You Own the Experience Podcast

On this episode of the You Own the Experience podcast, Robert Mann is joined by Travis Arnold, co-founder of Herefish, a Bullhorn-integrated, staffing-specific automation tool. As a creative marketer, design-based thinker, and part-time developer, he’s the perfect person to make the mysterious subject of staffing automation more accessible. Here Mann and Arnold discuss the common fears that surrou...

On this episode of the You Own the Experience podcast, Robert Mann is joined by Joshua Pines, co-founder of Sirenum, a Salesforce-integrated tool designed to streamline staff management. A business leader, strategist, and marketer with 20 years of tech experience, he’s as passionate as he is knowledgeable about candidate engagement and mobile accessibility. Here Mann and Pines discuss the importan...

On this episode of the You Own the Experience podcast, Robert Mann is joined by Maurice Fuller, Founder of StaffingTec, an organization that works hard to bring the brightest minds in staffing technology together through events and conferences. Unsurprisingly, this is a man whose finger is forever on the industry’s technological pulse. In some ways COVID has proven to be the accelerant that the in...

On this episode of the You Own the Experience podcast, Robert Mann gazes into the staffing crystal ball with three staffing industry marketing experts – Kelli Schutrop, Director of Sales and Marketing at Parqa, Jeff Staats, Head of Marketing for Talent Launch, and Ryan Kovach, staffing CMO at large.  At the start of this year, most staffing firms probably measured their long-term plans in yea...

On this episode of the You Own the Experience podcast, Robert Mann talks with Priscilla Torres, HR Executive at Health Choice Network and general Human Resources Swiss army knife, with a business card covered with such titles as Adjunct Professor, Board Member, and Podcast Host. HR teams and staffing firms are the siblings that don’t always get along, but who are nonetheless family.  No matte...

On this episode of the You Own the Experience podcast, Robert Mann talks with David Folwell, President at Staffing Referrals and The Growth Co., and someone Rob calls the Dos Equis man of staffing: one of the most interesting people he knows. People don’t trust companies to talk about themselves. People trust people - particularly third parties that don’t have skin in the game.  For anyone in...

In this episode of the You Own the Experience podcast, Robert Mann talks with Andrew Rodger, CEO and founder of recMate, about the workflow and data challenges that every staffing firm faces, no matter its size.    Data is the backbone of any company, and if you plan to grow -- and do so at a rapid speed -- you must have the right internal software and system automation to slingshot your...

On this episode of the You Own the Experience podcast, Robert Mann talks with Alison Daley, founder at Recruiting Innovation, about how she leveraged her experiences in staffing and user experience research to overhaul how she communicates with technical candidates.   Daley stumbled across the journey mapping tool while working in user experience research, and had a eureka moment, envisioning...

On this episode of the You Own the Experience podcast, Robert Mann talks with Matt Comber, Strategic Director at Volcanic, about how technology can transform how staffing and recruiting firms interact with their internal staff.  Rather than acting as a replacement for people — the ever-present fear when discussing automation — technology can enhance a firm’s relationship with its staff and en...

In this episode of the You Own the Experience podcast, Robert Mann talks with Pankaj Jindal about how engagement automation can supercharge your approach to staffing. Jindal is a Co-Founder at Sense, a full System of Engagement focused on improving results and productivity throughout the candidate lifecycle. Pankaj Jindal breaks down common myths about engagement automation — explaining how the ri...

On this episode of You Own the Experience, Robert Mann talks with 20+ year staffing veteran Ericka Hyson about the importance of developing an intentional approach to staffing. Hyson is president of WorkN, the mobile-first on-demand staffing platform, and former COO at Ettain Group.   Ericka Hyson discusses how, by shifting from an opportunistic to an intentional mindset, she has been able to redu...

On this episode of You Own the Experience, Robert Mann interviews Brian Cunningham on how digital transformation can make or break recruiting agencies. Cunningham highlights the vital importance of leveraging technology to enable recruiters to do what they do best: talk. Cunningham draws on his experience as the Managing Director at Allen Recruiting, a consulting agency based in Ireland that has g...

If you practice your craft, you’ll be an unbelievable recruiter. On this episode of You Own the Experience, Robert Mann interviews staffing veteran of 25 years, Andy Moss on the importance of grit in mentally fit recruiters. Andy Moss is the founder of Mforce, a manufacturing and automotive staffing firm, and 3DIQ, an automation software for staffing firms known as the “recruiter’s secret weapon.”...

On this episode of You Own the Experience, Robert Mann interviews technology expert and staffing veteran, Lauren Jones, on the importance of Mindful Implementation of technology in the staffing world. Jones is the founder of Leap Consulting Solutions, supporting staffing agencies to maintain the human-to-human connection while improving their tech stacks. Lauren Jones discusses the three pillars o...

You can't ask someone for their business until you've earned the right to ask. That's the principle that Tim "Coach" Wellmaker and his team at eHire center their business on — and it's the revenue-driving principle that Coach discusses with Robert Mann on episode 4 of You Own the Experience. He lays out how to build a community engagement model that helps you make meaningful connections, which ult...

How did Ideal Personnel get over 250 reviews on Google, averaging 4.8 stars? On this week’s episode of You Own the Experience, Robert Mann interviews cofounders Rebecca Martinez and Justin Brandt about Ideal Personnel’s 10 year anniversary and their journey towards earning all those positive reviews. Ideal Personnel built their stellar reputation in part through their use of social media to develo...

On episode 2 of You Own the Experience, Adam Conrad — founder of Great Recruiters — talked with Robert Mann on the unfortunate public perception of the recruiting industry. “I always go back to [Googling] ‘recruiters are…,’ said Conrad, "and the top results are like ‘evil,’ ‘liar,’ ‘waste of time.’ There’s not a positive result out there.” During the episode, Conrad talked about: How candidates wi...

In this introductory episode, Robert Mann discusses the overall goal of this podcast, focused on the People Experience, with EmployStream’s CEO, Gerald Hetrick. One of EmployStream’s core values is, “Own It”. Hetrick fought the most for this core value, which focuses all initiatives to help everyone involved in the hiring process. This value also promotes personal accountability, which leads to pe...

On the first episode of the You Own the Experience podcast, Robert Mann talks about the artistry of the staffing industry with Aaron Grossman, CEO and founder of TalentLaunch. Grossman discusses why being a staffing professional requires a touch of artistry, how the procedural elements of the job get in the way and how the right technology can help along with the lessons he learned from his time a...