ROI of DEI

This is part one of a three-episode experiment. I explain why selling time caps a consultant's income and impact, and how AI can scale what already works. AI is not here to replace you. It's here to scale you. We covered topics - How one coaching call changed how 73bit prices its work - AI is not the product. - Anonymous AI coach that backs your talk - How the AI coach can raise your talk...

We covered topics - What go you into Disability Inclusion? - What does “beyond compliance” and towards actionable inclusion look like in practice? - As a legally blind researcher, what do leaders often misunderstand about accessibility? - What is one research-backed idea that every organisation could implement quickly? - What does the work of IEP Sensei focuses on? - How do you share success stori...

We covered topics - How do you help your clients? - What’s your most controversial belief about Human Capital that most people in our field would disagree with? - Finish this sentence: “Most organisations underestimate the financial value of their people because…” - What is usually broken in the system when managers feel they have to micromanage? - You worked on an initiative at ABB that you say r...

We covered topics - How is AI really changing the workforce? - What human capabilities should companies protect as AI grows? - What does ethical AI actually look like in practice? - Can AI make a workplace less fair without leaders noticing? - What is the business cost of getting AI ethics wrong? - How do you measure the ROI of responsible AI? ---- Important Links Guest - LinkedIn ( https://www.li...

We covered topics - What is one thing HR professionals need to stop talking about if they want business leaders to take HR more seriously? - You describe yourself as a People Economist. What does that mean, and how is that different from the way traditional HR thinks about people? - When you create a Human Capital P&L, what are the hidden people costs that you often find businesses aren't...

We covered topics - Why are culture problems mostly invisible? - What’s your most controversial belief about culture that most leaders would disagree with? - What does culture converted to action by lean scenes means? - Let’s talk about the £250k story. What happened? - What did you actually measure inside the recruitment agency? - How confident can we be that culture contributed to the sales incr...

We covered topics - Your journey into Resilience Advocate - What did you have to rediscover about yourself? - What impact do you want to create as a speaker? - What has your experience taught you about resilience that most people misunderstand? - What do you wish workplaces understood about people who have faced life-changing setbacks? - How can someone move from feeling sidelined to rebuilding pu...

We covered topics - Your journey into Anti-Bias work - What impact do you want to create? - What are your core offers? - What changes in business when you work with them? - Which organisations do you serve and what are their headcount? - What offer felt effortless to sell, and why did it work? - How do you respond to “We don’t have the budget”? - How do you explain the ROI of DEI to sceptical buye...

We covered topics - Your career started in advertising and communication before moving deeply into DEI. What pulled you towards diversity and inclusion? - You’ve spent more than a decade helping organisations attract, retain and develop diverse talent. What have you learned about what actually makes an inclusive culture work? - Inclusive leadership is a big part of your work, from management train...

We covered topics - Your journey into Belonging - What impact do you want to create? - Many leaders still describe belonging as a "soft" topic. Have we simply been looking in the wrong place for its cost? - You've worked with executive leaders. What changes when those legal costs are no longer absorbed by HR or Legal, but attached to the P&L of the manager tied to the bonus? - Mo...

We covered topics - Your journey into Inclusion - What impact do you want to create? - You say you are often brought in to “defuse situations.” What does that usually look like inside an organisation? - What is the difference between making people aware of inclusion and making direct changes that people can actually experience at work? - How do you explain the business value of creating work envir...

We covered topics - You describe yourself as “The Culture Ajagun.” What does that name mean? - What inspired you to write Culture Blooming, and what impact do you hope the book creates? - The book challenges leaders to treat culture like a garden rather than a construction project. Why is that distinction so important? - Could you introduce the SERN™ framework and explain how Soil, Exposure, Roots...

We covered topics - Recap of your journey into data-driven DEI - “Every budget is a leadership biography.” What do you mean by that? - Why is this a better question: "How do leadership experiences influence the decisions leaders make once they get there?" - In your research, representation alone was not a reliable predictor of outcomes. What surprised you most about that finding? - Can y...

We covered topics - Your journey into becoming an AI specialist - What has that taught you about helping leaders make important decisions when the data is incomplete? - Which argument from Douglas Hubbard’s book, How to Measure Anything, are we focusing on for today's conversation? - Can you explain further why measurement does not need to eliminate uncertainty and only reduce it? - <I will...

We covered topics - Your journey into neurodiversity - What impact do you want to create? - What are some common assumptions about productivity that quietly damage neurodivergent employees - Where do you see the clearest business cost of non-inclusive workplaces? - What would you measure first to show that better support for neurodivergent employees improves performance - What are some beliefs abo...

We covered topics - Your journey into Anti-Racism- What impact do you want to create?- Your book is called It Was Never About That. What is the "that" people mistakenly believe racism is about?- Why did you decide to write this book?- Who should read this book?- What becomes invisible when we define racism primarily as hate?- Can someone genuinely believe they are not racist while still...

We covered topics - Your journey into ethics and corporate culture. - What impact do you want to create? - What does a healthy speak-up culture look like inside an organisation? - Why do employees stay silent even when they see something wrong? - What is the cost of silence for a business? - How can leaders make employees feel safe enough to report concerns? - How do you explain whistleblowing as...

We covered topics: - Your journey into workplace strategy. - When you hear the phrase “high-performing workplace culture,” what does that mean to you? - What are the early signs that a workplace culture is helping performance instead of hurting it? - Where do organisations usually go wrong when they try to improve culture? - What are the most common business risks leaders underestimate until it is...

We covered topics - Origin Story of Know Better Do Better Consulting. - What impact do you want to create? - What are your core offers? - Why do they call you The Chaos Whisperer™ - What has changed for you in your business in the current market recently? - What is your primary challenge today in talking to a prospect? - What offer felt effortless to sell, and why did it work? - How did you land y...

We covered topics - Your journey into DEI - What impact do you want to create? - What is your core offer? - You’ve built your work around measurement, why does measurement matter so much in this space? - How is Culture work currently budgeted in organisations? - Any success stories that stood out for company? - If you had 90 days inside one organisation, what would you change first? - If a leader...

We covered topics - Your journey into leadership, inclusion, and social mobility. - What impact do you want to create through your work? - How does Flex Legal help the cause of social mobility? - How do you quantify the outcome in the bottom line? - How can businesses benefit from the talent strategy you offer? - Why is social mobility one of the least understood areas of diversity? - What support...

We covered topics - Your journey into Neuroinclusion - What impact do you want to create? - If a leadership team truly embraced neuroinclusive design, what business outcome would improve first? - You say burnout isn’t a time management problem. What problem is it? - Was there a moment where you thought, ‘If they could see this in metrics and money, the buy-in would be easy’? - How does neuroinclus...

We covered topics - Your journey into culture and transformation. - What impact do you want to create through your work? - You say the best transformations happen when we stop treating people as resources and start treating them as our purpose. What does that mean in practice? - How do you balance business goals with the human impact of change? - What usually gets missed when organisations go thro...

We covered topics - Your journey into culture, belonging, and DEI. - What impact do you want to create through your work? - How has your military background shaped your leadership and culture work? - You say you help build cultures where people belong and businesses thrive. What does that look like in practice? - How do you use people analytics to make DEI more measurable? - How do you connect ret...

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