Fit For the Future

AI is about much more than ChatGPT or Copilot. As a leader, think about AI at three levels: professional, projects, and platforms. And all of this still needs human judgement, so building AI literacy across your team is just as important as the technology itself. https://swiy.co/go-ai-platforms-are-here Are you sick of hearing negative stories about AI? Some of them are negative for good reasons,...

If you’re using – or planning to use – AI agents, good! But also be careful - they give you great power, but also open up possible risks. So, before you let them loose on your precious digital assets, decide what you’ll let them do on their own, where they need your approval, and how you’ll review their work. https://swiy.co/go-ai-agents-at-work Are you using – or thinking of using – AI agents in...

If you’ve seen all the media stories about people losing their jobs to AI, guess what? Your people are seeing those stories as well! And they’re wondering if they are next. How can you tell them – in real, practical, and convincing ways – it’s not true? https://swiy.co/go-will-ai-take-my-job Have you seen the media stories about people who are losing their jobs to AI? Last year, the biggest in Aus...

Your people might not be openly resisting AI, but I bet many are wondering what it means for their future. You can help them by recognising their fears, understanding their concerns, and facilitating honest conversations about what AI means in your workplace. If you want them to embrace AI (and you do, don’t you?), bring them with you rather than assume they’re already on board. https://swiy.co/go...

If you’re waiting for the right time to start something important, you might be looking for a signal that never comes. Like learning to surf, progress doesn’t happen from standing on the beach and watching the waves. You only learn what works, what opportunities are available, and what direction to take when you’re out there paddling. https://swiy.co/go-catch-the-wave Are you thinking about someth...

How do you create a team culture where people take initiative and make good decisions without always coming back to you? Easy, but not simple: build their judgement. It’s like learning to drive: you know the rules and gain the basic skills, but what really matters is how you read situations and respond in the moment. The more you help your people develop good judgment, the more you can step back a...

You might want AI to help your team work smarter, but are you just giving them more work? Instead of freeing people to focus on meaningful, higher-value work, AI can end up creating a cycle where more efficiency just leads to more work. If you’re not careful, the work never really changes, it just keeps coming back faster – and that's bad for everybody. https://swiy.co/go-the-sisyphus-trap When yo...

If you have a culture you’re proud of, workfluencers are powerful brand voices for you – sharing their experiences, amplifying your culture, and helping attract the right sort of talent, long before an interview. It’s time to support, nurture, and trust the people already championing your workplace. https://swiy.co/go-meet-the-workfluencer Do you have a workfluencer in your team? If you don’t, may...

Adopting AI in your organisation can feel like a huge task, but it helps to keep your strategy simple. Start by understanding your assets so you know where you can apply AI. Then build and deploy AI tools to support your teams and improve how work gets done. Finally, connect those systems to the wider world, bringing in external data and insights to make smarter decisions. https://swiy.co/go-abc-o...

As a leader, would you like the people in your team to take more initiative? You might say, “Of course I want them to take more initiative! That’s a no-brainer.” If that’s what you think, good – because I’ll show you how to start encouraging people to take more initiative. But I should warn you this isn’t always what you want. It’s not always a “no-brainer” that you want people to take more initia...

When you’re operating in a world where more and more things feel unpredictable, that uncertainty puts pressure on how your team functions. You can’t shut the door on that chaos and uncertainty, but there’s one surprisingly simple thing your team can do to reduce stress and anxiety. https://swiy.co/go-the-dependability-gap A few weeks ago, a Tesla driver driving across Australia got stranded half-w...

Do you have people in your team pushing back on change? It might not be because they’re difficult, but they’re just exhausted by it. With constant, overlapping demands coming from every direction, it’s no surprise their motivation dips and their resistance grows. Instead of trying to force people to get on board, there’s a simple step you can take to get them started. It doesn’t instantly remove r...

If you want real, lasting change in your team, understand what truly motivates each person. Everybody shows up to work for different reasons, so connect the change you’re asking for with what matters to them personally. When people see how change benefits them – not just the organisation – they’re far more likely to choose it, support it, and sustain it. https://swiy.co/go-this-time-its-personal I...

You don’t always need big initiatives or expensive training to bring people along on a change journey. Sometimes the difference comes from a tiny adjustment in how you work. These tiny levers can have a big effect, especially if you foster a team culture that seeks them and embraces them. https://swiy.co/go-tiny-levers What small changes are you making that could make a big difference in your work...

https://swiy.co/go-get-out-of-the-way Are you getting in the way of your team being more open, flexible, and innovative? I was working with a group of about twenty senior leaders a few years ago, running my two-day “Future Scenarios” program. Everybody was fully immersed for the full two days, except for the CEO, who stepped in for a while at the start of day one and then returned partway through...

You want your team to embrace change, but just telling them what to do rarely works. People move at different speeds, and many will wait to see whether something actually works before they commit. One of the best ways to build momentum is to share success stories. When people see colleagues trying new ideas and getting good results, it lowers the risk and makes change feel possible. Instead of pus...

You might have an idea or message to share, but most people aren’t automatically ready to listen. They are busy, distracted, and thinking about their own priorities. For your message to land, you first need to shape their frame of mind. That means answering the four questions already running through their head: Why you? Why me? Why this? and Why now? When you address those questions upfront, you b...

Your customers are already using AI in ways you probably don’t see: asking for advice before they contact you, checking what questions to ask, recording interactions with you, and sometimes even deciding whether they need you at all. Regardless of how YOU are using AI, your customers are comparing you with what they can get instantly, cheaply, and privately. If you’re only thinking about how you’r...

As a leader, you can use AI to turn raw data into clear dashboards, spot patterns in customer feedback, and monitor performance. That’s powerful, and you should be using AI for that. But the next step – getting AI to make decisions for you – is a step too far. Use AI to inform your thinking, not to do your thinking for you. https://swiy.co/go-dashboards-not-decisions As a leader, how are you plann...

AI shows up in different ways across your organisation – some people are only using it in their personal life, others are applying it every day in their professional role, and a few teams might be experimenting with focused AI projects or even building AI into core platforms. Your key leadership challenge is understanding where people are right now, what they need and want next, and how AI can add...

You probably use generative AI tools like ChatGPT or Copilot to boost productivity, but 2026 offers new opportunities – but it comes with risks. AI agents are now live and can work autonomously behind the scenes, which opens up massive potential. It’s tempting to jump into this, but you need to do it with care. It’s not just about what AI can do – it’s about what it SHOULD do, and how much control...

You’re constantly told your team needs to “upskill” – but what does that actually mean today? In a world where AI, automation, and information overload are the norm, it’s time to rethink what skills are essential, so you strike the right balance between deep expertise and broad, transferable capabilities like collaboration, attention management, and embracing diversity. https://swiy.co/go-skills-t...

When you’re looking for solutions and planning for the future, it’s tempting to look outward – to trends, consultants, or customer data – but some of your most valuable insights are already in the room. Tap into skills, perspectives, lived experience, and wisdom of everybody, even the most junior staff. Listen, reflect, learn, share and make sense of the future together. https://swiy.co/go-interna...

Of course it’s a challenge dealing with uncertainty, but what about the certainties right in front of you? Sometimes it’s not the unknown that disrupts you, but rather the things you know are coming (like regulatory changes or major shifts in technology). The best leaders get ahead of this change by acting now rather than waiting to be disrupted. If you can see what’s coming, what are you doing ab...

As a leader, your role is to help others make sense of the world. It’s about filtering the noise, choosing what really matters, learning how to adapt to external shifts, and then sharing those insights in a meaningful and engaging ways. Your ability to create clarity and purpose shapes how you, your team, and others succeed. https://swiy.co/go-leadership-is-sense-making As we start a new year, and...