NBDA: Bicycle Retail Radio

Did you miss our September panel? The Retailer-Focused E-Bike Safety & Standards Panel meets three times per year for a 60-minute session, covering two timely topics selected from member input. The NBDA regularly brings together industry experts to address risks, concerns, and best practices in lithium-ion battery and e-mobility device safety, standards, and compliance. With the rapid growth o...

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

What happens when a bike shop grows, changes, or takes on new categories? In this episode of Bicycle Retail Radio, Jo Ann Betty and Rebecca Martinez , Bicycle Specialists with ISU Marvin Insurance , share what they’ve learned from working with Specialty Bicycle Retailers of all shapes and sizes. From opening a business and expanding into e-bikes, rentals, and new services to managing everyday risk...

NBDA Executive Director Heather Mason returns with Bicycle Retailer and Industry News, for the third installment of the BRAIN Quarterly News Hour — breaking down the biggest stories shaping specialty bike retail. Support the show

Missed our Growing Ridership panel this August? Listen now in this week's Bicycle Retail Radio episode. This panel brings proactive thoughts on solutions that could facilitate growth in ridership numbers and a return to cycling. Panel lead members have been organized to represent retailers, suppliers, and select industry experts, all who have committed to being proactive and opting to take pa...

Andreas Gabrielsen, owner of Gradient Bike Shop , shares how he transformed a basement bike repair side project into a successful mobile bicycle service business in southern New Jersey. We discuss rethinking the traditional bike shop model, creating trust through transparency, serving the growing e-bike market, and building a business around exceptional customer experience. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues. Special guest Jolie Hershey on this episode. For the best experience, watch this episode on our YouTube channel. Support the show

Our Bicycle Retail Radio episode this week is our NBDA 80th Anniversary Celebration. This virtual anniversary celebration brought together current and past NBDA leadership, Board of Directors, and staff to reflect on our organization's history, celebrate the impact we're making today, and look ahead to the future of bicycle retail. We're celebrating this month with 80% off any new N...

In this episode of Bicycle Retail Radio, Lewis Sherratt, General Manager of Citrus-Lime , discusses the operational challenges facing today's specialty bicycle retailers and how connected technology can help shops improve the customer experience. From inventory accuracy and ecommerce to smarter buying decisions and the future of retail, Lewis shares practical insights to help retailers stay c...

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

Steph Allen, National Sales Manager at Giant Bicycle, shares her journey from discovering cycling later in life to building a dynamic career that spans retail, demo programs, and national leadership. She offers personal insights on what makes a great retail experience, lessons learned from working directly with shops and riders, and advice for retailers looking to grow their business and connect m...

Carina Hamel, co-founder of Bivo , joins Bicycle Retail Radio to share her journey from elite Nordic skiing and athletic product development into building one of cycling’s most recognizable emerging brands. Carina talks about creating a woman-led business rooted in thoughtful design, sustainability, and inclusivity, along with lessons learned working closely with specialty retailers and building a...

In this episode of Bicycle Retail Radio, we sit down with Michael Potter , Partnerships Director at Bikeflights , fresh off the NBDA Retailer Summit Central in Bentonville, to discuss the latest shipping trends shaping the bike industry, including common e-bike shipping misconceptions, and insight into shipping trends with events and bike travel. Michael also unveils Bikeflights' new RFID tra...

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

NBDA Executive Director Heather Mason returns with Bicycle Retailer and Industry News, for the third installment of the BRAIN Quarterly News Hour — breaking down the biggest stories shaping specialty bike retail. Support the show

Have you hit a wall with your store displays? Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues. Today the team is focused on turning "meh" walls into money walls. To follow along best with the visuals, watch this episode on our YouTube channel. Support the show

Join NBDA Executive Director Heather Mason and Brandon Andrews, Director of the Bicycle Technician Program at Northwest Arkansas Community College (NWACC), for the official launch of the NBDA Certified Bicycle Service Technician Microcredential : a new industry-backed training pathway designed to strengthen bicycle service departments nationwide. This is designed for professional bicycle technicia...

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

Mountain bike legend Martyn Ashton joins us to talk about his journey, founding  RideAble Now , and explains what bike retailers should know about adaptive cycling. Learn more about RideAble Now and how to get involved to make a difference. This is a practical conversation focused on real steps shops can take to make cycling more accessible. Support the show

Welcome to Bicycle Retail Radio. We’re glad you're here. The bicycle industry is facing a real challenge: participation is declining, and while e-bikes have helped reshape who's riding and how, they haven't reversed the long-term trend. Growing ridership is  essential to the future of every bike shop.. That's why the NBDA convenes its Growing Ridership and Retailer Foot Traffic...

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, feat...

Welcome to Bicycle Retail Radio. What you're about to hear is a recording of the NBDA's Bicycle Industry Retailer & Supplier Best Practices Panel. The bicycle industry is navigating real headwinds right now — excess inventory, shrinking margins, reduced foot traffic, staffing challenges, and shifting consumer habits. This panel exists to meet those pressures head-on. Three times a ye...

The NBDA hosts this panel three times a year, bringing together retailers, suppliers, advocacy organizations, and technical experts for focused conversations on lithium-ion battery safety, industry standards, and compliance. Topics are sourced directly from NBDA members, and each session is designed to deliver practical takeaways you can apply in your shop.  If today's discussion sparks quest...

Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues. Today it's the return of Cory Cunard of Bike Central in Le Mars, IA for a follow up episode! Listen in as we summarize the development and build out of this shop space. To follow along best with the visuals, watch this episo...