Hroes

HR:ER

HR: ER is the emergency room for business owners, HR professionals and anyone else who is responsible for managing or employing a team of people. Hosted by Hroes founder Elissa Thursfield, with 15 years of first-hand lawyer and consulting experience and software service specialist Oliver Robinson they provide you with a generous dose of insights and practical advice. From hiring nightmares to compliance chaos, the unexpected to the downright disastrous "HR: ER" pulls back the curtain on events that have unfolded in workplaces around the world, the challenges HR professionals face daily the jui...

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Autor

Hroes

Categorie

Business

Site-ul podcastului

www.hroes.co.uk

Cel mai nou episod

6 oct. 2026

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Episoade

HR:ER - Escalation - The Employee Who Won't Attend the Meeting 06.10.2026

Your first management job. The handover note says: "Serious performance problems. Never formally dealt with.” He's been there 20+ years. Welcome to our new series: HR:ER Escalation! Our first episode, "The Employee Who Won't Attend the Meeting", covers four hours of work in three months, AI-generated work, a training course he walked out of after day one, and a PIP meeting he refuses to attend wit...

Bumping: Redundancy Loophole or Discrimination Risk? 22.09.2026

"We're making his role redundant... but we're not letting him go.” Meet "bumping" - where one role disappears, but instead of dismissing that employee, the business moves them into someone else's role and makes that person redundant instead. On this episode, Elissa breaks down bumping from both sides: the discrimination risks employers face (hello, 9 protected characteristics), and whether employe...

“It Was Only Curiosity” - Can That Be Homophobic? 08.09.2026

An employee has raised allegations of repeated homophobic comments from their manager, some allegedly witnessed by other managers. They’ve also raised concerns about sexual harassment from a colleague and homophobic abuse from a customer. But instead of investigating properly, a senior manager suggests the comments might have been “innocent curiosity” and questions whether the manager could really...

New Contract, Worse Terms 25.08.2026

Can you really just issue a new contract and change the terms? 👀 What happens when a “contract update” actually means losing sick pay, reducing notice, changing holiday rights and removing contractual benefits? And what if the employee refuses to sign? 🎙️ Listen to the full episode to find out what employers should be doing - and how HR can prevent these issues in the first place. With our Unifie...

Is Your Remote Employee Working... Somewhere Else? 04.08.2026

What would you do if you suspected a remote employee was juggling another job during contracted hours? 📌 They're regularly unavailable. 📌 Their work suddenly looks AI-generated. 📌 Productivity doesn't quite add up. Can you investigate? Can you monitor them? And if they are working another job, can you dismiss them? That's exactly what our Unified Employment Solution delivers, combining expert e...

Tracking Every 15 Minutes… Is This Really Legal? 21.07.2026

Would you be comfortable being asked to log everything you do at work in 15-minute intervals, every day? That’s what our HR consultancy tackles in our latest episode! An employee with a strong performance record and no disciplinary issues has been asked to complete detailed activity tracking to improve “visibility” of their workload. Our all-in-one solution is designed to help you prevent claims b...

⚽ Is it Coming Home...or Into a Disciplinary? 08.07.2026

The World Cup doesn't just divide fans...it can divide the workplace too. On the podcast, we're tackling the biggest workplace football debates, and of course, our silly paddles are back! 🎙️⚽ ⚽ Office sweepstakes - harmless fun or should they be banned? 🍹 Buzzballs at the office World Cup party - yes or no? 👕 Football shirts at work? 🤒 Repeated "post-match" sick days - absence review? 🗣️ Talk...

When Ollie Crashed Into Dawn at Work 16.06.2026

Don't worry, Dawn survived. But after recording a podcast, Ollie accidentally reversed into the front of her car in the studio car park. It sounds like a simple bump... but what if it wasn't? 🤔 If an accident happens during work hours but off company premises, does HR need to get involved? 🤕 If someone had been injured, how much legal risk could that create for the business? ⚖️ Could a "minor" i...

A Welfare Case Turned Operational Crisis 02.06.2026

🚨 A welfare case turned operational crisis. An employee's flexible working request was approved to support caring responsibilities. A welfare meeting followed. The employee was signed off with mental health concerns. Now the business wants to introduce even later shifts, making the agreed arrangement unworkable. In this episode, we explore the legal, practical, and people implications of changing...

“My AI Lawyer Sent That” 19.05.2026

"Please disregard the resignation letter… my AI lawyer sent it.” Yes, really. ⚖️ An employee off sick for 6+ months 📂 Multiple grievances + a huge SAR request 🤖 An AI-generated legal letter alleging discrimination & constructive dismissal So: Is the resignation valid? Should AI-generated complaints be taken seriously? Who’s liable when AI gets it wrong? How should HR respond? Tune in to find out...

Transgender Employee, Incorrect Pronouns, Neurodiversity and the Law 05.05.2026

What happens when two protected characteristics collide? An employee with dyspraxia struggles to consistently use a colleague’s correct pronouns after their gender transition. They say it’s not intentional - it’s their disability. But the risk? A potential discrimination claim. We explore: Mistake or discrimination? Legal risks for employers Reasonable adjustments & support How HR can prevent issu...

HR:ER Reads Mean Comments 21.04.2026

HR:ER just read your meanest comments… out loud 🎙️🔥 And honestly? Some of you did NOT hold back 👀 💬 “Has this woman swallowed a HR manual, get a life love” 💬 “You don’t pay my sick pay b*tch” 💬 “I’d focus more on getting your barber into a disciplinary mate” We’re also owning up to our own mistakes. If you’ve ever thought HR gets it wrong… or been on the receiving end of it - this one’s for y...

Family Feuds at Work: When Political Arguments Turn Professional 31.03.2026

A father and son clash over politics - and now it’s escalated into tense meetings, team discomfort, and formal grievances. The twist? Their uncle owns the business. In this episode, our HR consultancy answers: • What HR should do first • Do family ties change anything? • Where “free speech” becomes workplace risk • Are political beliefs protected in the UK? Keep conflict out of your workplace - ma...

Caught Watching Adult Material at Work 17.03.2026

An employee reports a colleague watching explicit content in the office. She’s uncomfortable. He denies it. IT may hold the answer… but what should HR do first? In this episode, our HR consultancy discusses: What managers should do in the first few hours after an allegation How to run a fair workplace investigation How far employers can go when checking devices and browsing history Whether this be...

Stop Choosing Between Safety & Profit with Simon Hayhurst 03.03.2026

Health & safety still sitting on your to-do list? On the podcast, Simon Hayhurst, IOSH Certified and Managing Director of Big Mountain Consultancy, explains why so many SMEs delay action - and why that mindset is risky. We cover: ⚖️ The myth that safety slows growth 💰 Balancing risk with commercial reality 🤝 Why HR & H&S must work together 📉 The true legal, financial & reputational cost when th...

The Workplace Reality of Menopause with Dr Lucy Mather 17.02.2026

Women aged 40-55 are often at the peak of their careers. They are senior leaders, decision-makers, technical experts, and culture carriers. Yet many are being pushed out or are struggling at work because of their symptoms. If businesses aren’t paying attention, they risk losing experienced talent at the height of their careers - costing the organisation through legal claims and increased recruitme...

Reasonable Adjustments: Why Are We Still Getting This Wrong? Featuring employment barrister Chelsea Brooke-Ward 03.02.2026

Reasonable adjustments sit at the heart of fair work - yet they remain one of the most misunderstood (and litigated) areas of employment law. 🎙️ On the podcast this episode: Chelsea Brooke-Ward, Head of Employment and Employment Barrister at Park Square Barristers, cuts through the confusion and gets practical about what the law actually requires. We cover: 👉 What triggers the duty to make reason...

Avoiding Discrimination Claim Due to Menopause Symptoms 20.01.2026

What do you do when an employee is underperforming, refuses every reasonable adjustment, and cites menopause as the reason? In this episode of HR:ER, our HR consultancy dissects: ✔️ When does “reasonable adjustments” become enough is enough? ✔️ Can you start a PIP without it looking like discrimination? ✔️ Does under two years’ service reduce legal risk - or not at all? ✔️ What menopause symptoms...

Accidentally Telling the Whole Company to F*ck Off 06.01.2026

Reply-all. 400+ people. Including the CEO. One stressed, sleep-deprived employee on a business trip thought they were replying to spam… They weren’t. Now the CEO wants them fired. Is this gross misconduct… or just a very human mistake? In this episode, our HR consultancy tackle an increasingly common workplace crisis. What safeguards should’ve existed to stop this ever happening? (Hello HR systems...

Workplace Christmas Do’s and Don’ts 🎄 25.11.2025

Think your festive spirit is harmless fun? A tribunal might think differently… 👀 ​Our HR consultancy shares the do’s and don’ts of workplace Christmas behaviour - from homemade mulled wine to karaoke chaos and questionable Secret Santa gifts. Grab your headphones (and maybe your policy handbook). 🎁🎅 Make sure you’re ready when the Christmas fallout hits. Our HR software includes a Disciplinary...

How to Deal With an Employee Who Constantly Falls Asleep 11.11.2025

Dave has been nodding off at his desk for up to 90 minutes a day… for years. 😬 His manager knows, but no one’s taken action. So - is it a health issue or a performance issue? Should HR make reasonable adjustments… or start a disciplinary process? And what happens when managers ignore repeated performance problems? 🎧 Listen now - and find out how to wake up your workplace. Handle performance mana...

Caught In The Restructure - Maternity Discrimination 28.10.2025

Two maternity leaves. One restructure. Endless risk. So, what should HR do? Our HR consultancy dives into this workplace emergency. 🤰 What protection do pregnant employees really have? ⚖️ Can you pre-allocate roles before consultation ends? 💰 What’s the true cost - legally and culturally - of getting this wrong? Maternity discrimination can cost £100k+ per case. Build a clear redundancy policy f...

The Employee Who Never Showed Up 14.10.2025

What do you do when a new hire never actually returns to work… but every absence comes with another heartbreaking reason? In this episode of HR:ER, our HR consultancy tackles one of the toughest dilemmas small businesses face: chronic absenteeism with limited legal resources. When does support turn into formal action? How can you verify absences ethically? What protections should employers underst...

Earning HR’s Seat at the Table: Beyond Operations to Strategy 30.09.2025

Too often, HR gets left out of the room when the big financial and strategic decisions are being made. But what if HR was seen as a growth driver - not just a support function? On this episode of HR:ER, we're joined by Bernard Savage, Director at Size 10½ Boots, to dissect: - Why HR is still sidelined in business planning - How leaders can reframe HR as commercially strategic - How professionals c...

Creating Truly Customised Benefits on a Budget with Dipa Mistry Kandola 16.09.2025

HR leaders are under more pressure than ever: deliver better employee benefits, but do it with tighter budgets. So how do you create benefits packages that actually work - for a hybrid, multigenerational workforce - without overspending? That’s exactly what we unpack in our latest podcast with Dipa Mistry Kandola - CEO at Parallel Employee Benefits, Advisor, Chartered Director, and SaaS scale-up e...

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