What the Fixed Ops?! (WTF?!)

By giving her team the professional and emotional support they need, Angela Willoughby creates a supportive and productive environment at Foundation Automotive. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitabili...

Foundation Automotive Group's Angela Willoughby talks about the differences between people being the key to a well-rounded and cohesive team. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those w...

Foundation Automotive Group’s Fixed Operations Analyst, Angela Willoughby, joins Russell B. Hill and Charity Dunning to discuss how she gauges return on investment, what she looks for in vendors, and what she expects from professional relationships. She also gets very real about family, the value of good health and so much more. This is a CAN’T MISS conversation and one of our best episodes ever!...

You'd probably assume someone whose worked in automotive as long as Chris McPhillips from Sutherlin Automotive would be passionate about cars and everything that goes in to them. Well...nope! CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovatio...

Automotive has allowed Chris McPhillips to help so many others achieve their goals and dreams over the course of his career. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: ht...

Sutherlin Automotive VP Chris McPhillips discusses the current struggles of selling new vehicles and how important it is to retain service customers. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support...

Chris McPhillips talks about an important issue facing dealerships around the US: is there a tech shortage? Well is there?! Listen and find out. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support thos...

No matter how efficient you are, you can always improve the customer experience. Chris McPhillips from Sutherlin Automotive elaborates. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who sup...

We talk with Chris McPhillips about improving process as a means of improving profits, rather than discounting. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://www.wyn...

Chris McPhillips discusses the high standards he has for himself and his employees, Keeping the focus entirely on the customer experience. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who...

By getting to know his guests and their stories, Chris McPhillips has built lasting relationships that help him develop compelling service offers. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support th...

Automotive is always changing and no one knows that better than Sutherlin Automotive Vice President of Fixed Operations, Chris McPhillips! Chris talks extensively about the customer experience, his passion for helping others realize their goals, and how listening has helped him achieve his dreams in the automotive business. Plus he shares his thoughts on process improvement, hiring and retention,...

Mario Clementoni stresses the importance of being able to measure performance to better manage results. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://www.wynnsusa.co...

Mario Clementoni talks about the reality of being governed by the FTC and how NADA helps advocate for the automotive industry. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us:...

Mario Clementoni of NADA talks all about the 2024 show and its focus on technology. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://www.wynnsusa.com?utm_source=wtf&amp...

Finding the right person for the right role is pivotal, as Mario Clementoni explains. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://www.wynnsusa.com?utm_source=wtf&a...

Barton Harris tells us some myths about automotive on this What the Fixed Ops?! #short! https://youtu.be/rc6866ybo7U CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://ww...

The secret to sustained success is forming lasting relationships with customers. Mario Clementoni tells Charity Dunning and Russell B. Hill about how he's cultivated long-lasting bonds with his clients. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support...

We talk to Barton Harris about his 5-10 year goals on this What the Fixed Ops?! #shorts! https://youtu.be/VONYIvanlUw CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://w...

All the marketing in the world isn't going to help if you don't pick up the phone! Mario Clementoni from NADA talks about common issues that plague dealerships. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitabili...

Barton Harris tells us what he'd do if he wasn't in sales on this What the Fixed Ops?! #short! https://youtu.be/fuJlLk0DVEU CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: htt...

Charity Dunning and Russell B. Hill discuss the lack of personal connection and how it creates disconnect on What the Fixed OPS?! CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support u...

Barton Harris shouts out Ikon Technologies and all the dealers he's missed on this What the Fixed Ops?! #short! https://youtu.be/djl4ZbJ5kXQ CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those wh...

Automotive isn't some way station, it's a career! Mario Clementoni tells Charity Dunning and Russell B. Hill about his path to success and how we can create career paths for those who want them. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innova...

Mario Clementoni of NADA talks about why Millenials get a bad wrap. He talks about how to motivate younger employees. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://w...