Allied Health Business Brilliance

Knowing your numbers is essential for running a successful business but it seems many allied health business owners don’t know how to manage their books properly. To learn more about how to gain more control of the books, I chatted with Allison Joyce, Managing Director of Efficiency Partners, a financial management consulting and education company. The company offers high-level bookkeeping,...

No one knows a business's unique rhythms better than the business owner themselves, but we nearly all experience a busier life across the last quarter of the year. Business gets even more frantic in the last few months, especially in December, as the holidays hit. At this time of year we start to notice seasonal cycles and changes, like seasonal client demands and so on. One major thing we should...

Do you have quality embedded in your overall allied health operation? I spoke to Susan Hawkins, one of the founding directors of Practical Quality plus (PQplus), about quality assurance for allied health business owners, the NDIS audit process and how the company helps both new and existing allied health providers. PQplus was founded as the NDIS was rolled out across Australia. The company helps n...

There are plenty of dietitians in Australia and while the number of those specialising in paediatrics is growing, so are the number of children and families needing help. In this episode, I chat with expert paediatric dietitian and business owner, Miriam Raleigh, about the specialist nutrition sector, telehealth services and balancing private practice duties with family duties. After studying at M...

It’s getting to that time of year when everything seems to speed up, blurring past us at record pace. It’s a busy time of year but it’s also the perfect time to delve deep into strategic business planning for the year ahead. A lot of business owners tell me they will do their business planning in January, which is OK. It’s a lot better than no business planning. But would t...

The allied health industry is slowly moving into the digital age, but needs to do more to respond to changing technology. I chatted to Yianni Serpanos who’s helping Australia do just that. Yianni is the CEO and Founder of coreplus, Australia’s leading digital health practice management platform. The company is focused on delivering a “practice happy” experience that’s...

Navigating the disability sector is challenging at the best of times but having a care team that is connected and on the same page is giving families and allied health providers the ‘confidence to thrive’. Danny Hui, Founding Director of sameview, a digital platform designed to help address the problem of disability care coordination. The app works by bringing the care team together -...

Understanding all aspects of your financials is key to the successful running of any business, but it can be a major downfall for some. Having a good bookkeeper can not only ensure you don’t ‘muddy the waters’ but can also be used to set budgets, KPIs and address any financial weaknesses. This and more is covered in my interview with Chris Stenhouse, Business Manager at Professio...

Running a successful private allied health practice depends on many things, but one of the key elements that can sometimes be underestimated is knowing and understanding your local community. In this interview Lisa Fruhstuck, director and speech pathologist extraordinaire at Shine Early Intervention, shares her secrets for running a successful private practice and providing opportunities for both...

Administration work is of paramount importance for any business, but it often takes too muchtime. Outsourcing work to a Virtual Admin Assistant can free up your time whilst keeping overheads low. It’s a win-win. To highlight the value of Virtual Assistants, I interviewed Jenny Pither, founding director of Allied Health Admin Services, with more than 25 years experience within the medical and...

It’s everyone’s dream to operate a stress-free business but is it actually possible when dealing with the everyday challenges of the NDIS? It seems it’s not impossible. In this episode, I talk to Trudy De Silva, a Speech and Language Pathologist. She is also Director of De Silva Kids Clinic, a multidisciplinary private practice offering speech pathology, occupational therapy, psy...

our website is the gateway to your business for many of your potential clients. If it doesn’t give a good first impression or if it isn’t easy to use, chances are you could lose some business.   So in this episode I’ve brought in my go-to man for all things to do with websites. Jon Hollenberg is the owner of Five by Five Website Design and the Author of " Love at First Site...

There is considerable value in being a published author as a professional. In this episode, I talk to Michael Hanrahan, the Director of Publishing at Michael Hanrahan Publishing (MHP) in Melbourne. MHP helps professionals and small business owners self-publish their books. Michael has been in publishing for his entire working career, starting with Wrightbooks, a small publishing house and progress...

In this episode, we talk to Kerri-Anne Telford, an Occupational Therapist with a private practice in the Eastern suburbs of Melbourne. We talk about team culture, using private practice softwares, NDIS opportunities and challenges and a lot more What is covered in this episode: The team The combination of the practice’s independent contractors and employees Her story in starting her own priv...

In this episode, we talk to Anjelee Khosla, Founding Director of Anjelee OT. We discuss many things about business including the value of going slow, steady and mindfully into business, business plans, power of networking, social media and a lot more. Anjelee OT is a start-up company that was founded in January 2018. The company’s mission is “to empower families of children with challe...

In this episode, we talk to Sonja Walker, Founding Director of Kids First Children’s Services. She has also recently launched her first book. We also will talk about her team and her values-based business. Kids First provides support for families and children with sensitive needs. The company has gathered a highly trained, vastly experienced team of children’s speech pathologists, occu...

In this episode we talk to Alyce Svensk, Occupational Therapist and Founding Director of Sensational Start Occupational Therapy. Sensational Start is 12 month old business that provides families with a holistic services that support the development of children, identifying areas of concern and providing genuine evidence-based paediatric therapeutic support. What is covered in this episode: The sta...

In this episode, we talk to Nardine Presland, Member Development Adviser of ESSA. ESSA is the Exercise & Sports Science Australia is a professional organisation that establishes, promotes and defends the career paths of tertiary trained exercise and sports science practitioners. What is covered in this episode: What is ESSA? 4 professions covered by ESSA, their accreditations, services, and di...

In this episode, we talk to Nicole Grant, Occupational Therapist and Founding Director of Gateway Therapies in Brisbane, Australia. Gateway Therapies offers mobile NDIS support services, mobile occupational therapy, mobile speech therapy and autism therapies for adults and children of all ages. What is covered in this episode: Background of Gateway Therapies Reception of clients on their mobile th...

In this episode, we have a rich and interesting conversation with Ingrid Moyle, owner of Heart Harmony Communications and Australian Employee Manual. Heart Harmony Communications is a company that helps small businesses with content marketing, web content, and design. Australian Employee Manual guides small businesses in writing effective and clear business policies and procedures to comply with h...

In this episode, we talk to Liz Brownlee, OT and founding director of Wise OT Solutions. Wise OT Solutions started 7 years ago and is now well-positioned in the industry. As an industry leader, they provide Occupational Therapy and rehabilitation services to people with varying illnesses, injury or disability. What is covered in this episode: Social workers and self-employment in NDIS Background o...

In this episode, we talk to Elaine Jackson, a social worker and founding director of Spectrum Clarity. Spectrum Clarity is a company that provides a customer-centric approach to social services such as service coordination and pre-planning in the NDIS space. What is covered in this episode: Social workers and self-employment in NDIS Background of Spectrum Clarity, how and when it started, their pl...

In this episode, we talk to Eva Harrold, Speech Pathologist and founder of Healesville Speech Pathology. Healesville Speech Pathology provides consultations including diagnostic assessments and treatment programs for children with communication difficulties. What is covered in this episode: The start of Eva’s private practice Her Source of referrals Working through child-centered principles...

In this episode, we talk to Hannah Dunn, occupational therapist and founder of D.O.T.S. Paediatric OT. D.O.T.S. Paediatric OT offers occupational therapy services and education for children, parents, educators and other professionals. What is covered in this episode: The story of the first few years of Hannah’s private practice The premises of DOTS Paediatric OT Their private practice team S...

In this episode, we talk to Natasha Hawker, CEO of Employee Matters. Employee Matters provides employee support to small businesses to maximise profitability through employee productivity. The company provides Employee Experts that will guide you in your HR needs. What is covered in this episode: Employee Matters’ business updates over the last year Managing the team and business The process...