Healthcare IT Today Interviews

Every clinic wants a simple recipe for digital health adoption. The problem is that most recipes fall apart the moment real-world workflows enter the picture. In this conversation, Dr. Chandi Chandrasena, Chief Medical Officer at OntarioMD, lays out why the province is shifting toward a flexible digital health toolkit instead of a rigid playbook. She explains why “technology is an enabler to the p...

As those who read Healthcare IT Today regularly know, we attend a lot of healthcare IT conferences throughout the year. One of the newest conferences we attend that has grown to be one of the most influential is the ViVE conference that is co-organized by HLTH and CHIME. As ViVE is just around the corner, we thought it would be valuable for healthcare IT leaders that are attending or still conside...

Healthcare IT leaders are finding innovative ways to address one of medicine’s challenges: the exponential growth of clinical knowledge that physicians must navigate daily. In our recent interview, we hear from Julia Vu, Pharm. D., Vice President, GTM North America at Elsevier and Colin Banas, MD, MHA, Chief Medical Officer at DrFirst about their partnership to integrate AI-powered clinical decisi...

Ben Beadle-Ryby, Senior Vice President and Co-founder at AKASA, says that a typical patient record contains 50,000 words spread across 59 clinical documents. Trying to code a single patient's conditions is comparable to reading The Great Gatsby and extracting key facts. Historically, he says, organizations "have thrown armies of people at the problem." Not only is that unfeasible; th...

Just as Internet providers and transportation companies often struggle with the "last mile" of reaching the customer at the end of the chain, hospitals are too often blind to what's happening in the patient's room. This problem drives the recent acquisition of eVideon, smart room solution provider, by TigerConnect, a unified communication platform. In this video we hear about the...

If you’ve ever watched a clinician dig through an EHR for a single piece of information, you know the look. The pause. The sigh. The slow click-through of screens that feel like they were designed for someone else. This conversation starts with the moment that broke that pattern. In this interview, Dr. Max Solano, hospitalist and clinical informatics advisor at Ascension, explains how a workflow b...

Shawn Fichter, CEO and Head of Product at Legacy Data Access, believes that archived clinical, financial, and operational data represents an untapped resource for health systems. However, access to legacy data must be done in a way that doesn’t increase the risk of a breach. The balance between these needs – along with the financial and operational benefits of archiving legacy applications – is at...

Hospitals and clinics in some areas see enormous numbers of people who don't speak the local language well. While human interpreters have been common in exam rooms during patient care, it turns out that interpretation is beneficial throughout many areas of healthcare that previously haven't had easy access to interpretation. That's the problem Pocketalk addresses with technology that p...

When MedAllies was founded in 2001, the healthcare landscape looked vastly different from what it does today. Long before the HITECH Act spurred the widespread digitization of medical records, the company set out with an ambitious goal: using technology to enhance healthcare quality. Today, as a Qualified Health Information Network (QHIN) at the forefront of implementing the Trusted Exchange Frame...

InterSystems, a major data management and healthcare information systems vendor over many decades, has joined the AI rush and is working on a step-by-step approach to making data more useful to healthcare systems through AI. In this video, Don Woodlock, Head of Global Healthcare Solutions, explains the evolution he's seeing in the use of AI, and how AI providers can build trust. Interoperabili...

A new program from CMS, the Transforming Episode Accountability Model (TEAM), promises to shake up the industry in a fashion similar to the Hospital Readmissions Reduction Program in 2012. In a recent video interview, Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare, describes how hospitals can implement the program through technology, better coordination with post-acute f...

It’s easy to say that security is critical to healthcare operations, since breaches can force hospitals and clinics to cancel patient visits, damage their reputation, and even lead to fines. But how do security professionals get buy-in from board members and the executive-level suite? Some great answers are provided in this interview with two executives from First Health Advisory: Trish Alexander,...

The Institute for Healthcare Advancement (IHA), a non-profit with the mission of helping individuals obtain and understand the health care information they need, found that some healthcare organizations were having trouble getting started with implementing effective, scalable health literacy solutions. But two months ago they released the AI-based HealthLiteracyCopilot, developed through a partner...

CMS provides numerous avenues to implement value-based care. Dr. Farzad Mostashari, who was the National Coordinator for Health Information Technology during a critical period of EHR implementations in the U.S., co-founded Aledade 11 years ago to make value-based care feasible—or as he puts it in this interview, “make it more profitable to prevent a stroke than to treat a stroke.” Aledade now work...

Cloud imaging should feel like a clear next step, yet most teams still can’t agree on what “cloud strategy” actually means. In this interview, Monique Rasband, Vice President of Strategy & Research for Imaging and Oncology at KLAS Research, breaks down what she’s hearing directly from providers in the new KLAS Enterprise Imaging 2025 Report. We talk about why cloud adoption is speeding up, why...

Rackspace is one of the world's most prominent hosting services, going back long before the term "cloud" was applied to these offerings. In our recent interview, Vice President of Healthcare Tim Lankes says that healthcare is the largest industry segment covered by Rackspace, and that it is the largest private cloud hoster of Epic outside of Epic itself. One of Rackspace's streng...

Many companies promoting AI-driven medical scribe products boast that the physician doesn't have to change their behavior in order to use the product. In contrast, Skriber trains the physician how to use it well, and offers guidance as the physician goes along. The chief advice is to prime the scribe in advance of a medical session by telling it about the patient: just a few sentences about th...

Millions of prescriptions go unfilled every year and until now, the system had no way to see them. In this interview, Dr. Lynne Nowak, Chief Data and Analytics Officer at Surescripts, joins Healthcare IT Today to discuss how her team is surfacing invisible medication gaps and tackling healthcare’s biggest workflow frustrations: prior authorization and prescription abandonment. She explains how Sur...

The vision for Optum Real is to create real-time transparency between payers and providers in the moments of care that matter. Current AI technology, according to Puneet Maheshwari, SVP, GM of Optum Real is making this possible now. Optum is a major force in health care, serving nine out of ten health care systems and four out of five payers in the U.S. Optum Real is in pilot now with a number of...

According to research by enGen, a healthtech company that serves payers and providers with automated solutions, they found that each error in member enrollment data costs an average of $172 in fixes and downstream problems. A new solution called enGen enRoll(TM), an AI-driven collaboration between enGen and IBM, was designed to address this problem. Maynd Jolly, Chief Financial Officer and Senior...

What do you do when your EHR vendor suddenly shuts down and you only have months to find a replacement? For Sound Physicians, that deadline sparked a bold pivot - one that put APIs and collaboration at the center of their technology strategy. In this interview, Dria McCluskey, SVP of Innovation and Technology at Sound Physicians, and Venky Chellappa, VP of Sales and Business Development at CharmHe...

Everyone talks about AI fixing documentation. But the real story is whether patients and clinicians will trust it enough to use it every day. In this interview, Dr. Randy Thompson, Chief Health Analytics Officer at Billings Clinic, shares what it takes to bring Oracle Health’s AI tools into daily practice across Montana’s largest independent health system. From rethinking governance structures to...

Few patients take a paper prescription down to the local pharmacy any more. The modern era of prescribing is shockingly complex and getting more so, according to Dr. Colin Banas, Chief Medical Officer, and Drew Hunsinger, Head of Growth, at DrFirst. Banas says that the goal at DrFirst, a 25-year-old company, has always been to provide an end-to-end medication journey: for patients, providers, paye...

emtelligent offers a variety of AI-based services in health care. In a recent interview at the HLTH conference with Tim O’Connell, MD, Co-Founder and CEO of emtelligent, explains how they ensure a good ROI, keep deployments affordable, and make each pilot a success. The three services offered by emtelligent are: * Medical Document AI: ingests documents such as faxes, splits them into separate docu...

Although providers and payers feel like they're engaged in an epic, ongoing battle over claims, Abhinay Vyas, Co-Founder and Chief Data Officer at RapidClaims, believes that approvals can increase when both realize that they are fundamentally interested in truth. RapidClaims' AI-driven revenue cycle tools help to uncover the complexities in care and provide the evidence to back up a claim....