Allied Health Business Brilliance

In this episode, Cathy Love speaks with Rebecca Lockyer, Occupational Therapist and founder of Little Therapies on the Sunshine Coast. Rebecca shares the story of growing her paediatric OT practice from a mobile start-up launched just three weeks before COVID into a clinic-based, multidisciplinary Allied Health team. This conversation explores paediatric OT business growth, clinician-to-business-o...

In this episode, Cathy Love speaks with Karan Anand from Hnry about the financial admin load that sits behind self-employment, sole trading and running an Allied Health business. Karan explains how Hnry supports sole traders with income flow, tax calculations, GST, expenses, invoicing, BAS and tax returns, while keeping the process simple enough for business owners who would rather spend their tim...

This is a timely conversation about what the federal budget is signalling for Allied Health Business Owners. This episode is a business conversation about what owners need to notice, question and prepare for as NDIS reform, Thriving Kids, tax changes, workforce movement and government decision-making continue to reshape the sector. Cathy and Layland discuss why this season requires more than clini...

In this episode, we welcome back Occupational Therapist, Allied Health Business Owner and Founder of the OT Lifestyle Movement, Rhiannon Crispe. Lovely Rhiannon shares the story behind the Burn In Model, a contemporary framework created to help clinicians, teams and everyday humans understand what fuels their inner fire, what dims it, and what boundaries are needed to protect it. This conversation...

In this episode of Allied Health Business Brilliance , Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for a timely conversation recorded during a significant week of sector change, policy discussion and budget anticipation. Cathy and Layland unpack the early signals emerging from the New South Wales procurement model, the likely implications for Thriving Kids, and what...

In this episode of Allied Health Business Brilliance, Cathy Love speaks with Michelle Oliver from Occupational Therapy Australia about the current pace of reform across the disability sector and what it means for OTs, Allied Health Business Owners, participants, children and families. Michelle shares OT Australia’s response to the new NDIS bill, the concerns surrounding functional capacity assessm...

In this episode of Allied Health Business Brilliance, Layland Webb speaks with Chris Baxter from Aeva about how AI reception technology is starting to reshape the way Allied Health businesses manage phone calls, bookings, cancellations and client communication. Chris explains how Aeva works as an AI receptionist for clinics, helping reduce missed calls, support after-hours enquiries, manage bookin...

In this episode of Allied Health Business Brilliance , Cathy Love speaks with Leanne Burgess , Director and co-owner of Professional Bookkeeping Services, affectionately known as PBS. Leanne returns to the podcast for a refreshingly honest conversation about business sustainability, bookkeeping, knowing your numbers, burnout, chronic fatigue, team care and what it really takes to look after the pe...

In this episode, we feature occupational therapist and Neurolinks founder Nadine Holgate to explore the evolution of a business built from clinical depth, rural context, and deliberate diversification. Nadine shares her journey from working in brain injury rehabilitation to stepping out on her own in 2011, well before the NDIS, driven by a need for flexibility and a desire to shape work around lif...

In this episode, Cathy Love speaks with Kait Cummins about a marketing challenge that many Allied Health Business Owners are experiencing. There is effort, activity, and visibility, yet conversion is not following. This conversation focuses on where that gap can occur. Cathy and Kait explore the reality that many businesses are still speaking to families too late. By the time marketing reaches the...

In this solo episode, Cathy Love speaks directly to Allied Health Business Owners who are feeling the weight of uncertainty around Thriving Kids and the broader reforms reshaping early childhood intervention. Rather than offering predictions or a policy explainer, Cathy focuses on the business mindset and practical leadership required when the system is still forming. Cathy explores the structural...

In this solo episode, Cathy Love pulls back the curtain on what has been filling her days, her headspace, and her conversations lately. From phone calls with Allied Health Business Owners across the country to discussions with advocates, stakeholders and politicians, this is a grounded reflection on what leadership looks like when the sector feels uncertain, pressured and in transition. Cathy shar...

In this episode of Allied Health Business Brilliance, Cathy Love is joined by Nacre Consulting teammate Regina Jean-Francois , who works across project management, podcast coordination, communications and marketing. Together, they unpack what project management really means in a growing business and why it matters far beyond a simple to-do list. This conversation explores how good project manageme...

Cathy Love speaks with Jenny Gribbin, Founding Director of Driving Well Occupational Therapy in Brisbane, about building a specialist occupational therapy business in the driving and vehicle modification space. Jenny reflects on her journey from launching a side hustle at her kitchen table in 2016 to leading a small but mighty team, while staying deeply connected to the core purpose of occupationa...

In this episode, Cathy Love and Layland Webb unpack the growing pressure, uncertainty, and strategic questions surrounding Thriving Kids and Foundational Supports for Allied Health Business Owners. Cathy shares why she pulled together a Victorian working party of Business Owners to discuss what is known, what is missing, and what action needs to happen next. Together, Cathy and Layland also reflec...

In this episode, Cathy Love speaks with Chris Smith, CEO of Happy HR, about the rapidly evolving HR and Fair Work landscape and what it means for Allied Health Business Owners. With increasing regulatory pressure, shifting compliance expectations, and new attention on psychosocial safety, keeping up is becoming more complex than ever. Chris brings a practical perspective from working across indust...

In this episode, Cathy Love speaks with Vanita Clark, Director of Freedom Plan Management, about the often-misunderstood role of plan managers in the NDIS. Drawing on her experience across disability services, multidisciplinary Allied Health businesses, and plan management, Vanita shares a practical perspective on compliance, invoicing, collaboration, and participant funding oversight. Together, C...

If “systems” makes your palm sweat, this rerun is for you. Layland Webb (Business Manager at Nacre Consulting) with Marcus Jean-Francois (Systems Champion, Client Concierge, and Coach) cut through the noise and make systems feel practical and doable. You’ll hear what “systems” actually means (hint: Standard Operating Procedures, not software), why you don’t need to document everything to get resul...

Joining Cathy Love this week is Sara Gingold , Editor-in-Chief of the Disability Services Consulting (DSC) Resource Hub, to unpack the fast-moving changes shaping the NDIS through an Allied Health Business lens. They explore the shift toward I-CAN (Instrument for the Classification and Assessment of Support Needs) as the foundation for new NDIA-led Support Needs Assessments, and the unanswered que...

In this episode, Cathy Love and Layland Webb unpack what “smarter marketing” really means for Allied Health Business Owners—and why it’s inseparable from revenue diversification. They explore how many practices become overly reliant on one narrow niche or one primary funding source, then feel blindsided when conditions shift. The solution isn’t a dramatic pivot overnight—it’s knowing where your re...

In this episode of Allied Health Business Brilliance , Cathy Love is joined by Angie (Angelina) Saunders, Founding Director of the Online Breathing Academy, for a grounded, science-informed conversation about stress, breathing, and self-regulation. Angie shares her personal journey from fast-paced production life, postnatal depletion, and emotional reactivity into the field of behavioural breathwo...

If your Allied Health business is busy — yet still feels heavy — this episode is for you. In this solo conversation, Cathy Love speaks to Allied Health Business Owners who are highly capable, deeply committed, and working incredibly hard — but still feeling stuck. This episode explores why effort alone isn’t creating clarity, confidence, or momentum. Cathy unpacks what happens when Business Owners...

In this episode, Cathy Love is joined by Emma Leckenby , OT and founder of Little Rockets Children’s Clinic , for a grounded conversation about building a paediatric business that stays values-led as it grows. Emma shares what it’s been like moving from sole trader life to a small (and growing) clinic team — including the realities of waitlists , a brand-new clinic fit-out, and why the “little thi...

Recruitment hasn’t stopped working, but you can’t treat it the way you used to. In this solo episode, Cathy Love unpacks why recruitment feels harder, slower, and more unpredictable for Allied Health Business Owners — and why the traditional “post a job ad and wait” approach no longer cuts through. Drawing on recent work inside Nacre Consulting , Cathy introduces the recruitment ecosystem — a syst...

This week, we have Carolyn Weatherby , a Speech Pathologist with 27 years’ experience across disability, private practice, and clinical supervision, to explore what has unfolded for providers during a turbulent year in the NDIS — and what comes next. Carolyn shares her journey from deep frustration and loss of professional pride during the June–July 2025 NDIS cuts, to becoming part of a growing co...