Working Humans

For teams who hear the words “urgent” and “crisis” too often, the word begins to lose its meaning and eventually, starts to get tuned out. If everything is urgent and all things need to happen “yesterday”, then something further up the chain is going wrong. Five ways to manage urgency and lower the temperature. READ the article: https://www.postcovidhandbook.com/read/2023/urgency   WATCH the video...

Often, our top-level leaders live in another world; they work at the same company with the same goals, vision and share the same elevators, but are invisible to the community working for them. How can leaders increase their presence, visibility, and interaction with the people making the company run, and still meet the needs of other stakeholders, clients, partners and board members? Six easy ways...

OpenAI’s GPT Builder allows premium users to build their own version of the foundational model that provide specific information based on the instructions, data and reference material you provide. These babies are multimodal, easy to build and wildly popular with the experts among us. What they are, why you might want one, and how to get started. READ the article: https://www.postcovidhandbook.com...

If you’re working at a company, AI will likely transform your role, rather than eliminate it. But if you’re a freelancer who takes on certain creative tasks for organizations, your Human skills may soon be redundant. How to tell if your role is at risk and how to re-invent yourself to fit into an AI-Powered environment. READ THE FULL ARTICLE: https://www.postcovidhandbook.com/read/2023/freelancer-...

Whether by layoff, reorg or attrition, many businesses underestimate the true cost of losing talent, which goes beyond the obvious visible, “hard” expenses of payouts, fees, recruiting and training new employees. The “soft”, unseen costs are dips in productivity, customer service, morale and the depreciation of culture. Move to a more efficient model of re-use, re-purpose and re-skill. READ the ar...

We suffer from a use-once-and-throw-away mindset. This goes for both plastics and people. Companies exhale and inhale staff on an annual cycle, but nothing ever truly disappears. The plastic particles from a single-use bottle come back into our drinking water, our soil and our air, and the discarded employee will soon be working for your supplier, your client or… your competition. Learn how to reu...

As our world becomes ever more complicated and process-oriented, we find lives becoming very small – our digital spaces, the constant distractions and the noise of our media landscape. We need big stories of adventure, heroes and villains, guides and demons. Insurmountable obstacles. Undying love, loyalty and determination. This speaks to our Human core, and we can use the tools of the Epic to del...

Coaching increases our job satisfaction and productivity, improves our efficiency, soft skills and makes us better leaders. With more employees demanding professional development, organizations are introducing in-house coaching teams, which are more affordable, sustainable and rewarding. What an in-house coaching team needs and five steps for setting it up. READ THE ARTICLE: https://www.postcovidh...

We all have one. The brash, high-performer with the big mouth. A fountain of radical ideas, constantly pushing back against the status quo. He bends the rules, ignores advice and does things his own way. Emotional, intense and stubborn, he takes your time and upsets others. You secretly wish he would just quit. But Creative Rebels bring something special to the workplace and are a fountain of ener...

For many multinationals, internal communication is split between the office workers and those on the factory floor. Plant and field workers have some of the hardest jobs and provide core value for the company. Yet this group shows low engagement and often feels out of touch with the organization. Who are these workers, and what do they need? Learn about the secret weapon to inform, engage and conn...

A two-minute audio clip is all you need to clone a voice; before you know it, you are listening to yourself reciting poetry in French or asking where to find a reliable cat café in Japanese. Voice AI has the potential to give so many more of us the ability to be heard in a uniquely Human mode; voice is intimate and emotive, which is also why it is so powerful. Don't forget to rate, review and...

/imagine… an AI application that generates stunning, original art with the same ease as ChatGPT does for copy. Today’s content creators need visuals as much as they need words to improve just about every form of messaging. A brief guide to Midjourney; what it is, how to get started, and how to prompt like a pro. READ THE ARTICLE WATCH ON YOUTUBE Don't forget to rate, review and share. Your eng...

Speakers’ Pools are a great way to jump-start the process of fattening the leadership pipeline; taking very fresh voices and training them for very high-profile public speaking roles from a very early age. It’s a triple win: engagement goes up across the board, employer marketing gets a boost and it feels like a cool place to work for everyone. The CEOs are happy; one less thing to do. And the MCs...

Engagement Managers are often measured by how they move the needle on employee net promoter scores or attrition rates. But in fact, it’s all about the details. Conveying the feeling of being heard, seen, valued and respected in the workplace, and allowing for empowerment, inspiration and joy. Impossible-to-measure measurements for success. Read the full ⁠ ARTICLE ⁠ . Watch on ⁠ YOUTUBE ⁠ . Listen...

In the post-Covid world, we define our values as an organization, collectively. We brainstorm together, in real-time, with enormous, collaborative co-creation sessions that weave together all voices of the community, to define our culture, our rules, vision and mission. The new Town Hall: the ‘Co-CreaPalooza’.  Read the full ARTICLE . Watch on YOUTUBE . Don't forget to rate, review and share....

Future Mapping is, in many ways, the opposite of succession planning. Rather than planning for gaps in the current org chart, imagining the future state of the organisation and asking which individuals' vision, values and ideas align with that future. What tools, training and experience will she need to get there. Six ways to start. READ THE ARTICLE LISTEN ON APPLE WATCH ON YOUTUBE Don't f...

During the pandemic we saved time commuting, found our focus and got stuff done. Productivity levels increased 5%. When we return to the office, we’re back in traffic again, chatting with colleagues, subject to unplanned interruptions and new impromptu mini-projects. Our office days stretch well into the evening as we catch up on missed mails. Is the next step a conscious workload reduction as we...

What are the many ways of going to work in our post-Covid world? Are we scaling down our physical spaces, operating on a "Hubs-and-Spokes" Model? Are we going back to the way things were or re-investing, with a "Build it and they will come" approach? Understand the trends that are shaping our ways back to work; hybrid, remote, physical and back again. READ the article . WATCH t...

Hiring managers have likely worked for a company for longer than three years. If so, they were onboarded in the light, which meant being there physically, going to an office, having predecessors to shadow, a digital services department to visit on the fifth floor and the IT department to ask for help setting up on the second. Onboarding in a hybrid context means mapping hundreds of stakeholders, i...

Life at work now is hybrid, and it's here to stay. We are still negotiating the expectations and rules around the physical return to the office. Our tooling landscape as well as a scarcity of talent forces us to be flexible about how we define the physical workspace; whether we are full-time in the office or fully remote and all things in between, how we form the conversation defines the overa...

Leaders today need to be highly visible. Physically, with teams and stakeholders but more and more, also digitally, producing meaningful posts and thought leadership content for internal and external audiences. When words are needed, ChatGPT can help. When refined for accuracy, voice and coherence, it’s a tool that can help raise your profile and get your message out. AI is intimidating. Here are...

"Radical Listening" means taking every opportunity to ask your workplace community what they want across a variety of channels and delivering results within 48 hours. In some cases done with the small, technically meaningless “Listen and Deliver” tight loops, and in some cases long and in-depth, "Deep Listen" cultural dives. And don't forget Bean Voting. All these listening...

What's a "workation" and what does it mean for the future of work? A "workation" is the act of leaving one’s city or country for an extended period of time, and working fully remotely using the video conferencing and visual collaboration tools that the pandemic brought us. Turns out it's a thing. A very big thing. READ the full article. WATCH the video on YouTube. LISTE...

Laughter reduces stress, eases tension and connects people. Doctors know that laughter helps with pain relief, tension and overall immunity. Joy and laughter in the workplace increase productivity and lowers attrition; teams are more engaged and creative. Five ways to find the funny while still doing serious business.

We all know what burnout is. Chances are, someone we know is suffering from the effects of burnout at work. Or we are feeling it ourselves. But what about when we do it to ourselves due to an overarching lack of psychological safety in the workplace? "Burn In" is an invisible, little-known phenomenon that affects high-functioning teams and is just as dangerous as burnout. Is your power team operat...