Car Dealership Guy Podcast

Today's show features: - Eddie Palomba, Parts and Service Director at McGovern Automotive - Chris Wood, VP Client Strategy (Automotive) at LocalIQ/USA Today - Andrew Batenhorst, Body Shop Manager at Pacific BMW This episode is brought to you by: CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auct...

Online car buying was sold to dealers as a way to sell cars on the internet, but for years it delivered little more than a souped-up lead, and the idea became a dirty word across the industry. Noah Lee explains why the technology has finally caught up, with deals that start online now closing about 46% more often and bringing in about 26% more gross profit, and argues that the biggest thing still...

Today's show features: - Jason Wilkins, Dealer Principle at Joshua Tree CDJR & Victorville Mitsubishi - Charles Dortch III, Senior Vice President of Sales at CrossCheck, Inc. - Walker Strong, GM at Strong Automotive This episode is brought to you by: CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax...

Jay Healey is the Chief Marketing Officer at Healey Brothers Automotive Group, the largest dealer group in New York's Hudson Valley, with 10 stores, more than 750 employees, and a newly added Cadillac franchise. A third-generation leader of the business his grandfather started nearly 50 years ago, he works alongside his father and uncle, while his 94-year-old grandfather still reads the store numb...

Today's show features: - Kip Miles, Director of Automotive Operations at Tom Wood Group - Korey Pulluaim, Vice President at Pocket20 - Ben Stapleton, GM at McGraw Ford This episode is brought to you by: CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source s...

Today's show features: - David Thomas, Director of Content Marketing at CDK Global - Greg Johnson, General Manager at Mohawk Honda - Mark Payne, President at Total Dealer Solutions - Scott Painter, Founder and CEO at TrueCar - Joeseph Ruppel, Parts and Service Director at Meier Chevrolet Buick This episode is brought to you by: Zurich North America – Turn everyday service visits into opportunities...

Mike Gilson believes that five years from now, the car business will look back and laugh at the software dealers run on today. Groups with 50 to 100 stores often juggle dozens of different store management and customer management systems, stacked up through decades of acquisitions, and replacing any one of them, he says, is like open heart surgery. Meanwhile, 64% of car buyers now use AI tools to...

Today's show features: - Bobby Preston, President at Preston Auto Group - Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global - Mark Shivers, GM at Suburu of Orillia This episode is brought to you by: Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Give customers g...

Jim Speck walks through how he turned down a $125,000 job in Arizona for $4,000 a month plus 8% of a profit that didn't exist yet, and argues that a young operator trying the same climb in a big metro market today would get squeezed out by the public companies. Jim Speck is the Pesident of Circle Auto Group in Southern California, where he built an 11-store group alongside his late partner Hank an...

Today's show features: - James Seale, Managing Partner & General Manager at Parkway Family Auto Group - Jamie Kent, Chief Strategy Officer at Overfuel - Michael Salicco, CEO at On. Page - Michael Meisinger, CEO at Mauer Auto Group This episode is brought to you by: Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Z...

Today's show features: - CJ Wilson, Owner and GM at Porsche Fresno - Sarah Grajewski, Chief Operating Officer at PureCars - Luke Goerlitz, Service Manager at Napleton Palatine Subaru - Maureen Martin, VP Strategic Aliances at Dynatron - Damon Egan, Service Director at Sherwood Ford This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the aut...

71% of the brands a car shopper will ever consider are already in their head before they type a single search, and Jason Goldberg says that's exactly why dealers putting 90% or more of their ad budget into search and social are showing up too late. He walks through how dealers in one automaker's regions pooled their ad dollars into streaming TV and audio to buy the customer instead of the network,...

Today's show features: - Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce - Ben Sporn, CMO at VIP Automotive Group of Long Island - Zach Pucillo, Regulatory Director at KPA This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&...

Alex Perdikis walks through how his AI texted service customers about selling or trading their car and drew a 60% response rate at his Ford store, with cars bought the same day, and argues that the customers you've already sold are the best source of used car inventory you will ever find. Alex Perdikis is the Owner/CEO of Koons Motors Inc, which runs Ford, Lincoln and Mazda stores in the Washingto...

Today's show features: - Alex Keenan, Corperate Head of Market Strategy (CHoMS) at Ewing Automotive - Marc Steiner, Founder & CEO at Turn Automotive - Eric Wilmeth, VP of Operations at Waxahachie Chrysler Dodge Jeep and Ram This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidi...

Today's show features: - Dennis Gingrich, Platform / Group Executive at The Niello Company - Cody Short, CRO at The Laundry Guy - Travis Graddon, General Manager at Wilder Auto Center This episode is brought to you by: Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to s...

Joining host Matthew Haiken today is Michael Brown. Michael was running his father's Jaguar and Porsche store on Long Island when his dad sold it out from under him in 1998, a move that left him devastated and turned out to be the best thing that ever happened to him. He walks through learning the business under Roger Penske and John Staluppi, the handshake deal where he signed over his house and...

Today's show features: - Vaughn Triolo, Platform GM at Pedder Auto Group - Peter Franco, Head of P&C Acquisition, Direct Markets at Zurich U.S. - Mahima Raghav, AVP/Senior Consultant, Staff Legal, Judicial and Legislative Affairs at Zurich U.S. - Chris Kennedy, Dealer Principal at Kennedy Auto Group This episode is brought to you by: Carmax – Access thousands of cars weekly at 50+ locations nation...

Aaron Baldwin estimates that coordination between dealers, automakers, and vendors is maybe 10% effective today, and argues that a bad car buying experience doesn't start in the showroom, it starts with the very first ad a shopper sees. Aaron Baldwin is the President of Mobility Global Sales Solutions, the division that brings Automotive Mastermind, MarketScan, and Polk under one roof. He started...

Today's show features: - Andrew Reutsky, Business Student at Harvard - Eric Frehsée, President at Tamaroff Group - Spencer Webb, General Manager at Audi Salt Lake City This episode is brought to you by: Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter an...

Today's show features: - Richard Meneely, Fixed Operations Director at Norm Reeves Honda Superstore North Richland Hills - Bill Egan, Vice President of Product at automotiveMastermind - Matthew Whittenberger, Fixed Ops Director at Diehl Automotive This episode is brought to you by: Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams...

Today Guest Host Matt Haiken is joined by Bill Solko, Dealer Principal at Automotive Avenues. In 2009, Bill's accountant told him he had lost $1.2 million, and a few weeks later he drove past an empty dealership and decided to go retail. Last month Automotive Avenues sold 1,025 used cars across two New Jersey stores, and it outsells Carvana in the New York market while making around $800 a car, co...

Today's show features: - Cooper Wilburn, Sales Manager at Al Serra Autoplaza - Dan Gaughan, General Manager at AutoHub - Aaron Smith, Platform Director at Fred Beans Automotive Group This episode is brought to you by: Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real...

In this episode of the Industry Spotlight, joining host Sam D'Arc are Rick Vrablik, General Manager at Nielsen Automotive Group, and Babak Mofrad, President at AutoVision to discuss how an 11-store group that shares every used car across every rooftop sourced, appraised, and priced its way to a 400-unit record month just five months after switching appraisal tools. Rick admits he fought the shared...

Today's show features: - Jeremy Mayoral, General Manager at Arlington Acura (Rohrman Auto Group) - David Thomas, Director of Content Marketing at CDK Global - Kareem Raposo, General Manager at Kia of Port Charlotte (Morgan Auto Group) This episode is brought to you by: Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more...