The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Allen Hsiao, Chief Health Information Officer at Yale New Haven Health and Yale School of Medicine, about "Why AI draft responses to patient portal messages have underwhelmed so far, Using AI scribes in the ED, How to use MyChart for Equitable Research Pa...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Hannah Galvin, CMIO at Cambridge Health Alliance and Co-Founder at Shift Health Care Task Force, about "Equitable Interoperability, Making AI Scribes Work for Pediatrics, Building National Standards for Data Segmentation, and more..."

In this special episode of The Digital Patient , hosts Alan Sardana and Dr. Joshua Liu reflect on their time at Becker’s 9th Annual Health IT + Digital Health + RCM Meeting in Chicago. This episode focuses on their experiences at the event, discussing everything from the most provocative ideas they heard to valuable vendor insights from the dungeon... and tips on how to make the most out of health...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Kali Arduini Ihde, Director of Innovation at Northwestern Medicine, about "Scaling AI Scribes, Launching a Start Up Accelerator, Creating a Safe Space for Innovation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Adam Carewe, Co-founder at NerdMDs & CMO at Heidi Health, about "What actually happened at Kaiser Permanente with AI Scribes, How CMIOs think about Vendor Selection, Problems Old Culture Orgs face with New Tech, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Armando Bedoya, Chief Analytics & Medical Information Officer at Duke University Health System, about "How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, Alleviating Admin Burden with AI, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Romil Chadha, Chief Medical Information Officer at UK HealthCare, about "Building Solutions on Paper First, When to Introduce Friction vs. Automation, Why Too Many Measures Can Hurt Healthcare, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Terri Couts, Chief Digital Officer at The Guthrie Clinic, about "Phishing Your Own Staff to Improve Cybersecurity, Why AI is a Tool and Not The Whole Solution, Focusing on Solving Root Problems, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Crystal Broj, Enterprise Chief Digital Transformation Officer at MUSC, about "Launching Emily—MUSC's AI Patient Access Phone System, Using RPA for Preventative Care, Embracing Imperfect Pilots for Practical Improvements, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Ross, System CMIO at Northern Light Health, about the "How AI will improve eConsults with contextual summarization, Talking with Medical Assistants to determine physician fit for AI Scribes, how asynchronous patient care will look in the futu...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Summer Blackerby, Chief Nursing Information Officer at CoxHealth, and Gina Ellerbee, Administrative Director of Nursing Practice and Professional Development at CoxHealth, about "Launching a Virtual Nursing Pilot in 9 Days, Scaling Virtual Care Beyond th...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Christopher Longhurst, Chief Clinical & Innovation Officer, Associate Dean, and Executive Director of the Jacobs Center for Health Innovation at UC San Diego Health, about "Pioneering AI-generated patient message drafts, Why implementation will m...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rachel McEntee, Chief Medical Information Officer, and Dr. Justin Stinnett-Donnelly, Associate VP, Business Owner for Inpatient and Ancillary Applications at The University of Vermont Health Network, about "Assessing AI Scribes via Crossover Comparis...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Colleen Hole, Strategy Advisor for Innovation and Commercialization at Advocate Health, about "Hospital at Home; Navigating Regulatory Challenges, Dealing with Misaligned Incentives, Improving Patient, Caregiver & Clinician Wellbeing, and more...&quo...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Chestek, Chief Medical Information Officer at University of Illinois Health & Health Sciences System, about "Why AI Scribes will never have 100% clinician adoption (and that’s OK), How to pick representative user groups for health tech pilo...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jake Lancaster, CMIO at Baptist Memorial Health Care, about the "Adapting How You Talk About AI to Get Stakeholder Adoption, Saving Nurses 20 Minutes Per Shift Without Tech, Exploring Systemic Healthcare Issues Through Fiction, the Arthurian Legend,...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Alper, Chief Quality Officer and Chief Clinical Informatics Officer at UMass Memorial Health Care, about the "Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, How Incentives Drive Patient Care, and...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jennifer Goldman, CMIO at Memorial Healthcare System (FL), about the "Eliminating Over 800,000 Daily Clicks, Actioning SDoH Data, Mastering Change Management in a WFH Environment, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rebecca Mishuris, Chief Medical Information Officer at Mass General Brigham, about the "Safeguarding Relationships with AI, Turning Skeptics into Champions, Prioritizing Practical Wins Over Theoretical Benefits, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Jennifer MacGregor, Vice President of Digital Patient and Provider Experience at Fraser Health in British Columbia, Canada, about the "Developing AI Copilots for Healthcare Efficiency, Launching Fraser's Digital Front Door, Why Being Kind Doesn't...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Emily Webber, Chief Medical Information Officer at IU Health and Riley Children's Health, about "Mastering AI Governance, Harnessing Listening as a Superpower, Bridging the Tech and Healthcare Cultures, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Deepti Pandita, Chief Medical Information Officer at UCI Health, about "Evaluating ROI for Ambient, Identifying Root Causes for Clinician Burnout, Talking to Users Before Building, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark Weisman, Chief Information Officer and Chief Medical Informatics Officer at Tidal Health, about "Targeting more than 50% Clinician Adoption with Ambient, Replacing the Pager, Envisioning Patient-Centered Bots Interacting with Bots, and more...&q...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tom Andriola, Vice Chancellor, Information, Technology and Data & Chief Digital Officer at UC Irvine, about "How Regulatory Environments Set the Pace for Innovation, Operating as a Data Company, Championing Consumer-Driven Healthcare, and more...&quo...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Marcus Speaker, Associate Chief Medical Information Officer at Carilion Clinic, about "Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, Using Existing Tech to Its Full Capacity, and more..."