Gonthier is joined by Janet Garcia, CEO of PSI and President of ETS, for a timely conversation on what’s next for assessment as the profession looks toward 2026. Recorded at PSI’s headquarters in Olathe, Kansas, the discussion reflects on the shifting landscape of credentialing and licensure and the growing responsibility assessmen...
Reflecting Forward: 2025 Highlights from Tried and Tested 02.01.2026 40:29
In this special episode of Tried and Tested, host Isabelle Gonthier opens the new year with a curated look back at the most meaningful moments from the podcast’s 2025 conversations. Featuring standout clips and Isabelle’s personal reflections, this episode revisits the insights, innovations, and expert perspectives that shaped last year’s dialogue across credentialing, licensure, test design, and...
Evolving Competency Models to Shape the Future of Certification 18.12.2025 31:54
In this episode of Tried and Tested , host Isabelle Gonthier sits down with Tony Ellis, Executive Director of the Oncology Nursing Certification Corporation (ONCC), for a deep dive into how competency modeling is reshaping the future of certification and professional development in oncology nursing. Recorded at ONCC’s Pittsburgh offices, Tony shares his unique path into credentialing and the less...
Reimagining Smart Exam Development with Anna Rubin from Cisco 04.12.2025 36:26
In this episode of Tried and Tested , host Isabelle Gonthier , PSI’s Chief Assessment Officer, sits down at the Conference on Test Security (COTS) with Anna Rubin , Manager of Professional Certification Programs at Cisco. Together, they explore the evolving landscape of test development, test security, and the operational strategies behind protecting one of the world’s most recognized certifica...
Exploring Workplace English Assessment with Ratnesh Kumar Jha 25.11.2025 26:41
In this episode of Tried and Tested , host Isabelle Gonthier sits down at ETS headquarters in Princeton, New Jersey with Ratnesh Kumar Jha, General Manager of Institutional Products at ETS, to explore how English language assessment is evolving for the workplace and beyond. Drawing on ETS’s mission and the global footprint of TOEIC, they unpack what it really means to measure language skills in a...
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