The CARING Framework

Episode 4: Relationship - Building Trust Through Psychological Safety AI is rated as a better listener than humans... but it can't reduce loneliness. Because what we need isn't perfect words—it's genuine human connection. This week we dive into Relationship, the fourth dimension of the CARING Framework. In This Episode Why psychological safety must be balanced with accountability (safety alone tan...

Ever cried in a supervisor's office (or have someone cry in your office)? Or watched someone shut down the moment you started giving feedback? That's what happens when we skip affirmation and jump straight to problems. This week we dive into Affirmation, the second dimension of the CARING Framework. In This Episode Why Self-Determination Theory says competence is essential for motivation The resea...

Week 2: Context - Design for Real Humans, Not Generic Audiences Ever pick up a book and realize it's book 3 of a series? Or get an unnecessarily complicated email? That's what happens when we forget about context. This week we dive into Context, the first dimension of the CARING Framework. In This Episode The cognitive science behind context (your brain is a tiny desk) Why people need personal rel...

Can AI help us practice being more human? In this episode I introduce the CARING Framework, a research-backed approach to using AI for more thoughtful, empathetic communication. Inspired by Brené Brown's insight that "we are bad at being deeply human right now," I break down six key dimensions: Context, Affirmation, Relationship, Inclusion, Nurture, and Growth. You'll hear a live demo comparing a...