Potty Talk - The Podcast for Plumbing Business Owners

Are you invoicing customers? Join Expert Richard Behney, the Million Dollar Pro, in this Potty Talk episode as he breaks down how to collect payment the same day as service delivery and lead to happier customers, fewer disputes, and an increase in 5-Star reviews. If you want to discover how others have become the leading plumbing, electric, and HVAC pros in their area, click the subscribe button t...

Say goodbye to free estimates and hello to something better! Tune in to this powerful episode of Potty Talk as Coach Richard shares why making this switch will make your business boom and customers cheer. Potty Talk #430 Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "b...

What is piece-rate pay and how does it benefit both techs and business owners? Join Coach Richard in this Potty Talk episode deep dive into the mechanics of piece-rate pay, exploring how it motivates and aligns tech performance with the financial health of the business. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for...

Ever wonder why flat-rate pricing is preferred by so many plumbing customers? Join Coach Richard and The Lovely Laura in this informative episode of Potty Talk as they break down the psychological and financial reasons behind this preference. Potty Talk #428 ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing bu...

Is the culture in your plumbing business holding you back or propelling you forward?  In this Potty Talk episode, Richard and The Lovely Laura share how to ensure your desired culture becomes second nature with your staff. Potty Talk #427 ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richa...

Ever get flustered by customer objections?  Join Richard in this informative Potty Talk episode as he shares an easy process that will turn most customer objections into approval. Potty Talk #426 ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his k...

Customer service is key for growing your plumbing business. In this episode of Potty Talk Richard explains just what service will have your customers leaving raving 5-Star reviews. Potty Talk #425 ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his...

Join Richard in this powerful episode of Potty Talk as he shares 5 tried and tested nuggets of gold to make more money with your plumbing business. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do...

Join Richard, The Million Dollar Plumber and The Lovely Laura for another insightful episode of "Potty Talk" where they share their expertise on building a plumbing business with your spouse. As seasoned entrepreneurs and industry experts, Richard and Laura understand and unveil three essential things you need to prioritize to ensure harmony and success in your business, marriage, and li...

Are you finding it challenging to establish your brand's presence on social media platforms? You're not alone. Join Richard and The Lovely Laura as they dive into the common struggles faced by plumbing businesses trying to build their brand identity online. Whether you're just starting out or a veteran, this Potty Talk episode is power-packed with actionable insights to help you unlock...

In this eye-opening Potty Talk episode, discover the surprising reasons behind the failure of plumbing businesses that you simply can't afford to overlook. Join Richard as he delves into the crucial insights and strategies to avoid common pitfalls and ensure your plumbing business thrives. Don't miss out on this essential knowledge that could make all the difference in your business's...

In this special edition of Potty Talk, Richard welcomes a fun new and informative podcast to the MDP family, hosted by plumbing business owners; for plumbing business owners looking to take their business to the next level.  Potty Talk #420 Craving a break from the daily grind? We hear you! 🌴 Escape the hustle and join us for the ultimate getaway designed to refresh your mind and ignite your lear...

Join Richard and The Lovely Laura in this episode of Potty Talk as they unlock the key to a thriving plumbing business. Craving a break from the daily grind? We hear you! 🌴 Escape the hustle and join us for the ultimate getaway designed to refresh your mind and ignite your learning. Don't miss the exclusive MDP Freedom Lifestyle Retreat, happening May 15th to 19th.  Spots are limited, so secu...

Are you starting or struggling with your plumbing business? Join Richard in this powerful Potty Talk episode as he and the Lovely Laura share 7 things you can do today that ensure plumbing business success. Potty Talk #418 Craving a break from the daily grind? We hear you! 🌴 Escape the hustle and join us for the ultimate getaway designed to refresh your mind and ignite your learning. Don't mi...

In this insightful Potty Talk episode Richard and Laura discuss and share the truth, tech, and tips to market your plumbing business. #417 ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the &quo...

Join Richard in this powerful Potty Talk episode as he and the Lovely Laura share with you some inside secrets about the plumbing business that can be the difference between your plumbing business thriving or dying. #416 ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plu...

Adaptability and Innovation are of the utmost importance to your plumbing business. Join Richard in this final episode of a 4-part special Potty Talk series entitled “Turning Pipe Dreams Into Reality” to learn how to position your plumbing business for long-term success. Potty Talk #415 ------------------------------------------------------------------------------------ Thanks for catching Potty T...

In today’s digital age, a strong online presence is vital for your plumbing business. In this third part of our Potty Talk 4-part series “Turning Pipe Dreams Into Reality” Richard will guide you through strategies to unclog the online space, connect with customers, and leverage digital platforms for your plumbing business. Potty Talk #414 -----------------------------------------------------------...

A plumbing business is only as good as its team of plumbers.  In this second part of our 4-part Potty Talk series “Turning Pipe Dreams Into Reality” we dive into strategies to tighten the bolts of your plumbing team, boost morale, and ensure your plumbing business runs smoothly. Potty Talk #413 ------------------------------------------------------------------------------------ Thanks for catching...

Join Richard in this first of a 4-part special Potty Talk series entitled “Turning Pipe Dreams Into Reality” where he shares how to best reflect on your business, strategize for the future, and ensure your pipes are aligned for success in the new year. --------------------------------------------------------------------------- Thanks for catching Potty Talk, THE show for plumbing business owners....

In this Rags To Riches episode of Potty Talk, Richard talks to Tony & Allison Walley, who share their story of how they turned their plumbing business around from barely making it to making it big. They also reveal their secrets and advice for other plumbing business owners who want to grow and thrive. ------------------------------------------------------------------------------------ Thanks...

Catch the inspiring ‘Rags To Riches’ story on Potty Talk, as plumbing business power couple Matt & Ashley Baldwin join host Richard to reveal the secrets behind their transition from struggling to prospering in their plumbing venture. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richa...

Don’t miss this Rags To Riches episode of Potty Talk where plumbing entrepreneurs Bo & Kimberly McKenzie join Richard to share how they went from just surviving to thriving with their plumbing business. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business...

Don’t miss this Rags To Riches episode of Potty Talk where plumbing entrepreneurs Matt & Sarah Delnay  join Richard to share how they went from just surviving to thriving with their plumbing business. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business f...

Join Richard and Laura in this all-new Potty Talk episode as they uncover the ultimate field management power tool with FieldPulse's in-house industry advisor Daniel Myers. Click here to book a free live demo with FieldPulse! ----------------------------------------------------------------------- Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbin...