Allied Health Business Brilliance

In this episode of Allied Health Business Brilliance, Cathy Love is joined by Nacre Consulting teammate Regina Jean-Francois , who works across project management, podcast coordination, communications and marketing. Together, they unpack what project management really means in a growing business and why it matters far beyond a simple to-do list. This conversation explores how good project manageme...

Cathy Love speaks with Jenny Gribbin, Founding Director of Driving Well Occupational Therapy in Brisbane, about building a specialist occupational therapy business in the driving and vehicle modification space. Jenny reflects on her journey from launching a side hustle at her kitchen table in 2016 to leading a small but mighty team, while staying deeply connected to the core purpose of occupationa...

In this episode, Cathy Love and Layland Webb unpack the growing pressure, uncertainty, and strategic questions surrounding Thriving Kids and Foundational Supports for Allied Health Business Owners. Cathy shares why she pulled together a Victorian working party of Business Owners to discuss what is known, what is missing, and what action needs to happen next. Together, Cathy and Layland also reflec...

In this episode, Cathy Love speaks with Chris Smith, CEO of Happy HR, about the rapidly evolving HR and Fair Work landscape and what it means for Allied Health Business Owners. With increasing regulatory pressure, shifting compliance expectations, and new attention on psychosocial safety, keeping up is becoming more complex than ever. Chris brings a practical perspective from working across indust...

In this episode, Cathy Love speaks with Vanita Clark, Director of Freedom Plan Management, about the often-misunderstood role of plan managers in the NDIS. Drawing on her experience across disability services, multidisciplinary Allied Health businesses, and plan management, Vanita shares a practical perspective on compliance, invoicing, collaboration, and participant funding oversight. Together, C...

If “systems” makes your palm sweat, this rerun is for you. Layland Webb (Business Manager at Nacre Consulting) with Marcus Jean-Francois (Systems Champion, Client Concierge, and Coach) cut through the noise and make systems feel practical and doable. You’ll hear what “systems” actually means (hint: Standard Operating Procedures, not software), why you don’t need to document everything to get resul...

Joining Cathy Love this week is Sara Gingold , Editor-in-Chief of the Disability Services Consulting (DSC) Resource Hub, to unpack the fast-moving changes shaping the NDIS through an Allied Health Business lens. They explore the shift toward I-CAN (Instrument for the Classification and Assessment of Support Needs) as the foundation for new NDIA-led Support Needs Assessments, and the unanswered que...

In this episode, Cathy Love and Layland Webb unpack what “smarter marketing” really means for Allied Health Business Owners—and why it’s inseparable from revenue diversification. They explore how many practices become overly reliant on one narrow niche or one primary funding source, then feel blindsided when conditions shift. The solution isn’t a dramatic pivot overnight—it’s knowing where your re...

In this episode of Allied Health Business Brilliance , Cathy Love is joined by Angie (Angelina) Saunders, Founding Director of the Online Breathing Academy, for a grounded, science-informed conversation about stress, breathing, and self-regulation. Angie shares her personal journey from fast-paced production life, postnatal depletion, and emotional reactivity into the field of behavioural breathwo...

If your Allied Health business is busy — yet still feels heavy — this episode is for you. In this solo conversation, Cathy Love speaks to Allied Health Business Owners who are highly capable, deeply committed, and working incredibly hard — but still feeling stuck. This episode explores why effort alone isn’t creating clarity, confidence, or momentum. Cathy unpacks what happens when Business Owners...

In this episode, Cathy Love is joined by Emma Leckenby , OT and founder of Little Rockets Children’s Clinic , for a grounded conversation about building a paediatric business that stays values-led as it grows. Emma shares what it’s been like moving from sole trader life to a small (and growing) clinic team — including the realities of waitlists , a brand-new clinic fit-out, and why the “little thi...

Recruitment hasn’t stopped working, but you can’t treat it the way you used to. In this solo episode, Cathy Love unpacks why recruitment feels harder, slower, and more unpredictable for Allied Health Business Owners — and why the traditional “post a job ad and wait” approach no longer cuts through. Drawing on recent work inside Nacre Consulting , Cathy introduces the recruitment ecosystem — a syst...

This week, we have Carolyn Weatherby , a Speech Pathologist with 27 years’ experience across disability, private practice, and clinical supervision, to explore what has unfolded for providers during a turbulent year in the NDIS — and what comes next. Carolyn shares her journey from deep frustration and loss of professional pride during the June–July 2025 NDIS cuts, to becoming part of a growing co...

Cathy Love is joined by Michelle Oliver , Chief Occupational Therapist at Occupational Therapy Australia , for a grounded conversation about the realities facing occupational therapists and Allied Health professionals across workforce, policy, and business. Michelle shares what OT Australia is seeing on the ground, including mounting pressure on Allied Health businesses, the ongoing challenges of...

Kicking off 2026, Cathy Love is joined by Muriel Cummins for a grounded, timely conversation on what is moving fast and what remains unresolved across NDIS reform. With consultation windows opening and decisions being shaped quickly, this episode focuses on what Allied Health providers need to be paying close attention to right now. Designed for Allied Health Business Owners, leaders, and clinicia...

Cathy Love dubbed Alice Ayliffe as the Queen of Change. She is carving a new path for neurodivergent clinicians and the clients they support. Alice shares what it’s really been like to relocate, rebuild a referral base in a smaller market, and stay clinically grounded while also creating new revenue streams. Together, they explore what neuroaffirming practice can look like in adult ADHD support—es...

It’s that time of the year where we reflect on the year that was. Cathy Love views 2025 as a “shapeshifter” year for Allied Health Business Owners. Drawing on months of lived experiences, conversations with the sector, and work alongside the Nacre team, Cathy names the intensity, complexity, and constant change that defined 2025. She walks through the major forces shaping the landscape — including...

In a special twist for this episode, we are staging a takeover! With regular hosts Cathy and Layland stepping aside, Nacre’s Podcast and Project Manager, Regina Jean-Francois, takes the mic to introduce the dedicated pillars who support the business every single day. This episode brings forward the people who support Nacre’s strategic leadership by delivering the programs, systems, marketing,...

Once again, we have the great pleasure of speaking with Everbility’s co-founders,  Angela Mariani and Mani Batra —two leaders who bring equal parts heart, technical brilliance, and lived experience to the AI conversation in Allied Health.  In this episode, we explore how Everbility has evolved far beyond “AI scribes,” now supporting clinicians across documentation, scheduling, case manag...

In this thoughtful conversation, Cathy Love is joined by  Belinda McDonald , founder of  NeuroSLP , to explore what it really takes to run a small-but-mighty sole trader practice in today’s Allied Health landscape. Drawing on more than 35 years as a Speech Pathologist supporting adults with neurological conditions, Belinda reflects on the seasons of her career and the personal experience...

In this episode, Cathy Love and Nacre Consulting Business Manager,  Layland Webb , get super candid and deliver an energetic roundup of what’s happening across the Allied Health business landscape. From taking a month off (and watching the business thrive), to deep commentary on summer-proofing, performance-based pay, and the realities of leadership — this conversation covers a lot of ground....

Cathy Love is joined by Chantelle Robards for an essential year end conversation about what’s ahead for Allied Health businesses.  From  Thriving Kids  negotiations and foundational supports to therapy guidelines, pricing reviews, and the evolving NDIA landscape — this episode unpacks what 2026 will mean for service providers, leaders, and teams across the sector.  Cathy and Ch...

In this rerun solo episode, Cathy Love thinks out loud with Allied Health business owners about a trend many are now feeling: waitlists that aren’t what they seem. She explores why waitlists are dissolving, what your numbers are really telling you, and why relying on word of mouth alone is becoming an increasingly risky marketing strategy.  Cathy also walks through a pract...

In this episode, Nacre Consulting coaches Chantelle Robards and Layland Webb unpack why Allied Health businesses must move beyond a single funding source—and how to do it without derailing your core services. They cover the immediate push factors (e.g., Thriving Kids, support needs assessments, therapy guideline changes), then map out pragmatic steps to assess exposure, widen revenue pools, and st...

Mia Poklepovich — Occupational Therapist, founding director of OT Inspire and The Freedom Therapist Club from Alice Springs joins Cathy Love to talk about building a values-led practice that serves remote First Nations communities. Mia shares how her team blends on-country outreach with a strong telehealth model and parent education to ensure continuity when weather, sorry business, or a...