Allied Health Business Brilliance

What does it take to build an Allied Health business where distance, access and workforce challenges are part of everyday life? In this episode, Cathy speaks with Annie Jump, Speech Pathologist and founder of Gidgee Speech Therapy, about building and leading an Allied Health business in rural New South Wales. Growing up in remote communities shaped Annie’s belief that people deserve access to heal...

A strong culture is not just about how a team feels. It is also about how people work together, communicate, learn and follow through. In this rerun episode, Cathy Love chats with Regina Jean-Francois about the systems, project management habits and team mindset that help turn ideas into action. They explore how clear workflows create accountability, why everyone needs to contribute to the system,...

Got a good idea that has been sitting on your mind for months? This episode is about testing it before you overthink it. Download The Pilot Project Builder to help shape your idea, challenge assumptions and decide what needs to be tested first. In this episode of Allied Health Business Brilliance , Cathy Love and Layland Webb unpack how pilot projects can help business owners test demand, pricing,...

What happens when you combine physiotherapy, aviation and a very strong entrepreneurial streak? For Kennedy Lay, it became a completely different way of delivering Allied Health. As Founder and CEO of Fly2Health Group, Kennedy leads a multidisciplinary team delivering services across regional and remote Australia. It is a business model that brings together aircraft, clinicians, logistics, clinica...

What happens when an Occupational Therapist identifies a problem in daily workflow and creates a solution that has the potential to change how therapy is delivered? In this rerun episode, Laura Simmons , Occupational Therapist, founder and CEO of Theratrak , explored how technology can help bridge the gap between therapy sessions while supporting clinicians, families and clients. What began as a s...

When is the right time to let go? Beth Dermer is an occupational therapist and founder of DOTS Allied Health. She also built and scaled Squish Kids Occupational Therapy, a business she recently sold after pouring into it for 15 years. In this episode, Cathy and Beth unpack the realities behind that journey. From learning how to delegate and building systems that work without you, to finding the ri...

Waiting for certainty is not a business strategy. In this fireside chat, Cathy Love and Layland Webb unpack why being change ready is becoming non-negotiable for Allied Health business owners. With NDIS, Thriving Kids and aged care reforms reshaping the sector, change is not limited to the big external shifts. Markets change. Clients change. Teams change. Systems change. And businesses need to kee...

Kate McMahon has built Kids and Co. Lab with intention from day one. As an occupational therapist, clinical supervisor and passionate inclusion advocate, Kate has created a business designed around excellent service, family life and the freedom to keep improving how things are done. In this episode, Kate joins Cathy to unpack how values show up in position descriptions, team conversations and serv...

In this episode, Layland Webb and Cathy Love get candid and unfiltered about revenue diversification for Allied Health businesses. They discuss the looming impact of the Thriving Kids transition and ongoing NDIS pricing pressures, warning that a significant share of Allied Health providers could be out of business within 12–18 months if they don’t start planning now. Rather than sugarcoating the r...

Growing a business often requires growing into a new version of yourself. In this episode, Cathy speaks with Occupational Therapist and Owner, Jessie Ellis about the shift from clinician to director, leader and future-focused Allied Health Business Owner. Jessie shares how Skye Therapy evolved from a small experiment into a growing paediatric Allied Health business, including the bold move from a...

Financial governance is not reserved for large organisations. It starts with knowing your numbers, planning for uncertainty and building habits that support better decisions. In this episode, Cathy Love and Layland Webb unpack the practical difference between a budget and a forecast, and explain why uncertainty is a reason to scenario plan rather than delay it. They also challenge the industry’s n...

Kate Broderick is the Founding Director of Spot Therapy Hub, founder of Neuroway, and a dual-qualified occupational therapist and speech pathologist. Kate joins Cathy to discuss growing a three-site Allied Health business while keeping neurodiversity-affirming values and trauma-informed care at its core. She shares why values must be supported by strong operations, commercial awareness and an alig...

In this episode, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for an insightful conversation about one of the most challenging topics for Allied Health Business Owners: making confident decisions about pay rises. Rather than relying on industry norms or blanket annual increases, Cathy and Layland explore why salary decisions should be guided by business performance,...

In this episode, Cathy Love speaks with Rebecca Lockyer, Occupational Therapist and founder of Little Therapies on the Sunshine Coast. Rebecca shares the story of growing her paediatric OT practice from a mobile start-up launched just three weeks before COVID into a clinic-based, multidisciplinary Allied Health team. This conversation explores paediatric OT business growth, clinician-to-business-o...

In this episode, Cathy Love speaks with Karan Anand from Hnry about the financial admin load that sits behind self-employment, sole trading and running an Allied Health business. Karan explains how Hnry supports sole traders with income flow, tax calculations, GST, expenses, invoicing, BAS and tax returns, while keeping the process simple enough for business owners who would rather spend their tim...

This is a timely conversation about what the federal budget is signalling for Allied Health Business Owners. This episode is a business conversation about what owners need to notice, question and prepare for as NDIS reform, Thriving Kids, tax changes, workforce movement and government decision-making continue to reshape the sector. Cathy and Layland discuss why this season requires more than clini...

In this episode, we welcome back Occupational Therapist, Allied Health Business Owner and Founder of the OT Lifestyle Movement, Rhiannon Crispe. Lovely Rhiannon shares the story behind the Burn In Model, a contemporary framework created to help clinicians, teams and everyday humans understand what fuels their inner fire, what dims it, and what boundaries are needed to protect it. This conversation...

In this episode of Allied Health Business Brilliance , Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for a timely conversation recorded during a significant week of sector change, policy discussion and budget anticipation. Cathy and Layland unpack the early signals emerging from the New South Wales procurement model, the likely implications for Thriving Kids, and what...

In this episode of Allied Health Business Brilliance, Cathy Love speaks with Michelle Oliver from Occupational Therapy Australia about the current pace of reform across the disability sector and what it means for OTs, Allied Health Business Owners, participants, children and families. Michelle shares OT Australia’s response to the new NDIS bill, the concerns surrounding functional capacity assessm...

In this episode of Allied Health Business Brilliance, Layland Webb speaks with Chris Baxter from Aeva about how AI reception technology is starting to reshape the way Allied Health businesses manage phone calls, bookings, cancellations and client communication. Chris explains how Aeva works as an AI receptionist for clinics, helping reduce missed calls, support after-hours enquiries, manage bookin...

In this episode of Allied Health Business Brilliance , Cathy Love speaks with Leanne Burgess , Director and co-owner of Professional Bookkeeping Services, affectionately known as PBS. Leanne returns to the podcast for a refreshingly honest conversation about business sustainability, bookkeeping, knowing your numbers, burnout, chronic fatigue, team care and what it really takes to look after the pe...

In this episode, we feature occupational therapist and Neurolinks founder Nadine Holgate to explore the evolution of a business built from clinical depth, rural context, and deliberate diversification. Nadine shares her journey from working in brain injury rehabilitation to stepping out on her own in 2011, well before the NDIS, driven by a need for flexibility and a desire to shape work around lif...

In this episode, Cathy Love speaks with Kait Cummins about a marketing challenge that many Allied Health Business Owners are experiencing. There is effort, activity, and visibility, yet conversion is not following. This conversation focuses on where that gap can occur. Cathy and Kait explore the reality that many businesses are still speaking to families too late. By the time marketing reaches the...

In this solo episode, Cathy Love speaks directly to Allied Health Business Owners who are feeling the weight of uncertainty around Thriving Kids and the broader reforms reshaping early childhood intervention. Rather than offering predictions or a policy explainer, Cathy focuses on the business mindset and practical leadership required when the system is still forming. Cathy explores the structural...

In this solo episode, Cathy Love pulls back the curtain on what has been filling her days, her headspace, and her conversations lately. From phone calls with Allied Health Business Owners across the country to discussions with advocates, stakeholders and politicians, this is a grounded reflection on what leadership looks like when the sector feels uncertain, pressured and in transition. Cathy shar...