Workday Gold

Send us Fan Mail Testing is essential to every Workday implementation, but it is often fragmented across spreadsheets, screenshots, emails, and project trackers. In this episode, Keith talks with Noah Borts, co-founder and head of operations at Happy Path, about treating testing as a complete process rather than simply automating a series of clicks. They discuss objective-based testing, verifying...

Send us Fan Mail Dana Nairn’s Workday journey began in HR and payroll, continued through customer-side HRIS roles and consulting, and eventually led her to launch Authentik Consulting. In this episode, Dana joins Keith to discuss the differences between working for a Workday customer and a consulting firm, and how networks create both knowledge and career opportunities. They also explore practical...

Send us Fan Mail In this episode of Workday Gold, Keith is joined by Andrew Cesario, founder of a2i, shortly after Andrew’s team won the Workday DevCon hackathon. Andrew shares his Workday journey, what stood out from DevCon 2026, and how his team used new tools such as the Developer Agent, Workday Data Cloud, Live Data Query, and AI-enabled interfaces to build an employee career coach inside Work...

Send us Fan Mail In this solo episode of Workday Gold, Keith shares what he is still processing after attending Workday DevCon 2026 in Las Vegas. Rather than trying to cover every announcement, he focuses on the themes that matter most to Workday customers, consultants, and technology leaders, including Developer Agent, Orchestrate, Agent Passport, Workday Data Cloud, deployment agent, flex credit...

Send us Fan Mail In this episode of Workday Gold, Keith sits down with Bao Le, Senior Director of the HR Practice at Innova, to discuss one of the most overlooked parts of a Workday project: the handover from sales to delivery. Bao shares why project success is not just about the technology, but about how well expectations, scope, context, and trust are carried from one team to the next. Keith and...

Send us Fan Mail What happens after Workday go-live is often more important than the implementation itself. In this part 2 episode with Kris Kelpe, Keith and Kris explore how organizations can improve Workday adoption through better operational design, report organization, dashboards, governance, and navigation strategies. They discuss the growing importance of techno-functional employees, practic...

Send us Fan Mail What makes a Workday implementation truly successful? According to Kris Kelpe, sometimes the best go-live is the quiet one. In this episode of Workday Gold, Keith sits down with Kris to discuss how organizations can improve Workday adoption through better user experience design, content dashboards, and operational navigation strategies. They explore practical ways to help users fi...

Send us Fan Mail In this episode of Workday Gold, Keith Bitikofer talks with Kermick Santos, Product Owner, HR Strategy and Transformation at Charles Schwab. Kermick shares his journey from software development on Wall Street into the Workday ecosystem, along with lessons learned from working across different company sizes, industries, and Workday roles. Keith and Kermick discuss Workday Skills Cl...

Send us Fan Mail Alan Shearer, cofounder of SparkMind AI Agency, returns to Workday Gold for Part 2, a focused conversation on AI in the Workday ecosystem. Host Keith Bitikofer and Alan trade stories from the front lines of client work, where the automation that felt like science fiction 18 months ago is already live. If you have been watching the AI announcements pile up and wondering where to st...

Send us Fan Mail What does it really take to build a career in the Workday ecosystem? In this episode, Keith sits down with Alan Shearer to talk through a journey that began in consulting, was shaped by the 2008 financial crisis, and ultimately led to entrepreneurship and the launch of an AI-focused agency. Along the way, they unpack the decisions, risks, and mindset shifts that made the differenc...

Send us Fan Mail Workday Orchestrate is quickly becoming one of the most important tools in the Workday ecosystem, but many teams haven’t fully explored what it can do. In this episode, Keith sits down with Ethan Jones to walk through real-world use cases, including how his team automated a process that used to take four hours every week. They also dive into practical lessons learned, from using W...

Send us Fan Mail Rebecca Yoder-Shetler came from behavioral health and education before becoming an HRIS program manager for a large Workday customer. That background, curious about why people do what they do and what they need to engage, made her a natural champion for Workday Peakon, the employee engagement survey module. They have been live on Peakon for three years, and Rebecca calls it her fa...

Send us Fan Mail Kendria Countee didn't start out as a consultant. She started as a Workday customer, walking into an optimization project that turned into a full system relaunch. That experience, including the governance work, change management, integrations, and hard-won lessons, eventually led her to found Abnorma Logic, a firm focused on helping organizations get real value from their Wor...

Send us Fan Mail Rebecca Yoder-Shetler did not plan to work in tech. She started as a second-grade teacher, spent years in behavioral health working with at-risk teenagers, built a nonprofit from the ground up in central Kansas, and found her way to Workday only after someone told her she would probably be good at tech. In this episode, she joins Keith to trace the full arc of a career that doesn&...

Send us Fan Mail Dylan Johnson started his Workday journey as a college intern and landed his first professional job by walking into a regional user group event and meeting his future manager. Seven years later, he is a senior reporting analyst at a 25,000-person global company, a Carolinas RUG board member, and one of the more practical voices on Workday reporting and career development in the ec...

Send us Fan Mail The Workday job market is still strong — but it’s louder than ever. In this episode, Keith sits down with Carla Corley of Corner Office Consultants and WD Beacon to talk about what’s really happening in Workday hiring. From AI-generated resumes to certification overload, they unpack why so many professionals are struggling to stand out. If you’re navigating your Workday career, hi...

Send us Fan Mail John Bruce has spent over a decade in the Workday ecosystem, most recently as VP of People Innovation and Technology at One Digital. In 2025, they fielded 98,000 job applications across 850 open reqs. That volume, combined with the administrative burden of interview scheduling, pushed him to build a recruiting stack on top of Workday using both Paradox and HiredScore. In this epis...

Send us Fan Mail Every organization believes its Workday challenges are unique. But the truth is, the core problems are remarkably consistent. In this episode, I sit down with Vipul Gaddamedi to discuss governance, operating models across company sizes, and how to build a practical AI roadmap that reduces friction rather than chasing hype. We discuss real use cases, including interview-scheduling...

Send us Fan Mail Most Workday professionals assume the technical career path only goes one direction — deeper specialization. But what if your next step isn’t more technical… it’s more relational? In this episode of Workday Gold, Keith Bitikofer sits down with Chris Lennon, Regional Sales Director at Kainos, to explore his journey from QA tester to consultant, product owner, and ultimately sales l...

Send us Fan Mail What does a long, successful Workday career really look like? In this episode of Workday Gold , Keith Bitikofer talks with James Beattie about a 14-year journey across partners, customers, independent consulting, and large enterprises, including time on Amazon’s Workday program. They explore what AMS work teaches you that implementations don’t, why humility and prototyping matter...

Send us Fan Mail AI models are advancing fast, and it’s an opportunity for Workday professionals to rethink how systems, roles, and skills will evolve. In this episode of Workday Gold , Keith Bitikofer and Christian Delcid break down what’s actually changing, and what isn’t, when it comes to ERP systems and AI. They explore why Workday’s core value goes beyond the UI, how agents are beginning to r...

Send us Fan Mail Feeling stuck in your Workday career? In this episode of Workday Gold, Keith Bitikofer is joined by Christian Delcid to explore why that feeling is often more about limited visibility than limited opportunity. They unpack the many paths available across the Workday ecosystem, including customers, partners, Workday roles, consulting, sales, and emerging Built on Workday opportuniti...

Send us Fan Mail How do you explain a Workday solution to someone who can’t visualize what a new Extend App will actually look like? As a technical designer, it may be clear in your head, but for users and business leaders, it can feel abstract and hard to grasp. In this episode of Workday Gold , Keith Bitikofer sits down with Katie Holden , former Workday platform leader and co-founder of Slider....

Send us Fan Mail Most Workday professionals don’t plan their careers; they grow into them. In this episode of Workday Gold , Keith Bitikofer sits down with senior HRIS analyst Stephen Timmons to talk about his journey from HR operations to owning Workday as a solo practitioner. They discuss the realities of being the only Workday person, the pressure to have instant answers, why testing and docume...

Send us Fan Mail Workday Extend and AI agents are no longer theoretical, they’re already reshaping how customers solve real problems. In this episode of Workday Gold , Keith Bitikofer sits down with Rick Leunisse, co-founder of Incubane, to explore what’s actually working today. They discuss why deep Workday knowledge matters more than ever, how Extend has matured into a strategic capability, and...