Community IT Innovators Nonprofit Technology Topics

Carolyn Woodard explores voice AI in the social services sector with Chip Kennedy, founder and CEO of CivicReach, a technology company building AI-powered communication tools for nonprofits and government agencies delivering human services. Chip brings a rare dual perspective: years as a technologist and startup founder alongside his role and experience running a nonprofit serving families experie...

Carolyn Woodard covers the UN's first-ever independent scientific assessment of AI — and what its findings mean for nonprofits navigating questions of data rights, economic disruption, and who actually benefits from AI's rapid rise. This episode connects the global governance conversation to practical tools and timely opportunities your organization can act on right now. From the Indigen...

Carolyn Woodard explores responsible data governance and AI realism with Jim Fruchterman, MacArthur Fellow and founder of Tech Matters, a tech-for-good nonprofit building open source software for the social sector. Jim's work sits at the intersection of two urgent questions every nonprofit is wrestling with right now: what do you owe the people whose data you collect, and how do you make smar...

If last week's episode left you wondering what you can actually do about data center development in your community, this week's episode is the flip side. Carolyn Woodard shares a new national workforce initiative just launched last week, then digs into the tools and resources available for nonprofits and community members who want to shape how AI infrastructure gets built - before it arr...

In Part 2 of the Securing Google Workspace for Nonprofits webinar podcast, Carolyn Woodard and Steve Longenecker, Director of IT Consulting at Community IT, move from foundational configurations into the question every nonprofit eventually asks: do we need to pay for a higher tier of Google Workspace to get real security? The short answer is: probably not right away. Steve walks through the third-...

Carolyn Woodard covers two developing stories this week that together raise a bigger question for nonprofits: as AI infrastructure money floods into communities and philanthropic channels, is your organization ready to navigate it? First, Senator Bernie Sanders has introduced the American AI Sovereign Wealth Fund Act, which would require large AI companies to transfer half their stock to a federal...

In the first part of this two-part conversation taken from a webinar, Carolyn Woodard and Steve Longenecker, Director of IT Consulting at Community IT Innovators, walk through the security settings, risks, and first steps nonprofits need to know to get the most out of Google Workspace's free nonprofit tier. Google provides a genuinely secure platform, but security is a partnership. Steve expl...

Carolyn Woodard covers Anthropic's announcement of Claude Corps, a $150 million national fellowship program placing trained AI fellows inside nonprofit organizations, and gives a quick regulatory update on AI liability and state-level regulation. Claude Corps will train 1,000 early-career fellows on Claude and embed them full-time, in-person at host nonprofits for 12 months. Fellows are emplo...

Carolyn Woodard explores how cybersecurity insurance has evolved for nonprofits with Jenna Kirkpatrick Howard, Senior Vice President at Lockton Companies, who advises nonprofit clients on risk, insurance, and mitigation strategies to protect their boards, missions, and people. When Carolyn and Jenna first presented a webinar together on cyber liability insurance, it was a new product that many non...

The rules for how nonprofits can use AI are being written right now, and there's a real issue over who gets to write them. In this midweek check-in, Carolyn Woodard walks through the federal-versus-state fight over AI regulation, why none of this requires you to be a lawyer to follow along, and how to stay informed about state AI rules-making where nonprofits should be at the table. She also...

In Part 2 of the Nonprofit AI Governance Tips webinar, Carolyn Woodard and Nuradeen Aboki, Senior Consultant who has been helping nonprofits explore and adopt AI tools, cover the practical steps your organization can take to move from AI experimentation to intentional governance. The conversation picks up with a closer look at what belongs in a nonprofit AI policy, who needs to be at the decision-...

Carolyn Woodard covers a landmark moment in the global conversation about AI governance: the release of Pope Leo XIV's encyclical Magnifica Humanitas , and what it means for nonprofits and philanthropy navigating an AI landscape increasingly shaped by concentrated power. The encyclical, released May 25, 2026 and addressed to people of every faith and none, draws a deliberate parallel to the 1...

In the first part of this two-part conversation, Carolyn Woodard and Nura Aboki, Senior Consultant at Community IT Innovators, dig into what it actually looks like to implement AI at a nonprofit - not in theory, but on the ground. With 80% of nonprofits using AI without any governance policies in place, unmanaged adoption is already happening. This episode helps nonprofit leaders understand where...

Carolyn Woodard covers the real-world costs of AI infrastructure, a coming wave of AI-generated philanthropic wealth, and how to think about AI fundraising tools this week. The headlines about AI tend to focus on what it can do. This episode looks at what it costs — in water, electricity, and rate increases that are already hitting low-income households — and at the enormous wealth being created o...

Carolyn Woodard explores the gap between AI ambition and organizational readiness with Mimi Yeh, Engagement Director at PTKO, a strategy and change management consulting firm that works exclusively with nonprofits and mission-driven organizations. Mimi focuses on the people side of technology adoption — and when it comes to AI, she sees a consistent pattern: leadership is excited, staff are uncert...

Carolyn Woodard covers two recent AI product updates and a thought-provoking question about what it means to use AI tools more personally: a new Claude for Small Business plugin that connects AI to the tools your nonprofit already uses, a ChatGPT model update that changes the default experience for anyone on your staff using the free tier, and an article from nonprofit AI trainer Tim Lockie that m...

Carolyn Woodard explores the technology behind nonprofit fundraising events with Justin Goodhew, CEO and co-founder of Trellis. Galas and in-person events have come roaring back since COVID, and they have changed — guests expect and enjoy more experiential, mission-centered evenings.  But the pressure on staff has not let up. As AI begins to reshape data entry and reconciliation, the nonprofits th...

Carolyn Woodard covers three topics this week: what the Canvas ransomware hack reveals about vendor risk for nonprofits, why roughly 80% of nonprofits still have no AI use policy and what you can do about it today, and why the new book AI for Nonprofits belongs on your leadership team's reading list even as AI tools continue to evolve rapidly. The Canvas story is at its core a governance stor...

Carolyn Woodard explores what it really means for a nonprofit to adopt AI responsibly and effectively with Cheryl Contee, co-founder of BrightWorks AI and Change Agent AI and co-author of the Amazon bestseller AI for Nonprofits: Putting Artificial Intelligence to Work for Your Cause. Cheryl is a pioneering technology entrepreneur recognized by Fast Company, Harvard's Berkman Center for Intern...

Carolyn Woodard covers three topics shaping the nonprofit AI conversation right now: the real environmental costs of AI infrastructure, whether the AI market is actually a bubble, and a new survey that gives nonprofits a direct voice in shaping what comes next. This episode helps you move from anxious or skeptical observer to informed, active participant. This episode covers: AI data centers consu...

Your nonprofit may be sitting on a data liability it doesn't know it has. Carolyn talks with Ian Gottesman, CEO of NGO ISAC, about data retention and why the question of what your organization keeps - and for how long - is more urgent than ever. Ian has been studying this topic for 30 years, and he makes the risks concrete: e-discovery requests, contractual disputes, subpoenas, and the exposu...

This week, Carolyn Woodard covers two resources: a practical new browser feature for Google Workspace shops and a nonprofit watchdog organization working to make the AI industry more accountable. Whether you're trying to get more out of your existing tools or looking for credible resources to bring to a board conversation about AI risk, this episode has something useful. This episode covers:...

In Part 2 of the 2026 Nonprofit Cybersecurity Incident Report, Community IT CTO Matthew Eshleman walks through the real attack examples his team saw hitting nonprofits in 2025: scareware pop-ups, fake invoices, DMCA impersonation notices, HR job scams, and calendar phishing. He also unpacks eight years of incident data and what the numbers actually mean — including a 70% spike in malware activity...

Carolyn Woodard covers two major AI announcements breaking today — a landmark philanthropic gift building the country's first "AI-native" hospital, and a massive infrastructure deal between Amazon and Anthropic — and zooms out to ask what all this big-money investment means for nonprofits on the ground. The answer: now more than ever, building your own AI literacy is the most strate...

In the first part of this annual check-in, Carolyn Woodard and Matthew Eshleman dive into the findings from the eighth annual Nonprofit Cybersecurity Incident Report. Analyzing data from thousands of client endpoints throughout 2025, they discuss how the landscape has shifted—specifically how AI is being used by threat actors to lower the barrier for sophisticated attacks. This episode provides a...