SeamlessMD
The Digital Patient
Stories from the frontline of Digital Patient Engagement
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175: Geisinger’s CMIO Dr. Ben Hohmuth: Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, and Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload 17.04.2025 50:41
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Ben Hohmuth, CMIO at Geisinger, about "Geisinger’s CMIO Dr. Ben Hohmuth: Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload, and more..."
174: LifeBridge Health’s CIO/CDO Tressa Springmann: The Economics of AI, How to Move Quickly with AI Governance, and Beekeeping as a Healthcare Leadership Metaphor 10.04.2025 54:06
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Tressa Springmann, Chief Information and Digital Officer at LifeBridge Health, about "The Economics of AI, How to Move Quickly with AI Governance, Beekeeping as a Healthcare Leadership Metaphor, and more..."
173: Emory Healthcare’s CMIO Dr. Nitu Kashyap: Scaling AI Scribes System-Wide, Training the Next Generation of Clinicians to use AI, and Making CDS Work in 5 Seconds or Less 03.04.2025 50:50
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Nitu Kashyap, CMIO at Emory Healthcare, about "Scaling AI Scribes System-Wide, Training the Next Generation of Clinicians to use AI, Making CDS Work in 5 Seconds or Less, and more..."
172: U of Rochester’s Dr. Michael Hasselberg & Catholic Health’s Michael Mainiero: Why Most AI Pitches Fail, Startup Red Flags, and the One Word That Will Get You Blacklisted from Health Systems 27.03.2025 53:59
On this dual-guest episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Hasselberg, Chief Digital Health Officer at University of Rochester Medical Center, and Michael Mainiero, Chief Digital and Chief Information Officer at Catholic Health, about "Why Most AI Pitches Fail, Startup Red Flags, the One Word That W...
171: UofU’s Laura Marquez: Dark Green v. Light Green Dollars For ROI, Why Healthcare Leaders Need to be More Comfortable Killing Old Tech, and How Patients are the Most Underutilized Care Team Members 21.03.2025 48:34
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Laura Marquez, Sr. Director for Digital Transformation at University of Utah Health, about "Dark Green v. Light Green Dollars For ROI, Why Healthcare Leaders Need to be More Comfortable Killing Old Tech, How Patients are the Most Underutilized Care Team Members, a...
170: HIMSS 2025 Debrief: Riding the Epic Banana, The "Cream Incident", and Revealing the Most Provocative Ideas we Heard 18.03.2025 37:51
In this special solo episode of The Digital Patient, Josh and Alan recap their experience at HIMSS 2025 in Las Vegas—from the most provocative ideas they heard to the hilarious behind-the-scenes moments.
169: Allegheny Health Network’s Joey Seliski & Dr. James Solava: Piloting 3 AI Scribes at Once, Reducing Friction for Clinicians to Use AI, and Rethinking Medical Education in the World of AI 13.03.2025 48:21
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Joey Seliski, Director, Technology Strategy and Digital Health at Allegheny Health Network, and Dr. James Solava, Medical Director, Clinical Informatics at Allegheny Health Network, about "Piloting 3 AI Scribes at Once, Reducing Friction for Clinicians to Use AI,...
168: ViVE 2025 Debrief: AI Hype vs Reality, What Are Ambient Scribe Vendors Actually Building Next, and Was it Really Worth Going To? 28.02.2025 47:02
In this special solo episode of The Digital Patient, Josh and Alan recap their experience at ViVE 2025 in Nashville—from key takeaways on AI’s growing pains to health system reinvention and some hilarious behind-the-scenes moments. They share standout ideas from top speakers, discuss the shifting landscape of digital health, and rate everything from conference swag to Nashville hot chicken.
167: UChicago Medicine’s CMIO Dr. Sachin Shah: Why Clinicians Must Stay in the Driver’s Seat of AI, The Risk of De-Skilling Clinicians with AI Documentation, and Tackling Digital Health Equity 10.02.2025 55:12
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sachin D. Shah, Chief Medical Information Officer at UChicago Medicine, about "Why Clinicians Must Stay in the Driver’s Seat of AI, The Risk of De-Skilling Clinicians with AI Documentation, and Tackling Digital Health Equity, and more..."
166: Memorial Healthcare System’s CDIO Jeffrey Sturman: Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, and The Promise of Digital Twins 03.02.2025 45:10
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jeffrey Sturman, Chief Digital Information Officer at Memorial Healthcare System, about "Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, The Promise of Digital Twins, and more..."
165: UnityPoint Health’s Regional CMIO Dr. Jon Senkler: The ideal Clinical AI Co-Pilot, Why AI is like a Scalpel that can help or harm, and How Ambient AI Reduces in-the-moment Cognitive Burden 30.01.2025 46:39
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana chat with Dr. Jon Senkler, Regional CMIO at UnityPoint Health Des Moines, about "The ideal Clinical AI Co-Pilot, Why AI is like a Scalpel that can help or harm, How Ambient AI Reduces in-the-moment Cognitive Burden, and more..."
164: NYU Langone Health's CMIO Dr. Paul Testa: How being a Lawyer made him a Different Type of CMIO, NYU's Approach to Generative AI, and Shifting the EHR from Inputs to Outputs in the Next Decade 27.01.2025 44:50
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Paul Testa, CMIO at NYU Langone Health, about "How being a Lawyer made him a Different Type of CMIO, NYU's Approach to Generative AI, Shifting the EHR from Inputs to Outputs in the Next Decade, and more..."
163: MetroHealth’s Chief Health AI Officer Dr. Yasir Tarabichi: How to Succeed with AI Sepsis Models (where others failed), Using AI to Fix Broken Processes, and Why Informatics Should Lead AI 23.01.2025 53:42
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Yasir Tarabichi, Chief Health AI Officer at The MetroHealth System, about "How to Succeed with AI Sepsis Models (where others failed), Using AI to Fix Broken Processes, Why Informatics Should Lead AI, and more..."
162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI 20.01.2025 43:22
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Richard Zane, Chief Innovation Officer at UC Health, about "Eliminating Pilotitis, Balancing Innovation with Financial Realities, Simplifying Clinical Workflows Before Adding AI, and more..."
161: City of Hope’s Associate CMIO Dr. Finly Zachariah: AI for Palliative Care, Gaps in Palliative Care Today and Spinning Out a Startup From a Hospital to Solve Them 16.01.2025 47:43
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Finly Zachariah, Associate CMIO at City of Hope, and CMO at Empower Hope, about "AI for Palliative Care, Gaps in Palliative Care Today and Spinning Out a Startup From a Hospital to Solve Them, and more..."
160: Inova Health’s CMO Dr. Neeta Goel: Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work? 13.01.2025 49:45
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Neeta Goel, Chief Medical Officer, Clinically-Integrated Network at Inova Health, about Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, Does Charging for MyChart Messages Work?" and more...
159: Hennepin Healthcare’s Brian Imdieke: From Human to AI Scribes, How to Optimize Clinician Adoption with AI, and Bridging Innovation Gaps in Safety Net Hospitals 09.01.2025 51:04
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Brian Imdieke, Provider Informaticist, Nurse Practitioner, and Former Interim Chief Health Information Officer at Hennepin Healthcare, about "The Evolution From Human to AI Scribes, How to Optimize Clinician Adoption with AI, Bridging Innovation Gaps in Safet...
158: UPMC’s CMIO Dr. Rob Bart: What CMIOs Can Learn From Working at Health IT Vendors, Reducing Bias with AI, and Building Context-Aware Decision Support 06.01.2025 52:24
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rob Bart, CMIO at UPMC, about "What CMIOs Can Learn From Working at Health IT Vendors, Reducing Bias with AI, Building Context-Aware Decision Support, and more..."
157: Virtua Health’s Dr. Tarun Kapoor: Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, and Adapting to the Quadruple Storm in Healthcare 19.12.2024 43:38
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Tarun Kapoor, Chief Digital Transformation Officer at Virtua Health, about "Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, Adapting to the Quadruple Storm in Healthcare, and more..."
156: KLAS Research’s Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric Vendors 12.12.2024 43:45
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Adam Cherrington, VP, Digital Health at KLAS Research, about "What Healthcare Can Learn from the DMV, The Power of Patient Voice, Red Flags and Green Flags for Patient-Centric Vendors, and more..."
155: Ochsner Health’s CMIO Dr. Louis Jeansonne: Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, and What it Takes to Achieve Epic 10 Gold Stars 06.12.2024 37:23
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Louis Jeansonne, CMIO at Ochsner Health, about "Pioneering Draft AI responses for Patient Messages, The Potential of AI-powered Surgical Robots, What it Takes to Achieve Epic 10 Gold Stars, and more..."
154: UChicago’s CMIO, Dr. Kai Kao: Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, and Calculating ROI for Hospital at Home 28.11.2024 45:15
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Cheng-Kai Kao, Chief Medical Information Officer & Medical Director of International Programs at UChicago Medicine, about "Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, Calculating ROI for Hospital at Home,...
153: Endeavor Health's Dr. Nirav Shah: AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, and Is There Such a Thing as Too Much Data? 22.11.2024 45:24
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Nirav Shah, Medical Director of Quality Innovation and Clinical Practice Analytics at Endeavor Health, about "AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, Is There Such a Thing as Too Much Data?" and more...
152: Bon Secours Mercy's Dr. Mark Townsend: Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, and Why “Situational Awareness” Prevents Innovation Failure 15.11.2024 42:18
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health, about "Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, Why 'Situational Awareness' Prevents Innovation Failure, and more..."
151: SSM Health’s CMIO: Dr. Ann Cappellari: A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, and more 08.11.2024 50:05
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ann Cappellari, CMIO at SSM Health, about "A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, Should clinician burnout really be measured by number of clicks, and more..."
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