You Own the Experience Podcast

In this episode of the podcast, Lauren and Rob bring back a past segment of the show, 'Ask Lauren' with a twist. This time Lauren also has some questions for Rob. The Dynamic Duo chats about: The role of automation Training, Development as a part of technology adoption The real purpose of Chatbots for your sales/recruiting funnel and customer success This episode is brought to you by Leap Consulti...

In this week's episode of the podcast, Rob and Lauren sit down with Will Hayes, COO of IDR. Will and the dynamic duo sit down to discuss training, tech adoption, and management's role in this process.    Lauren and Rob are highly impressed with IDR's training setup and are excited & grateful for Will's willingness to share IDR's process. The trio also spoke about: advice on how...

In this week's episode of the podcast, Lauren and Rob wax poetic on the back half of the 35 Key Insights from Bullhorn Engage Boston 2022. This set of takeaways and insights really focuses on some of the key staffing & recruiting trends of 2022. Those being: Digital Transformation including communicating the 3 Ws (When, Why & What is happening) Automation Mergers & Acquisitions This we...

In this week's episode of the podcast, Lauren and Rob sit down with the CEO of Allied Insight, Jeff Pelliccio.   Jeff is a fractional CMO for the Staffing & Recruiting industry and came to chat about how to create brand-centric competitive advantages. If that seems complex, don't worry the trio discusses what that means and tips to get started in the episode.  The trio covers: l...

In this week's episode of the podcast, Lauren and Rob sit down with Amanda Marciniak, Director of Learning and Development of SSi People.  Amanda is in the midst of a new ATS implementation after exploring the need for digital transformation with the producers at SSi People and the leadership team. The trio talks about how Amanda knew it was time for a change after answering these questions:&...

In this week's episode, Lauren and Rob share an episode from February 2021 where Rob sits down with Darren Westall, CEO, and Co-Founder of one of the duo's favorite tools, Paiger.  Darren and Rob discuss the need for both staffing CEOs and recruiters to up their marketing game.  Starting with including marketing as part of your revenue strategy team and that recruiters and sales folks ne...

In this week's podcast episode, Lauren and Rob sit down and discuss 25 out of the 35 key insights from Bullhorn Engage Boston 2022. The dynamic duo dives quickly yet deeply into key thoughts and conversations to help drive the staffing industry forward. The duo cover: digital transformation digital marketing as a core competency the talent & client experience Automation, Automation, & Auto...

In this episode of the podcast, we revisit Rob's conversation with Travis Arnold from November 2020. Rob and Travis  discuss the common fears that surround staffing automation, and offer clarity on what it is, what it does, and how it works, in order to dispel some of these reservations (using some particularly cute and accessible analogies while they do it.) With Bullhorn's new Connecte...

In this episode of the podcast, Lauren and Rob recap Bullhorn Engage Boston 2022. The dynamic duo really felt this year's conference was all about allyship, community, & connection, which is just a wordy way to say 'culture' was the overarching theme for the show. The Duo also chat about: Meeting the moment, what connected recruiting really means, and Automation Some more tips and tricks to he...

In this episode of the You Own the Experience Podcast, we are sharing a live panel discussion Rob had last year with 3 community marketing experts. Community is one of 2022's corporate buzzwords of the year so we wanted to define what it means, provide resources to learn more, & provide tips and tricks from our panel. The panel discusses: Finding your wolf pack how to sustain a community platf...

In this episode of the You Own the Experience Podcast, Rob and Lauren share their conversation with Nina Eigerman, SVP of Alliances & Business Development, aka The fairy godmother of the Bullhorn Ecosystem, from February 2022. We held off recording and publishing the episode to let the acquisition of Able of Bullhorn & the launch of Bullhorn Ventures, an investment fund to invest in techno...

In this week's podcast episode, Lauren and Rob sit down with Founder Andy Moss to discuss something new, making it easy for your customers to give you feedback which is key if you want the candidates you identified to be still interested and not working somewhere else.  Andy and the dynamic duo discuss why recruiting in real-time is the industry's future because we don't have 24 hours to wait...

On this episode of the You Own the Experience podcast, Lauren and Rob sit down to discuss what is on their minds in May 2022. The dynamic duo discusses what customers are thinking about to improve their business and empower growth.  The Duo also discuss:  Optimization and ways to help your team think about improving the candidate or customer experience Reporting and the importance of goo...

 On this episode of the You Own the Experience podcast, Lauren and Rob sit down with David Smith, co-founder & COO of Triple Crown Consulting.   Dave shares Triple Crown's journey to enable their customers and candidates to 'swipe right or left on each other. In the conversation, Dave shares a different way to organize your recruiting & sales teams and lots of gems on recrui...

On this episode of the You Own the Experience podcast, Lauren and Rob sit down with Rohan Jacob, Founder/CEO of TimeSaved to discuss the Future of Work and how candidates are really consumers and should be treated like modern consumers with most information only a search away.  The dynamic duo and Rohan also discuss how mobile platforms are part of the solution to give the 'consumer' more options...

On this episode of the You Own the Experience podcast, Lauren and Rob sit down with David Deane, SVP at Wanderly to discuss leadership & technology in the post-pandemic world. The trio discusses the experience available to candidates and agencies when they have their digital 'ducks' in a row and that digital marketing is part of the process. The terrific trio also discusses: - Digital Marketin...

On this episode of the You Own the Experience podcast, Robert Mann and Lauren B. Jones sit down with Natasha Lee, CEO of Floyd Lee Locums, a national physician staffing firm. Natasha gives Lauren and Rob a masterclass on how to win the war on internal talent for the future of work and how servant leadership works to build an incredible culture. The dynamic trio also discuss: How Floyd Lee purpose-...

On this episode of the You Own the Experience podcast, Robert Mann and Lauren B. Jones throw it back to a conversation with Matt Dichter, VP of Sales at Staffing Engine, to discuss all things recruitment acceleration. This episode was recorded in December 2021 and was scheduled to air on January 25th, but as you can imagine with the acquisition of Able, plans were altered a bit. Join Matt, Lauren,...

On this episode of the You Own the Experience podcast, Lauren and Rob recap season 3 of the podcast and learnings from Staffing Industry Analyst’s Executive Forum. This year's conference theme was “New Strategies for a New World” and basically covered everything Lauren and Rob have been talking about over the last year: digital transformation, the importance of candidate experience, and...

On this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones sit down and discuss the staffing industry in 2022, including predictions around staffing technology, from ten staffing industry leaders including: Aaron Grossman, CEO  & Founder of TalentLaunch Tony Sorensen, CO of Versique Adam Sprecher, VP of Strategy and Development of Salo Jordan Franklin, CEO of S...

On this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones are joined by Rich Smith, Vice President and Co-Founder of Atlas MedStaff, a healthcare staffing firm that specializes in the placement of travel nurses. Having set his company up as a predominantly remote operation a decade ago, and working in the healthcare space, Smith brings a unique perspective on the event...

On this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones are joined by the triumvirate of Jeff Staats (CMO at Haley Marketing), Jeff Pelliccio (Founder of Allied Insight), and Kelli Schutrop (Director of Sales and Marketing at PARQA), all of whom bring deep and broad knowledge of the developing role of technology and evolving marketing strategy in the world of staffin...

On this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones are joined by Scott Poeschl, Vice President of Partnerships at Avionte. Holding a position on the leading edge of staffing tech, Poeschl brings a unique level of insight on where the industry is headed and how it might get there. Here Mann, Jones and Poeschl discuss which aspects of Silicon Valley technologies s...

On this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones are joined by Holly Cohoon, Managing Partner at Regents Consulting Group, a company that consults on the construction of human-centered tech stacks for people-focused industries. A former staffing industry executive with 20 years of experience, Cohoon offers unique insight on the technology revolution currently...

On this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones rap about the Great Resignation and later are joined by Anastasia Valentine, President and Managing Partner of Resource 1, an Information Technology consulting firm that provides Staff Augmentation services to corporations across North America. While a tech stack expert, Valentine took this opportunity to contin...