Distribution Unpacked by S.P. Richards

What does real innovation look like in facility management? It starts on the front lines. In this episode of Distribution Unpacked , Adam Fox sits down with Alex Cernak, National Sales Manager at Rubbermaid, to break down how one of the most recognizable brands in the industry is evolving for 2026 and beyond. From sustainability-driven product launches like fully recyclable air care refills to sma...

In a world racing toward digital everything, one of the most iconic classroom tools is having its best year ever. In this episode of Distribution Unpacked , host Charles McLaughlin sits down with Steven Boyea, CEO of Dixon Ticonderoga Co., to unpack why traditional classroom products—like the legendary No. 2 pencil—are not only surviving, but thriving. Steve shares how shifting education trends, f...

What does it take to stay relevant in a category everyone thinks they already understand? In this episode, Adam sits down with Chris Usher, Director of Corporate Sales at TOPS Products, to unpack how a legacy brand is evolving beyond traditional office products and finding new ways to create value for today’s workplace. Chris shares how TOPS is leaning into innovation, listening more closely to en...

The days of product-first selling are fading, and those who adapt will win. In this episode, Adam and Bob Kellogg, Senior Sales Manager at Fellowes, break down how consultative selling is reshaping the industry. Fellowes is leaning into a more solution-based approach, helping partners move beyond individual products and instead deliver complete workplace solutions across air quality, ergonomics, a...

Competing with online marketplaces on price alone? That’s a losing game. In this episode, HP’s Channel Business Manager, Jared Lambert, shares how to shift the conversation—and win—by focusing on what actually matters: trusted brand quality, consistent performance, and long-term customer value. We dig into the rise of imitation supplies, the risks they bring to end users, and how to use that insig...

We're joined by Christie Pruett, the new Chief Operations and Technology Officer, and Heena Patel, the SVP of Human Resources at S.P. Richards, for a conversation about leadership, growth, and the people behind the business. As the company continues to grow and evolve, they share how maintaining a strong, people-first culture helps teams stay connected, collaborative, and adaptable in a fast-paced...

We're talking with Chrissy Sheehan, Senior Channel Manager & Steve Wein, District Sales Manager - Wholesale from Kimberly Clark about elevating restroom experiences and innovative distribution solutions. The conversation covers KC's smart technology initiatives, sustainability programs, and strategic focus on vertical markets like education and healthcare. Smart Fit technology and onvation sys...