Jackie Koch
World's Greatest Boss
Jackie Koch has been in the trenches building the teams that grow companies for over 15 years. She’s hired hundreds of people, navigated countless sticky situations, and earned an MBA along the way. From being deeply involved in the nitty-gritty of team building to now helping others navigate the waters of running a business, she wants to help you avoid the messes she’s had to help clean up. Listen in and discover insights on leadership dos and don'ts, strategies for effective hiring and team building, and essentials to keep your business in employment compliance. Through solo episodes, guest...
Author
Jackie Koch
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Podcast website
Latest episode
Sep 2, 2025
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Episodes
How To Properly Support Your Team 14.02.2023 13:45
Welcome fellow entrepreneurs, this episode is all about providing the right kind of support to your team. As a business leader, it's crucial to understand how to support your team, so they can thrive and contribute to the success of your business. We'll be discussing the importance of open and transparent communication with your team. By having honest conversations and regularly communicating with...
Building a Successful Business from Scratch with Raya Schwartz 09.02.2023 39:12
We're excited to have Raya Schwartz, a seasoned entrepreneur with a wealth of experience in building and growing a successful business, on the show today. She is the founder of Flirt Wax Bar (now known as Flirt Aesthetics), a business she started at just 23 years old. Over the past 10 years, Raya has navigated the challenges of entrepreneurship, including building a team and establishing a storefr...
Navigating the Different Paths to Becoming a Manager 07.02.2023 20:47
Today, we explore the various paths that can lead to a promotion into a managerial role. Whether you are an apprentice learning to lead a small team within a larger group, a successor stepping into the role left vacant by a departing manager, a replacement bringing in outside experience to lead an existing team, or a pioneer building a brand new team from the ground up, becoming a boss can be a ch...
How to Fire Somebody (The Right Way) with Karly Wannos 02.02.2023 37:58
Is there somebody in your business that you just have to get rid of, but you don't know how to go about doing that the right way, or maybe you don't know if it's the right time to let them go? Today Karly will be joining us to specifically talk about how to properly terminate somebody from your business and more specifically the details that go into that process. Karly Wannos is a Florida employme...
What is Human Resources (HR) Anyways? 31.01.2023 10:47
Do you pretend to know what "HR" is when you actually don't? I see this with a lot of business owners. They're wearing multiple hats for the company, excelling at them all, but when it comes to human resources, they give me that blank stare of "I'm not exactly sure what I'm supposed to be doing." You aren't alone! In this episode, I define HR for you (and yes, it's more than just compliance, benef...
3 Focus Areas Every Entrepreneur Should Consider When Building a Team 26.01.2023 11:35
At the end of the day, a boss’s job is to guide a team to achieve results, right? So what should every manager, entrepreneur and business leader be focused on to help their business scale? In this episode, I provide three focuses that I believe you should have on your mind when you are building a team. If given the right attention, these three things will help you build trusting relationships with...
You Need To Fire an Employee… Now What? 24.01.2023 22:59
There are some things that every employer despises, and terminating someone is at the top of the list. We've all felt the fear of having to terminate someone; neither the act nor the person being fired feels good. Jackie addresses how to fire someone and what measures you should take before and after letting someone go from your team. If you have been, or will be, in this situation, it can be diff...
Goal Setting to Help Your Team Succeed with Kate Erickson 19.01.2023 33:30
We all have career goals that we wish to attain. However, having too many aspirations might be detrimental to accomplishing them. In today's episode, Jackie is joined by Kate Erickson to discuss how to create your goals in a way that allows you to reach them, as well as what measures you should adopt in your business team to help them achieve their goals. If you have large ambitions you want to at...
Implement These 3 Rituals to Help Your Remote Team Work Better 17.01.2023 23:43
Many people expect HR professionals to know the perfect way to approach remote work but we're really figuring this whole thing out right alongside you. I can't say I've perfected it but I have done a lot of reading and research on the matter. So how do we do this best? I'm going to be sharing some of my favorite tools, exercises, and rituals for remote work! First and foremost, it's okay to give y...
Choosing a Co-Founder - Advice from Chris Harder 12.01.2023 35:54
Today’s episode will be a very special one, as I will be joined by a dear friend and huge inspiration for me, Chris Harder. I've known Chris for fifteen years, and during that period, he has accomplished so much. Up until the recession, Chris worked for the largest bank in the world at the time. After leaving the banking industry, Chris looked to his wife, Lori, to be his business partne...
Employee Retention - Five Tips to Retain Top Employees 10.01.2023 29:45
Employees are the backbone of every business, so what would you do if your best performer gives you two weeks' notice? Don't worry, Jackie has your back! In today's episode, Jackie shares five strategies for retaining excellent employees even when they have other job offers. As leaders, we must connect with our workers so that they can be a part of a work culture that they like. Don't be the boss...
Five Day Work Week - Is it a Fit for Your Business? 05.01.2023 19:16
How many days is your work week? The typical work week for most people tends to be five days, Monday through Friday, but is that the right work week for you? Up until 1926, when Henry Ford implemented the five-day, 40-hour work week, people in factories were averaging 100-hour weeks! Now of course I don't think 100-hour work weeks are right for anybody, but sticking to the typical five-day work we...
Human Resources Tools to Help You Successfully Run Your Business 03.01.2023 17:06
Are you looking for practical steps you can take to see a change in your human resources process? Tune into this episode to hear some of my favorite tools for running your business, taking care of your team, and helping you with all of the different HR tasks every entrepreneur is responsible for like payroll, benefits, team communication, and accountability. Softwares that I think every business s...
Legal Implications of Becoming a Boss with Ashley Herd 29.12.2022 27:22
My friend and HR colleague, Ashley Herd, is back on the show! Ashley is the founder of Manager Method, which provides the tools to help managers and employees work better together. She has over a decade of experience in employment law, providing services to companies in litigation and advice to companies to help them avoid lawsuits. Today we're diving into the legal implications that come with bei...
Salary Transparency - What is it? How does it affect your business? 27.12.2022 15:06
Pay transparency is making headlines recently and is becoming a requirement in many states and localities. It can be hard to understand what this means for your business. And despite what many think, it's more than just posting salary ranges on job postings. It really means that companies are transparent about the compensation they provide for their current and future employees. Even if you aren't...
Developing a Leadership Mindset with Zach Arend 22.12.2022 35:44
Zach Arend is on the show with me today! He's a former 2x saddle bronc riding champion, devoted husband, dad to three girls, and a resonance coach for established and successful creative artists, makers, and “right-brained” business owners. He helps his clients slow down, trust their own process, and get what they need to be the best that they can be. If you're a successful business owner or entre...
Paid Time Off (PTO) - Deciding Between Unlimited vs Earned 20.12.2022 20:14
Paid time off; also known as PTO, sick leave, or vacation days. It's time off that employees can take while still receiving their regular wages. There are a lot of ways you can structure PTO and it really depends on the size of your business and the industry you're in. At the time of this episode, there are no federal requirements for paid time off but there are many different state and local requ...
Delegation - How To Best Manage Your Team with Cyd Rechtin 15.12.2022 42:58
Cyd is an expert on how to effectively lead a digital-based team by setting up the proper systems. Hear us geek out about how to utilize asynchronous communication, delegation skills, and project management platforms like Asana. Cyd Rechtin is a former chemical and advanced analytics engineer who felt her creativity being pushed to the side in corporate America. She left her "big wig" job to start...
Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant 13.12.2022 36:12
I'm so impressed by the business today's guest has built and how long she's sustained this entrepreneurial journey. In this episode, Sharon Bondurant shares her leadership journey, provides a wealth of knowledge on recruiting and interviewing, and gives us an inside look at the process she's used to ensuring she finds the best candidates. Sharon Bondurant is the multi-award-winning owner of Arizon...
Benefit Open Enrollment - What the Heck is it? 08.12.2022 23:01
It's that time of year! Open enrollment for insurance and benefits is in progress or coming up soon for many people. I'm going to be sharing some need-to-know info and some of the options I'm considering for myself this year. Benefit renewal happens when you or your HR representative contacts your benefits broker to get updated plan and rate information. This only applies to medical and health ins...
Employee Appreciation - How to Acknowledge Your Team 06.12.2022 27:11
We often think that competitive pay and benefits are enough to keep our team members happy, but these things alone will not provide the engaged workforce you are looking for. Employees want to feel fulfilled and to be a part of a team. One way to create a more meaningful workplace is to show appreciation and recognition. To help you do this in ways that are impactful for your team, I am going over...
How to Lead Your Team During The Holiday Season 01.12.2022 18:31
You're the boss of your company and it's the holiday season. You may not personally care about the holidays, but you know that some of your employees do. Of course, you want to make sure that they have a good holiday season, so you've been thinking about how to best lead your team during this time. How do you navigate this situation as the person in charge? In this episode, you will learn the foll...
New Hire Check In Process - The Benefits of a 30, 60, and 90 Day Review 29.11.2022 29:22
It is crucial to have an onboarding structure in place to help your new hires become effective quickly. This simple and easy-to-implement review process I have to share with you will help you put a formalized process in place that will benefit you and your new hires. It will encourage your new hires to take ownership of their development while helping you understand if they are feeling engaged at...
How to Outsource & Build a Team Internationally with Jasmine Jonte 24.11.2022 29:41
Jackie is joined by one of her course collaborators, Jasmine Jonte, to discuss outsourcing, the best way to begin creating an international team. They'll also discuss their individual experiences with outsourcing, their initial approach to outsourcing, and changes they would make next time around when working to create an international team through outsourcing. If this is an avenue that you are co...
Implementing the Enneagram into Your Culture with Tracy O'Malley 22.11.2022 50:18
Tracy O'Malley has experienced it all. Divorce, recession, loss of her business, loss of her father. This perfect storm led her to ask "What am I doing with my life?" Out of her chaos, she found the enneagram. Hear how Tracy has used the enneagram test to fight addiction, better herself personally, and reconnect with her children. She is now training executives and entrepreneurs on how to use the...
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