Retail o-Tones - Retail Experts on the Mic!

Ein Snack für die Ohren zwischen den Live-Staffeln: In dieser spannenden Pre-Event-Folge des Retail o-Tones Podcasts spreche ich mit Julian Mennenöh , Head of Analytics und Vertrieb bei der REWE Group. Julian ist ein echter Vorreiter, wenn es um die Implementierung von KI-Technologien geht, und er teilt mit uns seine wertvollen Erfahrungen und Einsichten rund um Generative KI. 📌 Was dich in diese...

🇩🇪 German Episode: Digitale Transformation an der Tankstelle mit Oliver Behrens In dieser Episode spricht Oliver Behrens, Leiter Zahlungssysteme und Mobilitätstechnologien bei HEM/Tamoil , über die digitale Transformation an der Tankstelle. Erfahre exklusive Einblicke und wertvolle Beispiele direkt aus der Praxis! Digitalisierung an der Tankstelle: Warum und wie treibt HEM die Digitalisierung vora...

🇺🇸English Episode Dominik Olejko, Head of Insights & Analytics East Europe at H&M , talks about the importance of customer loyalty in the fashion industry. Dominik shares his strategies and valuable insights that you don't want to miss! 👉 Loyalty Programs: How does the fashion industry create successful loyalty programs and exciting omnichannel experiences? 👉 Personalization and AI:...

🇩🇪 German Episode: Innovation bei REWE Pick&Go mit Jana Sanktjohanser und Anja Ansen Jana Sanktjohanser und Anja Ansen von der REWE Group sprechen über das innovative Pick&Go-Projekt. Sie teilen ihre Erfahrungen und Einblicke in die Entwicklung und Implementierung von REWE Pick&Go, die du nicht verpassen darfst! 👉 Pick&Go-Projekt: Was ist REWE Pick&Go und wie funktioniert es?...

🇩🇪 German Episode: Innovation bei der Fressnapf-App mit Jessica Spang Jessica Spang, Senior Product Owner Mobile App bei Fressnapf , teilt ihre Erfahrungen und Einblicke in die innovative Fressnapf-App und die Loyalty-Strategie des Unternehmens. Jessica gibt wertvolle Einblicke, die du nicht verpassen darfst! 👉 Fressnapf-App: Wie hat Fressnapf es geschafft, 50% seines Umsatzes über die App zu gen...

🇩🇪 German Episode: Digitale Transformation bei Burger King mit Julia Barsch Julia Barsch, Head of Digital bei Burger King , gibt uns Einblicke in die digitale Transformation von Burger King Deutschland. Julia teilt exklusive Erfahrungen und wertvolle Beispiele aus der Praxis, die du nicht verpassen darfst! 👉 Digitalisierung bei Burger King: Warum und wie treibt Burger King die Digitalisierung vor...

ChatGPT 🇩🇪 German Episode: Omnichannel-Strategien in der Modewelt mit Julia "Jules" Antkowiak Julia "Jules" Antkowiak, Product Owner App bei Breuninger , spricht darüber, wie Omnichannel-Strategien die Modewelt transformieren. Jules teilt ihre Erfahrungen und gibt wertvolle Einblicke, die du nicht verpassen darfst! 👉 Omnichannel und Service-Qualität: Wie überträgt Breuninger d...

🇩🇪German Episode Kai Flad, Digital POS Manager bei Schleich , ist ein Experte darin, digitale Elemente am Point of Sale zu integrieren und aktivieren. In dieser Episode teilt Kai wertvolle Einblicke und praktische Beispiele aus der Praxis, die du nicht verpassen darfst! 👉 Sinnvolle digitale Elemente: Wie setzt Schleich digitale Elemente effektiv ein und warum ist das mehr als nur eine Flagship-Lö...

🇩🇪 German Episode Staffel 2: Here we come! 8 brandneue LIVE Videopodcasts für euch. In der heutigen Folge: Christian Moser ist ein wahres Wikipedia, wenn es um die nahtlose Customer Experience von heute und morgen geht. Denn: Sein Tagesgeschäft bei Zühlke dreht sich im Kern darum, wie man das Kundenerlebnis optimieren kann. In dieser Episode teilt Christian exklusive Insights und Beispiele, die du...

German Episode 👉 Connect with the host: LinkedIn: ⁠https://www.linkedin.com/in/alexis-tsingeni-retail/⁠ 👉 Subscribe to the Retail o-Tones newsletter: ⁠https://www.linkedin.com/newsletters/7084407928048230400/⁠ 👉 Watch all Retail o-Tones episodes on YouTube: ⁠https://www.youtube.com/@retailotones_official⁠ 🎙 Who is the voice of Retail o-Tones?  👩🏻 Alexandra („Alexis“) Tsingeni ♥️  I'm Alex...

🇩🇪 German Episode 🎙 Welcome to the IT world with Sebastian Meyer, Head of Agile Development from Rossmann. Sebastian and his team are continuously enhancing the ROSSMANN customer app and striving to create an ideal work environment that fosters intuitive job performance for the employees.  In this episode of Retail o-Tones, Sebastian & I talked about his core mission: supporting people in the...

🇩🇪 German Episode 🎙 Judith Ingenbleek works as a Senior Product Owner at Fressnapf. She is a perfect expert for #retailotones, because she connects #retailtechnology and humans. Judith and her team have been working on the MIA app af Fressnapf. With MIA, the employees in the store are empowered to get relevant information fast and easily. In this episode, we talked about how to create an employee...

🇺🇸  English Episode 🎙 Welcome to Smart Stores Sensation with Mehmet Tözge, Director Smart Store Development from Lekkerland. Mehmet and his team are on the cutting edge of retail innovation, testing the waters with Smart Automats, AI-powered Smart Boxes, Smart Fridges, Vending Machines, and self-service checkouts. Not that long ago, Mehmet stated: “ The end user will tell us”. 🛒#smartstores. In t...

🇺🇸  English Episode 🎙 Let’s unveil retail’s underworld with a Theft Expert, Adrian Beck, who is also a professor at the University of Leicester. Retail is facing many different types of crime, too many to cover them all in the stores.  In this episode of Retail o-Tones, Adrian & I focused on the recent development of theft in brick-and-mortar retail. Our spotlight is on the surge of Self-Check...

🇺🇸  English Episode 🎙 In a world where the IT infrastructure is the backbone of every retailer, there has to be someone orchestrating all inquiries. And for Wormland that someone is Christian Schreiber, who works as a Head of IT. Pressure has never been higher, tech has never been developing faster. In this episode of Retail o-Tones Christian & I talked about his start as Head of IT at Wormlan...

🎙 Denis Kolmanic works at Zühlke as an Engagement manager. He is supporting retailers in their omnichannel mission and digital transformation. Denis believes that if data is the gold of the 21st century then our employees within every company are the diamonds.  In this episode, we dived into the topic of Employee Enablement. We talk about how innovation has to start within the company. Denis is re...

🇩🇪 German episode 🎙 Maximilian Reinisch works as Area Sales Manager in Dosenbach. Did you know that Dosenbach is the “Deichmann” of Switzerland? Maximilian is a practical man. Besides his day-to-day business, he does one thing above all: #peoplebusiness.   In this episode, we talk about why and how the mobilePOS got developed. Maximilian is giving us insights of what they did to make the pilots su...

#5 Jörg Decker from Metro Digital talking about digital solutions  🎙 Jörg Decker is an innovator, creating digital solutions. He oversees product managers and business analysts within cross-functional teams, tasked with developing integrated digital solutions like customer-facing apps and salesforce software.  In this episode, Jörg walks us through the global B2B world of Metro, focusing on creati...

🎙 João Silva is the Country E-Commerce Integration Manager for IKEA. His background in brick and mortar retail has enabled him to learn and develop core skills that he now puts into a new environment: The IKEA E-Commerce world. In this episode, we talked about how IKEA creates a unique omnichannel experience and how new store formats help to identify the customers walking into the stores. As alway...

🎙 Alexander Breuckelmann is the Country Leader for Selecta Germany. He is responsible for finding the right innovations and he and his team truly made a 360° business model change in 2020, when Covid-19 hit. In this episode, we talk about how to find inspiration for innovation and how to take the staff along. We dive deeper into how trends actually influence the “smart food” business. Veggie for a...

🎙 Andy Baldauf is the Product Manager for Digital Services in Migros-Genossenschafts-Bund. He is responsible for the services of digital in-store communication and with his department they are driving Innovation and transformation for physical touch points within the Migros Group. In this episode, we talked about how a massive corporation can still work out innovations. Andy provides us with real...

🎙 Jörg Heinemann is Innovation Evangelist in OTTO. He is driving Innovation and digitalization for one of Europe’s most successful e-commerce companies. In this episode, we talked about how social commerce is way more than social media. Trends such as live shopping are disrupting and shaping the market in China and retailers are slowly adapting in Germany as well. Find out more in this episode. 👉...

Welcome to Retail o-Tones where we unite the global retail community. I'm Alexis, your host, and this is where retail movers grab the mic. Join us on an exploration of retail, diving into its technology, Usecases and how it influences staff & customers. Get the insights straight from the experts themselves. It's not about titles; it's about those driving real change in retail. So T...