The Printerviews

From print shop operator to print software founder: Lemay Sanchez on growth, automation, and AI Colin Sinclair McDermott speaks with Lemay Sanchez, co founder and CEO of Plan Profit, about how a print shop owner’s daily frustrations led to building software for printers. The conversation focuses on why many print businesses stall at certain revenue levels, how to unlock more profit from existing c...

AI only creates value when it hits the P&L. Amy Servi-Bonner explains why most print companies are getting AI wrong, and how to build the governance, metrics, and knowledge capture needed to make it pay off - before the hype leaves you behind. Colin Sinclair McDermott, the Online Print Coach, continues the Printing United Expo series with Amy from Printing AI, whose career spans 30 years of bu...

Trade shows are not dead - they are where industries still make the deals, meet the people, and spark the ideas that change everything. Joshua Carruth, Executive Vice President of Expositions at Printing United Alliance, reveals why the best events are built on buy-in, serendipity, and a lot of controlled chaos. From hurricane evacuations on dive boats in the Cayman Islands to bomb threats, sprink...

In this episode, Colin Sinclair McDermott speaks with Ford Bowers, CEO of PRINTING United Alliance, about his unconventional path into print, the lessons he learned running production operations, and why he believes the industry is stronger when it works together. Ford also shares the thinking behind Printing United Expo, the challenges of membership growth, and why advocacy, workforce development...

In this episode of The Printerviews, host Colin Sinclair McDermott sits down with Warren Werbitt, the Print Whisperer, for a candid and entertaining conversation about print, marketing, leadership, resilience, and reinvention. Warren shares the story of building Pazazz into a multi-million-pound print business, why marketing and culture were always central to his approach, and how a simple, fun vi...

Most print businesses are missing a game-changing opportunity to enhance customer experience and cut costs, without adding complexity. Angelo Coletta, CEO of Zakeke, reveals how visual commerce and AI are transforming the print industry from the front end to the back, enabling companies to personalize faster, reduce errors, and future-proof their operations. In this episode, Angelo shares his jour...

Most print companies are running chaotic, legacy systems that limit growth - until Jason Tompkins reveals how a wild journey from software engineering to apparel printing turned into a trillion-dollar industry-shaking platform. Discover how identifying operational pain points first led him to build Fulfill Engine, a solution now transforming global printing operations and partnerships. This episod...

In this episode, I’m joined by Nita Odedra, Strategy Director at Blue Rhine Industries, to explore how the Middle East is redefining digital signage and the built environment. We talked about how digital signage has moved far beyond simply displaying information. Today, it’s becoming part of the customer journey, the architecture, and the overall experience itself. Nita shared how projects like Ex...

In this episode, Colin Sinclair McDermott sits down with Verity from Dominion Print, Live at FESPA Global Print Expo, to explore what it really takes to lead a family-run print business through change, growth, and responsibility. Verity shares how her journey through production, finishing, and operations shaped her leadership style, and why hands-on experience matters at every level of the busines...

In this episode of The Printerviews, I am joined by Theresa Hegel, Executive Editor for Special Projects and Sustainability at the Advertising Specialty Institute. Theresa has spent 12 years at ASI, built the industry's leading sustainability hub Promo for the Planet, won the Jesse H. Neal Award three times, and co-hosts the Branding Together podcast. Before ASI, she designed front pages unde...

In this episode of The Printerviews, I am joined by Jess DeCola, who has recently movedfrom substrate distributor GPA to Blooming Color as their Director of Brand and Strategic Growth. With over a decade in the print industry spanning thermal films, food packaging, distribution, and marketing, Jess shares what it feels like to be on day five of a brand new role and why it already feels like c...

In this episode of The Printerviews, I am joined by Mark Stephenson, who recently concluded an incredible 27-year career at Fujifilm .   With nearly 50 years of experience in the print industry, Mark shares his journey from starting as a letterpress apprentice to selling Apple Macs in 1989 .   We dive into the massive technological shifts he has witnessed over the decades and how his pas...

In this episode of The Printerviews, I am joined by Chris Edwards, Director of CVI Group and the CVI Training Centre. Chris is an industry veteran with over two decades of experience, but his start in the graphics world was entirely accidental. From washing cars on cold weekends to making Tasmanian Devil stickers layer by layer, he built his skills from the ground up on driveways and in workshops...

In this episode of The Printerviews, I am joined by Debbie McKeegan , CEO of Texintel , a primary resource for knowledge sharing and innovation within the textile and interior decor industries   .   With a career spanning nearly 30 years, Debbie shares her journey from working as a designer in vertical manufacturing to pioneering digital textile printing in the UK   .   We dive...

In this interview, Colin McDermott talks to Simon Wheeler to discuss his career, personal experiences, and his perspective on the future of the print industry .  Simon  shares deeply personal stories, ranging from his battle with cancer at age 20 to unique professional highlights like meeting the Queen .   The conversation highlights Simon's commitment to vulnerability as...

In this episode, Colin Sinclair McDermott hosts Chris Minn and Bob Raus to discuss the upcoming Dscoop event and the significance of community and collaboration in the print industry. They reflect on the previous year's event, the excitement surrounding the upcoming hackathon, and the importance of AI and automation in business. The conversation highlights the launch of the Automation Club, practi...

In this episode of The Printerviews, I am joined by Fiona Robinson, the UK Country Captain for print.com. With over 20 years in the industry, Fiona has worked in almost every department of a print business, from sales and marketing to finance and operations. We discuss her journey through the explosive growth of the printing.com franchise network and how she eventually transitioned from being an e...

In this episode, Colin Sinclair McDermott hosts Peter Van Teeseling and Chris Hyde to discuss the Dscoop community, its evolution, and the importance of engagement within the digital print industry. They explore the mindset required to benefit from community events, the impact of COVID-19, and the role of AI in marketing. The conversation highlights the value of sharing knowledge, bridging ge...

In this episode of The Printerviews, I am joined by Gerard Baglieri, a partner at Visualize with over 35 years of experience in technology sales across global giants like Motorola, Cisco Systems, and Avaya. From his home turf in Denver, Colorado, Gerard joins the podcast to discuss his extensive background in sales execution and his upcoming session at Dscoop in March. He shares how his...

In this episode of The Printerviews, I am joined by Joanne Gore of Joanne Gore Communications, a full-service B2B marketing agency specialising in the print industry. With a 30-year career as a corporate marketer and a former graphic designer, Joanne is on a personal mission to help printers sell more print by bridging the gap between how buyers decide and how the industry sells. We discuss her jo...

In this episode, I am joined by Lucy Swanston, the Managing Director of Nutshell Creative and Chair of the Strategic Mailing Partnership (SMP). With over 20 years at the helm of Nutshell, Lucy shares her journey from starting a business in her back bedroom during a recession to leading a multi-award-winning agency that bridges the gap between creative strategy and print production. We discuss the...

In this special edition of The Printerviews, Colin Sinclair McDermott hits the Road to the Rockies to catch up with Emily Yepes from Sandler Training .   Emily brings a wealth of experience from the print world, having spent years selling print advertising before moving into sales training and leadership development.  Her organisation specialises in helping businesses that cannot sell by...

In this episode of The Printerviews, host Colin Sinclair McDermott is joined by Tom Peire, CEO of Four Pees and Chief Evangelist at Atomyx. Based in Ghent, Belgium, which is a hub for print software innovation, Tom shares his journey from a high school dropout and aspiring graphic designer to leading a digital transformation agency for the print industry. The conversation dives into the evolution...

In this episode of The Printerviews, Colin is joined by Jon Bailey, Jessica DeCola, Dave Rosendahl, and Chris Minn, the founding team behind the She*t4Brains mental health initiative   .   The group shares the origin story of their movement, which began with an unscripted moment on stage at DSCOOP last year, that threw the typical industry script out the window to focus on real life stru...

In this episode of The Printerviews, Colin is joined by Richard Askam,  the host and founder of Print Island. Richard shares the story of his accidental pivot from a 50-year-old family wine business into the print industry, where he pioneered the use of personalised labels to stay ahead of retail giants. The conversation explores the deeper purpose of print, moving beyond technical specificat...