Fit For the Future

You might think you know what your customers want, but COVID-19 made many people re-assess and re-evaluate their priorities and goals. Take the time to engage and re-engage with them to find out what they really want now, so you can be sure you're still solving their problems and helping them achieve their goals. Download the worksheet: https://swiy.co/go-evolving-together Hosted on Acast. See aca...

In today's interconnected and 'flatter' world, you no longer need to rely only on traditional hierarchies to get things done. Explore the myriad other ways to use your networks to find the right people to solve your problem. Download the worksheet: https://swiy.co/go-hierarchies-to-networks Hosted on Acast. See acast.com/privacy for more information.

In a fast-changing world, we can't plan ahead only by thinking about what's immediate, local, or urgent. To make better decisions for the present, scan wider for the future - so you understand what's around the corner, over the horizon, and already playing out in other parts of the world. Download the worksheet: https://swiy.co/go-scan-wider-act-faster Hosted on Acast. See acast.com/privacy for mo...

In a time of constant change, it's not easy to create a culture of change in your own team. When you look to the future, don't ignore change that's happened in the past - especially success stories that demonstrate how change has worked for you and your team. These 'bright spots' can motivate, inform, and drive your team to create actionable ideas for the future and help to build a culture of chan...

As a leader, you're responsible for the way you and your team use AI in your daily work - so that it's safe, ethical, and responsible. This is a big topic, but there are three simple guidelines you can adopt right now as a starting point. Register for the virtual masterclass: https://swiy.co/go-ai-guardrails Hosted on Acast. See acast.com/privacy for more information.

Finding new markets or a competitive advantage can help you expand, but it's not easy. AI can help you identify market trends, find opportunities for strategic partnerships, and leverage your unique strengths to accelerate your business growth. Register for the virtual masterclass: https://swiy.co/go-new-horizons Hosted on Acast. See acast.com/privacy for more information.

It's easy to achieve small goals based on short-term scenarios because you can clearly see the path to success and plan the steps from day one. But what about medium-term scenarios, where the path isn't clear and the actions aren't obvious? The best leaders know medium-term goals are the sweet spot for success, but you need a different approach for taking action. Download the worksheet: https://sw...

There are two ways to leverage AI for yourself and your team: One that's slower but more powerful, and the other that's faster but more superficial. You can use both, but it's important to know which is which. Download the worksheets: https://swiy.co/go-ai-fast-and-slow Hosted on Acast. See acast.com/privacy for more information.

Customers want to be involved in the way you solve their problems and help them achieve their goals. When you engage your customers in co-creation, you tap into their valuable insights, enhance their engagement, and gain a competitive edge. Download the worksheet: https://swiy.co/go-customer-co-creation Hosted on Acast. See acast.com/privacy for more information.

Customer experience matters now more than ever, and customers want you to deliver a personal, tailored experience. It's no longer good enough to treat all customers the same, or even break them down into broad segments. Now, you can use AI to engagement each customer individually, to foster deeper engagement, increased customer satisfaction, and ultimately, long-lasting brand loyalty. Register for...

AI is not new - I've been working in AI and following its growth for more than 30 years. But in the past, you needed a significant investment - in time, money, technology, training, and workflow - to use AI in your organisation. Now, tools like ChatGPT have fundamentally changed the way we can use AI, and tipped the scales in your favour for getting positive results - fast. Download the worksheet:...

When creating a plan, you calculate the return on investment, or ROI, for taking action. But unless you also calculate the cost of inaction, or COI, your plan lacks context. You must ask both; otherwise you make the decision with only half the information. Download the worksheet: https://swiy.co/go-whats-your-coi Hosted on Acast. See acast.com/privacy for more information.

In a fast-paced world, we all need to make better decisions, faster. AI can help, but don't delegate all your responsibility to the machine! Instead, learn how to leverage AI for valuable insights and better analysis to streamline your decision-making process - while staying in control. Download the worksheet: https://swiy.co/go-better-decisions-with-ai Hosted on Acast. See acast.com/privacy for m...

AI is a powerful tool, but only if you and your team use it responsibly, safely, ethically, and effectively. And it's evolving so fast you can't rely only on rules and policies - you need to trust your team members to exercise good judgement and use AI wisely. Download the worksheet: https://swiy.co/go-your-ai-powered-team Hosted on Acast. See acast.com/privacy for more information.

One of the most powerful uses of AI is to enhance your customer experience - in every step of the customer journey, from brand awareness to the buying experience and through to loyalty and creating lifetime value. Download the worksheet: https://swiy.co/go-ai-meets-cx Hosted on Acast. See acast.com/privacy for more information.

In today's professional workplace, getting ahead means working smarter, not harder. That's where AI comes in. From chatbots that answer routine questions to intelligent scheduling software that optimises your workday, AI technology is transforming the way we work and boosting productivity. Download the worksheet: https://swiy.co/go-ai-productivity-boosters Hosted on Acast. See acast.com/privacy fo...

Are you struggling to drive change in your team? Despite your best efforts, are some of your team members dragging their feet and resistant to change? Don't try to bring everybody on the journey! Instead, identify change champions and focus most of your resources on them. Download the worksheet: https://swiy.co/go-empower-change-champions Hosted on Acast. See acast.com/privacy for more information...

AI is a double-edged sword. Explore four recent examples of people using AI, see their results, and reflect on what that could mean for you, your team, and your organisation - so you can make more informed decisions about using and leveraging AI. Do the self-assessment quiz: https://swiy.co/go-ai-in-the-wild Hosted on Acast. See acast.com/privacy for more information.

You've probably heard many arguments for and against people working from home - and they are usually about productivity, collaboration, innovation, or learning and mentoring opportunities. But the critical factor that makes this work is something else: Trust. Download the worksheet: https://swiy.co/go-a-matter-of-trust Hosted on Acast. See acast.com/privacy for more information.

AI and humans working together make a powerful team, but many people are concerned, stressed, and anxious about what AI will mean for their job, career, and future. How do you engage your people to work with AI rather than being afraid of it? Download the worksheet: https://swiy.co/go-bring-them-on-the-journey Hosted on Acast. See acast.com/privacy for more information.

Even after the disruption of a global pandemic, we're facing even more change and uncertainty in the future. Don't wish it away; become a better leader instead. Do the self-assessment quiz: https://swiy.co/go-the-dogs-are-loose Hosted on Acast. See acast.com/privacy for more information.

Many innovation projects or change initiatives fail because the task is so big and new that the journey isn't clear. So everybody is motivated and enthusiastic at the start, but it's difficult to keep that energy alive as things get tougher. Download the worksheet https://swiy.co/go-keep-them-on-track Hosted on Acast. See acast.com/privacy for more information.

We often hear about small startup companies disrupting large, established market leaders. But what about companies that take the initative and disrupt themselves? There ARE such examples - even if they are harder to find - and they provide valuable lessons for all business leaders. Download the worksheet https://swiy.co/go-dont-wait-for-the-future Hosted on Acast. See acast.com/privacy for more in...

We can speculate about many, many things that might happen in the future, but not all of them are equally likely. So how do you narrow them down to the things that will matter most for you - and, just as importantly, how do you identify those which that will give you a competitive edge? Register for my virtual masterclass: https://swiy.co/go-beyond-the-obvious Hosted on Acast. See acast.com/privac...

In today's fast-changing world, it's tough to stay on top of all the latest trends. There's always something new vying for our attention, but how do we know which trends are actually worth our time and which are just hype? Register for virtual masterclass https://swiy.co/go-hype-or-hope Hosted on Acast. See acast.com/privacy for more information.