Jackie Koch
World's Greatest Boss
Jackie Koch has been in the trenches building the teams that grow companies for over 15 years. She’s hired hundreds of people, navigated countless sticky situations, and earned an MBA along the way. From being deeply involved in the nitty-gritty of team building to now helping others navigate the waters of running a business, she wants to help you avoid the messes she’s had to help clean up. Listen in and discover insights on leadership dos and don'ts, strategies for effective hiring and team building, and essentials to keep your business in employment compliance. Through solo episodes, guest...
Author
Jackie Koch
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Podcast website
Latest episode
Sep 2, 2025
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Episodes
188. Effective Time and Team Management for Service Based Businesses with Jordan Schanda King 20.08.2024 36:07
I'm excited to bring you an inspiring conversation with Jordan Schanda King, a master of team operations. Jordan’s journey from a solo entrepreneur to building a successful team is nothing short of remarkable. She opens up about the six core areas crucial for business success, emphasizing the vital role of the business owner in driving growth and efficiency. We dive deep into the importance of sys...
187. Underperforming Team Members? Don't Fire Them Without This Documentation 13.08.2024 20:46
This week, we're tackling a crucial topic: required documents when you have employees. It might sound dry, but trust me, this is the stuff that can save your business from a world of headaches! I'll be sharing the best practices for creating and maintaining employment documents, so you can stay compliant and protect your company. We'll also dive into the art of crafting an employee handbook that's...
186. When to Hire a Sales Team and How to Keep Them Motivated with Scott Leese 06.08.2024 33:40
Ever wondered when the perfect time to hire a sales role is? Scott Leese has got you covered with invaluable advice that could be the turning point for your business. As a business owner, mastering the art of sales is crucial, and Scott explains why learning sales should be at the top of your priority list. We uncover the must-have qualities of a stellar salesperson and dive into the complexities...
185. How to Manage and Document Performance Issues 30.07.2024 16:03
Today we're tackling a topic every leader faces at some point: performance issues. I'll start by sharing a real-life example of a leadership dilemma that's all too common, setting the stage for our deep dive. Together, we'll unpack the key questions you need to address performance concerns head-on. I'll also share my go-to methods for documenting performance conversations—simple, effective, and es...
184. If You Aren't Supporting Your Team's Financial Wellness, You Should Be with Mel Abraham 23.07.2024 35:01
In this episode, we dive deep into the importance of financial wellbeing, featuring insights from our special guest, Mel Abraham. Mel is not just a financial expert; he’s an accomplished entrepreneur with a rich journey transitioning from the corporate world to building his own empire. We explore his transformative leadership lessons and Mel shares actionable strategies on how to support financial...
183. Mapping Out the Perfect Interview Process for Hiring Success 16.07.2024 25:34
If you’re tired of bad hires and chaotic recruitment processes, this episode is for you! We're diving into the world of structured hiring. We're kicking things off by addressing those bad hiring habits we all need to ditch. Then, I'll walk you through creating a structured hiring process that brings consistency and fairness to your team. We’ll chat about how to craft an intentional interview proce...
182. How to Build Effective People Processes in Any Business with Kristina Bartold 09.07.2024 31:57
Kristina Bartold joins us today to reveal the secrets behind building robust people processes in small businesses, stressing the crucial role of clear communication and continuous self-reflection in effective leadership. We explore the intricacies of managing team dynamics and setting realistic expectations, especially in today’s landscape of remote work and diverse hiring challenges! Kristina als...
181. Don't Make This Common Mistake When Hiring New Team Members 02.07.2024 19:49
Waiting to talk to more candidates might be a huge mistake. Today, we're covering the essential topics in hiring. Together, we'll explore how a hiring rubric can streamline your decision-making and ensure that your interviews are smoother and more effective. I'll share my secrets on using the rubric in interviews to keep things fair and consistent! But that's not all, we'll also tackle other hirin...
180. Remove Obstacles to Grow Your Business with Kareen Zahr Walsh 25.06.2024 35:19
Today, we delve into common blind spots that entrepreneurs face during rapid growth and change, emphasizing the need to pause and reset to maintain alignment with the business's vision. Scaling businesses through vision, leadership, and operations is an area where Kareen excels. We share insights on asking for what you want in business, facilitating vision work, and blending personal development w...
179. How to Build a Strong Company DNA to Attract the Right Candidates and Repel the Wrong Ones 18.06.2024 20:46
Establishing your company culture is a non-negotiable for success. Today I define what makes up your company’s DNA and break down the key components to consider. You'll get the inside scoop on how to craft a mission statement that truly speaks to your team and why setting clear goals and priorities is a game-changer. We also cover the crucial step of establishing core values that guide your team's...
178. How to Select Candidates Who Will Contribute Positively and Effectively to Your Business with Jonathan Porter-Whistman 11.06.2024 42:02
In this episode of World’s Greatest Boss, we dive deep into the world of hiring with an entrepreneurial powerhouse, Jonathan Porter-Whistman. Jonathan shares his key hiring insights and strategies that have paved his way to success. We explore the critical importance of employer branding and how it can transform your business from the ground up. Jonathan reveals the secrets to building successful...
177. What You Need to Know About Updated U.S. Labor Laws 04.06.2024 24:49
Get ready to unpack the critical updates to labor laws for U.S. businesses! I'll provide essential compliance strategies to ensure your business stays on top of these changes. I'll simplify the complex world of employee payments, distinguishing between salary and hourly bases, and we'll explore the nuances of navigating overtime and minimum wage laws effectively. You'll learn the ins and outs of c...
176. How to Define Core Values for the Culture You Crave with Ashley Alderson 28.05.2024 34:48
Dive into team building and leadership with entrepreneur turned CEO, Ashley Alderson. Join us as Ashley shares invaluable insights on cultivating the dream team and company culture that you've always envisioned. You'll learn how to empower and train your team for success, all while creating a unique and vibrant company culture. Throughout the episode, we delve into essential tools for communicatio...
175. Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal Issues 21.05.2024 26:04
I’m diving into a crucial topic that will help keep you out of legal trouble: the misclassification of workers who should be employees as contractors. I'll share a fascinating case study on the gig economy and legal battles, where companies like Uber and Lyft have faced complex challenges and regulations. Understanding the key differences between employees and contractors is vital for every busine...
174. Simplifying and Automating Compliance with Alex Kehayias 14.05.2024 30:13
I'm thrilled to welcome Alex Kehayias, founder of Mosey. Join us as we dive into his entrepreneurial journey and the fascinating impact of Mosey on automating compliance. We'll explore how Alex's experiences have shaped the mission and mechanics of Mosey, with a focus on simplifying and automating compliance for businesses worldwide. Discover the importance of effective people management in entrep...
173. Navigating Bonus Plans and Profit-Sharing Strategies 07.05.2024 18:47
Have you ever wanted to implement bonus structures and profit-sharing plans? Or maybe you have a structure in place but it isn't quite going as planned. We're going to cover all of the options in this episode! I kick off by exploring salary-based bonus structures, sharing how they provide a reliable incentive for employees. Then, I dive into performance-based structures, uncovering how they help e...
172. Cultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein 30.04.2024 34:29
Shannon is back to discuss the importance and impact of intentionally creating a positive culture in small businesses! Businesses of any size can benefit from establishing strong core values and a culture of growth and learning. Shannon Weinstein, a CPA turned entrepreneur, shares her journey from corporate to creating a unique accounting firm that breaks stereotypes and fosters a culture where co...
171. Do You Need Worker's Comp Insurance? 23.04.2024 14:39
Spoiler alert: the answer is probably yes! Take a deep dive with me into the critical yet often overlooked requirement of Worker's Compensation Insurance for small business owners. Drawing from my firsthand experience, I underscore the severe financial risks and legal trouble you could face without this insurance. Even if you have a remote workforce or you're the only employee in your business, th...
170. How to Motivate Your Team and Build Culture with Cory Charles 16.04.2024 35:32
Dive in with Cory Charles as we discuss the art of building, motivating, and maintaining successful teams. As business owners and leaders, the challenge often lies not only in hiring the right individuals but also in inspiring and motivating them consistently . Cory, a renowned speaker, and trainer, shares invaluable insights on creating a cohesive team culture, understanding individual motivation...
169. Maximize Team Performance with This Simple Tool 09.04.2024 20:35
Tailoring your leadership approach to your team members can transform your team beyond recognition! In this episode, I share the dynamic Skill vs. Will Matrix and how it can be utilized to support your team as they change and your business evolves. Join me as we uncover the intricacies of understanding the four quadrants of this matrix and how it can revolutionize your leadership style. We'll disc...
168. How to Build an Advisory Board Without Giving Away Half Your Business with Debra Boggs 02.04.2024 25:29
In today's episode, we are studying the invaluable role of strategic advisors for entrepreneurs, with the advice of a seasoned expert, Debra Boggs. Debra's here to help us unlock the power and impact of strategic advisors in business, as she sheds light on the intricate world of board members. Throughout the conversation, we uncover the secrets to structuring meaningful relationships, offering pra...
167. Should You Be Friends with Your Employees? 26.03.2024 13:09
Get ready to tackle the fine line between boss and friend as I address the delicate balance between the two! I share insights on navigating the line between leadership and friendship, especially in scenarios like networking events. I'll delve into the motivations behind leaders wanting to befriend employees and emphasize how to maintain professionalism while fostering positive relationships. Throu...
166. Mindset Mastery with Laura Conley 19.03.2024 39:10
Transform your mindset and you'll transform your world! Listen up as I sit down with Laura Conley to uncover the secrets of scaling businesses with the power of personal work. Together, we explore how our mindset influences our ability to achieve both business and personal goals. We discuss the impact of limiting beliefs on business success and share practical strategies for overcoming them. Plus,...
165. Navigating Team Turmoil: Strategies for Effective Conflict Management 12.03.2024 15:48
Work problem? Don't stress! I've got you covered as this episode is all about the intricacies of leading and managing conflicts within teams through effective communication. One of the key aspects we'll explore is the importance of identifying and addressing conflicts within a team. Whether it's a work-related issue or a relationship dynamic causing tension, it's crucial to diagnose the type of co...
164. Podcasting Power Moves with Kelly Mosser 05.03.2024 30:04
If you're ready to hear all things podcasting, you're in luck! Today, I'm thrilled to have the amazing Kelly Mosser, host of top-rated podcast, The Aligned Success Show, joining me for a jam-packed discussion as she shares her journey from the corporate world to becoming a successful small business supporter and host. We'll talk all things podcasting including audience engagement, strategies for s...
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