World Class Real Estate

Today’s guest brings with him a unique story of market disruption, digital transformation, client first ethic all combined with some good old fashioned estate agency practice. He’s taken two businesses from ideas to being acquired by private equity and a PLC and now works with another great, long standing agency group to drive their growth.

Now is the time to take action if you are a house seller who is looking to move this year. Sam and Mark discuss how agents can create urgency by using the time of year and what discipline looks like if you want to be a good, great or World Class Agent.

In life and agency small changes to lifestyle and habits can make a big difference and help you towards achieving your goals. Sam and Mark discuss a few ideas of small changes that you can implement immediately at no cost that will help you generate additional momentum towards the end of the year and beyond.

Sam and Mark discuss the latest Rightmove House Price Index and how agents can take National news and make it relevant and entertaining to their local market. Also faced with a listener question this episode provides advice about marketing content, pricing and team motivation.

Mark rejoins Sam this week as we discuss how we can build more trust for us as individuals and for our industry as a whole and how surrounding yourself with people better than you in sport/work/life can lead to the improvement you are looking for.

Simon's back for part two of his secondment away from the 'Opening the Gates' podcast. He talks through the first 5 months of his business and how momentum has played a huge part in his 'overnight' success.

Simon Gates returns to co-host the show while Mark is on a family holiday. Simon and Sam sum up the recent Ashes series and how test cricket draws parallels to world class real estate; and Simon shares two very different experiences friends of his have had both buying and selling recently. It's always a good chat when Simon stops by and this episode is no different.

Today’s guest has been an estate agent for the past 22 years and ranked as the best in the country for the last two. She credits her success to her having a property obsession and today we’re going to find out what that really means.

Today’s guest is one of Australia’s most high profile and successful real estate agents. He has ranked as the #1 agent in the McGrath group for a decade and shows no signs of slowing down. He credits a positive mindset, hard work and understanding and leveraging the law of attraction as the reason for his consistent results. He’s recognised by real estate agents all over the world as a thought lea...

What have we learnt since we started recording the podcast that has helped us improve our performance in business and in life? Sometimes done beats perfect, just listen back to our first ever episode if you need proof of this, amongst other key learnings. Thank you for listening and here's to the next 200!

As Australia stoop to a new low to disgrace the world of cricket Mark and Sam discuss how you can having a listening presentation instead of a listing presentation and how this could help you learn more about your clients than any of your competitors. Revisiting existing stock to review both current marketing and your own individual performance is also discussed at length to help you have courageo...

Today’s guest is well known amongst industry circles and his agency is well known across their local market too. He’s coming up to 20 years in estate agency and nearly 14 of them as a business owner. He’s part of a breed of modern agents that embrace collaboration and technology in combination with old school, proven estate agency.  Not just for winning new business, but in where it matters, getti...

Today’s guest is a highly experienced estate agency and business leader, with more than 30 years in the industry. He has a particularly strong entrepreneurial background ably supported by a flair for organisation and structure. He’s grown and lead teams in all aspects of agency; as a business owner, Franchise Director and MD for a large corporate - all of which has lead him to his current role as...

Losing out on potential instructions is part and parcel of the game, if you want to win you have to be prepared to lose. This is the conversation that Sam and Mark have today when discussing how to deal with rejection when trying to encourage sellers to change agents. Going forward to basics is another topic of conversation with Sam delivering a checklist of basic actions agents can take that will...

Sam and Mark go deeper on takeaways from AREC 2023 with a discussion around asking for referrals and how a one word response said in the right way can lead to more business that costs nothing. The tiny, narrow boring track that is walked by some of the best agents in the world is discussed along with how you can run the plays that work.

Sam spent the weekend at AREC (the Australian Real Estate Conference) and takes 20 minutes to walk through some of the points that stuck with him most. Hear what Reece Witherspoon, Rich Roll, Ryan Serhant and some of Australia's best agents had to say.

Today’s guest needs no introduction, but he’s getting one anyway. Here are just a few words used to describe him by his peers: Coach, Mentor, Legend, Gentleman, Inspiration, Boss, Father figure, friend. In fact, he is held in such high regard that we’ve even moved the time of this recording just for him. You do that when you get access to more than 25 years of world class estate agency knowledge a...

Following on from the episode a couple of weeks ago around creating urgency today Sam and Mark discuss how you can take your clients on a journey with you and demonstrate how you will create urgency and demand for their home. Todays episode includes a number of ways to answer the question why are you different, simply by demonstrating rather than having a pre planned script, if you can 'show y...

Today Sam and Mark discuss two very different examples of customer experience, what as agents we can learn from them and how they leave the customer feeling. It is important to make a difference to people in their moment, not 12 months later as Sam will explain.

We still get feedback from listeners that today’s guests' first appearance on the show is one of our best ever conversations. We’ve been fortunate enough to get to know him more and more since then and we’re grateful he’s taken the time today to sit down and share more of his passion, his experience, and his thoughts on the industry and the market today. He’s self described as ‘real estate obs...

We love it when fellow listeners put forward potential guests to come on the show and today's guest name has been mentioned more than once. He’s been described as driven, committed and honest and with adjectives like that we simply had to sit down with him. After cutting his teeth in the competitive central London lettings market, he started his own business in 2016. Since opening he has establish...

Todays episode details how you can use urgency to stand out against your competitors and as the A-Z of the characteristics of a World Class Agent continues; one of the most important characteristics for not just agency, but life is discussed by Sam & Mark.

Returning after Easter the market is feeling more positive, we get an update on Marks tough conversation with his client and list K-O of the characteristics a World Class Agent has.

Today Sam and Mark talk silver bullets, what is your reputation and continue discussing the A-Z of the characteristics of a world class estate agent.

A is for...... Today kicks of a series of conversations between Sam and Mark about the characteristics that are a common theme in our guests over the last 3.5 years, is there 26 of more characteristics that agents can judge themselves on as they strive to go from good to world class?