Frontline Mobility Edge

Brett Cooper sits down with BlueFletch CEO Richard Makerson for a different kind of Frontline Mobility Edge episode: not about devices, but about the skill underneath every good IT decision, consulting engagement, and AI prompt. Richard and Brett trace the skill back through years of consulting and software work: a hackathon project for the Atlanta Food Bank that assumed users had smartphones (the...

On this episode of the BlueFletch Frontline Mobility Edge podcast, Brett Cooper sits down with Will Mobley of Brady Intelligent Productivity Solutions (formerly Honeywell PSS) to talk about what actually makes or breaks enterprise mobility deployments in healthcare. Will shares why frontline worker experience is the real predictor of a rollout's success, how to think past the spec sheet when...

Brett Cooper sits down with Richard Makerson (CEO, BlueFletch) and Alan Lampa (CTO, BlueFletch) to talk through what actually happens when a company moves its frontline fleet from iOS to Android.  Richard breaks down why the economics catch up with iOS over time, why device options across Android OEMs matter more than people think, and the WWDC story that nearly got BlueFletch fired from a client...

Ron Frieson, COO of Children's Healthcare of Atlanta, sits down with Rick Makerson on location to talk about the career path that took him from BellSouth's executive ranks to running operations for a system that serves over a million patients a year. Ron talks about being BellSouth's first Black president of state operations, becoming the company's first Chief Diversity Officer...

Brett Cooper talks with Mark Rogers, Director of Market Intelligence at Zebra Technologies, about where AI and frontline hardware are actually headed. Not the hype, but the data.  Mark breaks down Zebra's research process, why AI project abandonment rates keep climbing, the healthcare divide between physicians and nurses on ambient AI, on-device AI co-processors, shadow IT, vision vs. RFID, a...

Brett Cooper sits down with Joe Leucht of Hardesty Technologies (formerly Barcode Depot) to break down what's actually changing on the warehouse floor.  Joe has spent nearly 20 years in data capture and reseller channels, and he goes deep on why green screen terminals refuse to die, how tablets are replacing RF guns and VMUs, the real cost of lost devices, and where AI, voice, and robots are...

Most IT dashboards show a green light while frontline devices are quietly failing out in the field.  In this episode of the Frontline Mobility Edge, Brett Cooper sits down with Gary Lee of B2M Solutions to dig into why frontline mobility keeps breaking, what it costs, and why your MDM was never built to catch it. Gary Lee has spent decades at the front of major technology shifts and runs B2M'...

Most companies manage their mobile devices. Far fewer actually secure them. There's a difference, and it matters more than ever. Brett Cooper sits down with Paul Troisi, founder of Troy Mobility, to break down the gap between mobile device management (MDM) and mobile threat defense (MTD), why device count isn't the same as risk, and what a real mobile security strategy looks like from da...

Brett Cooper sits down with Dipesh Hinduja, Senior Director of Mobile Solutions at Stratix Corporation, to break down the state of enterprise mobile device management in 2026.  Stratix is the largest pure-mobility managed services provider in the country, managing millions of devices across their Mobile Operations Center, and they've partnered with BlueFletch for over 15 years. They cover how...

Every healthcare conference in 2026 has the same message: AI is the answer. But is it?  Brett Cooper and Lee DeHihns break down what's actually working, what's still hype, and who's looking out for patients when the technology moves faster than the guardrails. In this episode: → Augmenting vs. replacing: Where AI fits in a doctor's toolkit today (and where it doesn't) → Sh...

AI is supposed to transform the frontline. But in warehouses, hospitals, and retail stores, the math doesn't always work. Brett Cooper talks with Justin Griffith, CTO of StayLinked, about what AI at the edge actually looks like when it hits real operations. Justin's team has spent over a decade studying technology adoption in environments that run on terminal emulation built in 1969 and...

MODEX 2026 just wrapped at the Georgia World Congress Center in Atlanta: 4 million square feet, 6,000 exhibitors, and a clear signal that the warehouse industry is in the middle of a fundamental shift. In this episode of The Frontline Mobility Edge, Brett Cooper and Richard Makerson break down their top 8 takeaways from the show floor, covering everything from robotic forklifts to AI-powered workf...

Most warehouses still run on 1D barcodes, but the economics and regulations have finally shifted. In this episode of the Frontline Mobility Edge, Brett Cooper sits down with Dan Quagliana from Seagull Software (BarTender) to break down what's actually driving RFID adoption, how track and trace is evolving beyond simple inventory counts, and why 110 billion labels per year is now an AI-ready d...

AI is transforming warehouse operations, but not in the way most people think. In this episode of the Frontline Mobility Edge, Brett Cooper sits down with Wes Coleman, Warehouse Industry Principal at Zebra Technologies, to break down what's actually working in warehouse technology today and what's still years away. Wes brings 36+ years of hands-on warehouse and logistics experience, from...

In this episode of the BlueFletch Frontline Mobility Edge, Brett Cooper and Lee DeHihns break down the results of a new survey of hundreds of frontline nurses across U.S. hospitals, clinics, and home healthcare settings. They cover the top 5 mobile device frustrations nurses face, from login headaches and battery life to software crashes and lack of IT support, and explore what nurses actually wan...

Most clinical mobility deployments fail before the first device hits a nurse's hands. In this episode of The Frontline Mobility Edge, Brett Cooper and Lee DeHihns sit down with Tony Belisch, Executive Sales Engineer at Zebra Technologies (Healthcare), to break down the 5 phases of a successful clinical mobility solution. This is a framework his team developed from years of real-world healthca...

On this episode of the Frontline Mobility Edge podcast, BlueFletch COO Brett Cooper and CRO Lee DeHihns share their biggest takeaways from the top 8 trends they saw at NRF 2026. The future looks bright for retail, and Brett and Lee discuss how AI, holograms and digital signage will make a huge impact in the coming year and beyond. Book a demo with BlueFletch: https://bluefletch.com/book-a-demo/ Le...

On this episode of the Frontline Mobility Edge, BlueFletch COO Brett Cooper and CRO Lee DeHihns discuss the latest survey results we uncovered firsthand from 300 retail employees. The findings are especially illuminating for retailers and show how they can use biometrics to make the retail experience better for both employees and customers. Book a demo with BlueFletch: https://bluefletch.com/book-...

Hospitals often choose sleek consumer hardware to impress stakeholders, but these devices break down under the demands of shared usage, role-based access, and InfoSec requirements. In this episode, we highlight how our device choices can either empower or inhibit clinical teams. When nurses and physicians are given tools built for retail or personal use, they end up frustrated, overburdened, and d...

Workstations on wheels (WOWs) are outdated. They’re slow, frequently unavailable, and keep nurses tied to a scarce resource when they need to be on the floor with patients. On today's episode, we challenge the legacy mindset and reframe mobility as a vital form of essential infrastructure. Drawing from parallels in warehousing and retail, where downtime is quantified in dollars, we explore ho...

Every day, nurses spend precious seconds waiting to access the necessary tools to provide care. In high-stakes environments, those 40 seconds to log in can be the difference between a saved life and a missed intervention. In today's episode, we reframe "UX" from a design buzzword into a clinical imperative. It’s not enough for tools to be secure; they must also be fast, intuitive, a...

From advancements in AI to innovative solutions for employee experience and device management, join BlueFletch's Brett Cooper and Lee DeHihns as we recap the highlights of emerging trends from the first quarter of 2025 conferences we attended.

Discover cutting-edge strategies to defend against mobile device security threats facing frontline workers in 2024 in this engaging discussion with Brett Cooper and special guest Richard Makerson. We promise you'll walk away equipped with the knowledge to track lost devices, lock them down, and protect sensitive data from unauthorized access. Richard shares his expertise on zero-touch enrollm...

Unlock the secrets of seamlessly integrating cutting-edge technology into legacy systems with insights from Jeff Brown of Lowry Solutions . Learn the crucial distinctions between Greenfield initiatives and projects that must harmonize with existing infrastructure. Jeff shares his expertise on conducting meticulous surveys, navigating technical debt, and making informed decisions on upgrades, ensur...

What's the best way to manage your enterprise's rugged Zebra devices effectively? Join Brett Cooper, Mark Banks, and Patrick McGlynn as they unpack the most comprehensive Mobile Device Management (MDM) options for 2024. From mastering application deployment to ensuring robust security controls and real-time inventory tracking, this episode promises to arm you with the knowledge to make i...