Working Smarter Café Podcast

Geofencing may involve "fences", but it doesn't have to be limiting when you know how to use it. Senior Product Manager, Jaclyn Aiken, joins us today to discuss how UKG Pro WFM customers can apply and adapt geofencing to meet their unique workplace needs. Whether your employees clock into a grocery store or a warehouse, geofencing helps increase accountability and offers useful anal...

Today Sarah Marks, Customer Lifecycle Marketing Intern, joins us for a special edition of the Working Smarter Café. National Payroll week runs September 1-5 in the U.S. this year, and we're excited to take the time to highlight some of payroll professionals who make the UKG Insiders and this industry so special. Read more about National Payroll Week and the future of payroll here . Thanks for...

Check inside the UKG Wallet™ this week with Elizabeth Greene, our Lead Strategic Alliance Manager and resident UKG Wallet expert. This episode of The Working Smarter Cafe Pod discusses Earned Wage Access and the Pay Card Program, two programs that are easy for your employees to use, and even easier for you to implement. Check out more info on UKG Wallet and testimonies from customers here: Intro t...

UKG Huddles are back for 2025! Learn how to take your UKG solution knowledge to the next level by connecting with your peers and UKG product experts. Whether you work with UKG Pro®, UKG Pro Workforce Management™, or UKG Ready®, the Huddles are one-day complimentary events that will leave you motivated, educated, and entertained.  UKG Huddle: Upcoming Events (Click to pre-register) Dallas, TX: Tues...

In this episode, we're excited to share the new UKG Community search experience. AI-generated answers now appear at the top when you search the Community, summarizing your results and making the information you need easier than ever to find. After listening to the episode, you can find further information on the AI-generated Answers feature on the Search the Community page.

Have you checked out the new UKG Pro mobile app? We're excited to introduce this new mobile experience, combining multiple products under one app. In this episode, we'll share how admins and their employees can easily transition to the new app at any time. For more details on which product users will benefit from switching to the UKG Pro app, check out our helpful video presentation in t...

For today's Two-Minute Tuesday Tip, Customer Marketing Program Manager, Amanda Boyle, takes a moment to talk about our UKG Ready Marketplace feature add on: EmpInfo. Shemika Jackson, Senior Director of Total Rewards at the Tampa YMCA, drops in to speak on the benefits of implementing and utilizing EmpInfo in her own organization. Like what you're hearing? Subscribe to the podcast to catc...

Election Day is coming up soon in the United States, however, not all States categorize November 5th in the same way. In this episode, you'll discover how to update your calendar to include an additional holiday, and how to best support your employees as a company on that day. There are plenty of resources in the UKG Community on how to add holidays into your solution, but here's a few l...

In today’s episode, we are teamed up with Amanda Boyle, guest host of The Experience Expert, and special guest Brad Nycz to talk about Employee Retention. Tune in to learn about what's motivating employees to stay in or leave a role, and what companies are doing about it. Spoiler alert: it's all about flexibility. Like what you're hearing? Subscribe to the podcast to catch our next...

Internal job transfers start simple — the employee is already in your UKG Pro solution after all; how hard could it be? However, working multiple jobs, transferring from one company to another, and other complications can come into play and complicate the process. In this episode, we make sure that transferring roles within a company stays simple. After listening, follow the links below for furthe...

The Two-Minute Tuesday Tip series shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, we're introducing the Solution Snapshot newsletter. This monthly newsletter contains information for UKG Ready, UKG Pro, and UKG Pro Workforce Management, meaning there's something for everyone. For further information on the Solutio...

On this episode, we’ll introduce you to a new Program Series that will help all of our Payroll Admins prepare for Year End. Today we're joined by Lailaa Turner from the Customer Marketing team. She's excited to share about the Payroll Mid-Year blog series, and you can find the first of the three installments on the Working Smarter Cafe blog here:  Payroll Prep: Beyond the Halfway Mark –...

It’s hard to believe our UKG Community opened its doors over a year ago already! We know there are many different paths to take, groups to join, and people to meet, so we’re sharing seven steps for success with you that will help you navigate more quickly and get the most out of your experience in our neighborhood.    For full details on all the tips we talk about today, visit our companion blog a...

The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn about the latest compliance changes throughout the U.S. and Canada. For the full details on the compliance updates we talk about today, visit our companion blog over at the Working Smarter Cafe, Beach Reads for Compliance: June’s Co...

The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite caf é beverage. In this episode, you'll learn about the latest compliance changes throughout the U.S. and Canada. For the full details on the compliance updates we talk about today, visit our companion blog over at the Working Smarter Cafe,  Heatwaves and Regulations: May&apos...

In this episode, we're joined by Ray McLane and Ilias Terki-Hassaine from the UKG Specialty Product Support team to cover the ins and outs of the new Tax Setup (Company) business rule for UKG Pro Payment Services customers to add and update U.S. state and local tax codes with ease. We review: The benefits of using the new business rule The types of tax codes compatible with the new functional...

Did you know that UKG Ready is an international product? In this episode, we are joined by Chris Kiklas, Vice President of Product Management for UKG Ready, to discuss the new Multi-Currency functionality and how it is helping make strides in the international space. We’ll also discuss many of the ways the UKG Ready functionality comes together in the overall international strategy.

Created as a neighborhood with you and your products in mind, the new UKG Community™  offers you a place to interact with your peers, find answers to your most pressing questions, sign up for training and webinars, and a lot more. But, who better to tell you the benefits of the Community than customers like you! In this episode, we're joined by 3 customers who share the features you won'...

In today’s episode, we are delighted to have two special guests, Malini Rao, Senior Director of User Experience Research, and Chris Beebe, a Manager of Product Management for UKG Ready, join us today. Tune in to learn about: What attention economy is How attention economy influenced the recent changes in UKG Ready The upcoming changes and what you can expect moving forward For additional customer...

The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite caf é beverage. In this episode, you'll learn why the UKG Ready Mobile app is a must-have when optimizing your company's HR and workforce management process. For full details about the UKG Ready Mobile app, visit our resource page on the Community. Find additional custome...

In this episode, we're joined by Colleen Rynne and Vanessa Alexander from the UKG Regulatory and Tax Research Team to cover: The ins and outs of paid family and medical leave legislation What has led to the trend of paid family & medical legislation from coast to coast The various types of leave plans and exceptions How UKG products help you support these plans And a lot more! For more in...

The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite caf é beverage. In this episode, you learn about a not-so-hidden gem, the HR and Payroll Resource Library – your one-stop resource for up-to-date state and federal legislation summaries, and compliance trend information – located on the new UKG Community™  home page . Find addition...

The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about the Employee Location Allocation for Hybrid Work feature, a return-to-office lifesaver for UKG Pro administrators that need to split earnings across locations for tax calculations. For full details on this feature, check out the Emplo...

The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in under two minutes — less time than it takes to brew your coffee or tea. In this episode, you learn how one customer uses UKG Ready Learning.  UKG Ready Learning Product Tour UKG Ready Learning Product Profile Find additional customer content to help you work smarter on the Working Smarter Cafe Blog .

In today’s episode, we are teamed up with Kristen Hug, host of The Experience Expert, and special guest Brad Nycz to talk about performance management. Tune in to learn about: Common myths and roadblocks Succession planning Connecting all human capital processes The impact of data on the process Find additional customer content to help you work smarter on the Working Smarter Cafe Blog .