Multifamily Women® Podcast

Send us Fan Mail AI is moving fast enough to make even the most tech-curious among us feel behind and that’s exactly why we slow down and get practical. Lauren Stinson talks with Sydney Weber, VP of Marketing at Venn, about what’s actually happening with AI adoption in multifamily and why the biggest blocker is rarely the model itself. It’s the context: messy definitions, siloed systems, and data...

Send us Fan Mail Paperwork shouldn’t be the reason your leasing team misses a tour. We’re joined by Sarah Kopp, Director of Sales at Foxen, for a candid conversation about what actually clogs up multifamily operations and what happens when owners and operators build the technology they wish existed. Sarah shares her personal career leap from the ILS world and Apartments.com into a startup environm...

Send us Fan Mail Your internet isn’t just another line item. It’s the difference between a calm move-in day and a week of frustration, between a working smart lock and a broken resident promise, between “nice building” and “I’m renewing.” We sit down with Katie Hayward, VP of Marketing at Elauwit Connection, to unpack why connectivity in multifamily housing is intensely human and why the industry...

Send us Fan Mail The biggest “resident experience” upgrades often have nothing to do with fancy amenities and everything to do with fewer clicks, clearer policies, and teams that have time to actually talk to residents. We’re joined by Arlene Mayfield, Executive Vice President of Sales and Marketing at PetScreening, to break down what she’s seeing across multifamily housing as operators navigate s...

Send us Fan Mail A contractor license test, a “superhero pose,” and a bid walk where people assume you’re the cleaning crew. Those moments are funny after the fact, but they reveal something serious about leadership in multifamily construction: trust is earned through preparation, boundaries, and consistent delivery. We’re joined by Roxana Brito, Co-Founder and CEO of Diamond Pro, to talk about bu...

Send us Fan Mail You can be the person who delivers every quarter, holds the team together, and still gets quietly skipped when the next role opens up. That gap is what we unpack with Vickie Rodgers, Senior Vice President of Cox Communities, as we talk about the real drivers of career advancement for women leaders in multifamily and beyond and what to do when “working hard” stops being enough. We...

Send us Fan Mail Promotions should create momentum, not anxiety. In this episode of the Multifamily Women Podcast, Carrie Antrim sits down with Jackie Musto, Associate Director of Brand and People Excellence at Mark-Taylor, to explore how skills-based development, neuroscience-informed leadership, and intentional career pathways are transforming retention and team performance in multifamily. Jacki...

Send us Fan Mail What if your marketing drove fewer leads and you celebrated? That is the mindset shift Debbie Rae Peters, Managing Director of Property Marketing and Leasing at Rose Associates, brings to this conversation. With more than 30 years in the New York metro multifamily market, Debbie Rae shares how qualified demand, strategic channel alignment, and strong collaboration with revenue man...

Send us Fan Mail Change moves fast, but your teams don’t have to break to keep up. We sit down with Kim Senn Cross, Founder and CEO of The KSC Group, to unpack three decades of multifamily technology, the art of fear management during implementations, and how to build a tech stack that truly serves residents and staff. From orange and green screens to AI copilots, Kim explains why the real win is...

Send us Fan Mail What if the smartest leadership move isn’t doing more, but knowing what to drop? We sit down with Jaime Rauscher, President of Property Operations at Hamilton Point Property Management , to unpack the “glass vs rubber” mindset that’s reshaping how teams work, rest, and make better decisions in multifamily. It’s a simple filter with big impact: protect what’s fragile: family, healt...

Send us Fan Mail Ever wondered how potential residents really decide where to live? The journey isn't a simple funnel anymore, it's more like a spider web of touchpoints across search engines, review sites, social media, and now AI-powered tools like ChatGPT. In this fascinating conversation with Carolyn Walentisch , Director of Customer Success at SOCi, we explore how multifamily operat...

Send us Fan Mail Kerry Kirby's passion for making technology work better for humans radiates throughout this conversation. As founder and CEO of 365 Connect and recent recipient of his company's 100th innovation award, Kerry shares how his team is revolutionizing the multifamily industry by eliminating friction points in the renter journey. From automating lease processes that eliminate...

Send us Fan Mail Your brain is operating on autopilot 94% of the time, and that number has increased since the pandemic. Ever put your keys in the refrigerator, forgotten your own birthday, or arrived somewhere with no memory of the drive? That's cognitive overload at work. In this illuminating conversation, Dr. Cari Skrdla, neuroscientist and newly appointed VP of Strategic Partnerships at M...

Send us Fan Mail Discover the unexpected journey of Amy Barricelli , Senior Vice President at RR Living , as she navigates the multifamily industry from a humble newspaper ad in the late '90s to becoming a key player in shaping future industry trends. Amy's career path offers insights into the evolution of marketing in multifamily housing, reflecting on a time when paper maps ruled and i...

Send us Fan Mail Ever wondered how the multifamily construction industry is evolving through the lens of women leaders? Join us for an exclusive conversation with Stacie Edwards , Vice President of People and Culture, and Valerie Currin , Senior Vice President of the Market Rate Segment at THS National, LLC . With Stacie's seven-year tenure blending HR acumen with a family background in const...

Send us Fan Mail Ever wondered how someone can transition from a leasing agent to an industry principal? Join us as we chat with Krista Hurley from RealPage , who shares her inspiring journey and the innovative strides she's making in the multifamily industry. Krista sheds light on her role in identifying market challenges and creating products that elevate the customer experience and streaml...

Send us Fan Mail What if overcoming a personal challenge could ignite a passion for transforming an entire industry? Sarah Saglam , VP of Sales and Marketing at LeaseHawk, joins us with her incredible story of how her son's rare genetic disorder introduced her to the power of technology. Sarah's journey led her to LeaseHawk, where she has spent nearly 13 years driving innovation and succ...

Send us Fan Mail Can simplifying the rental process revolutionize the real estate market? Join us as we chat with Jami Thomas , Vice President of Sales at Zillow , who takes us through her incredible journey from starting on Zillow's for-sale side in 2011 to her current impactful role in Zillow Rentals. Hear firsthand how Jamie, with her extensive experience and insights, is driving Zillow&ap...

Send us Fan Mail Ever wondered how an unexpected start can lead to a thriving career in leadership? Join us as we sit down with Laura Khouri , president of Western National Property Management , who began her remarkable journey in 1985 as a "gal Friday" and rose to the top by 2010.  Laura shares her inspiring story, emphasizing the vital role mentorship and continuous learning played in...

Send us Fan Mail Unlock the secrets to career growth and inclusivity in the multifamily industry with Cindi Reed , Director of Sales, and Kim Lendway , Director of Business Development from MRI Software , sponsors of the upcoming Multifamily Women® Summit. Kim takes us through her remarkable 25-year journey in the field, celebrating a milestone five-year anniversary with MRI, while Cindi shares he...

Send us Fan Mail On today's episode of the Multifamily Women® Podcast, Marcia Bollinger , Senior Vice President of Apartments.com , takes us on a captivating journey through her remarkable four-decade career in the multifamily housing industry. Marcia reveals how she accidentally discovered her passion for the field right out of college and played a pivotal role in shifting apartment listings...

Send us Fan Mail What happens when you bring a multifaceted leader like Kim Senn Cross onto our show? You get a treasure trove of insights from her inspiring journey that spans over three decades in the multifamily industry. Kim, who started her career at Lincoln Property Company in 1990, has navigated through significant roles at an internet startup, RealPage, and Prime Group before eventually fo...

Send us Fan Mail In this episode, listeners will learn the secrets behind building strong, lasting partnerships with builders, owners, and developers, directly from Ileana Ferguson , the Strategic Account Manager for Moen . Ileana shares her inspiring journey from Mexico City to becoming an influential figure in the plumbing industry.  Listeners will discover how a supportive work environment prop...

Send us Fan Mail Unlock the secrets of thriving in the multifamily industry with Michelle Childers , Vice President of Industry Relations at Chadwell Supply , as she shares her inspiring journey from leasing consultant to industry leader. Discover how Michelle’s transition to Chadwell was shaped by the family-like culture that defines their work environment.  Chadwell Supply is the largest private...

Send us Fan Mail In this episode, we have Heidi Arave-Noonan , Chief Operating Officer of Liv Communities. Heidi has not only graced the stage at the Multifamily Women® Summit but is also an esteemed member of the Multifamily Innovation® Council. Heidi, who has been with Liv Communities for nearly 15 years, shares her inspiring journey in the multifamily industry, which spans almost three decades....