bpmd

Work In Process (a bpmd podcast)

Business EN ↓ 7 episodes

Work In Process is the podcast for leaders who are responsible for improving how their organisation actually works. If you lead process, transformation, IT, enterprise architecture, data or operations, and you are accountable for turning strategy into execution, this podcast is for you. Hosted by Liam O'Neill and Sam Lewis of bpmd, each episode cuts through the noise to focus on what it really takes to turn investment in tools, teams and programmes into bottom line results. We talk to practitioners, leaders and specialists who are doing this work for real. No theory for the sake of it. Just ho...

Author

bpmd

Episodes

Good Process Design Is Not Enough: Process, Regulation and Ownership with Paavo Heikkinen 16.06.2026 41:18

Description: In this episode, Liam O’Neill speaks with Paavo Heikkinen, Head of BPM and Change Management at Bank Frick, the Liechtenstein-based financial institution operating at the intersection of banking, fintech and crypto services. Paavo’s career has taken him from consulting into manufacturing and now into financial services, working across organisations including BMW, Siemens and VAT Group...

Start with the Problem, Not the Methodology with Prem Krishna 02.06.2026 49:22

Description: In this episode, Sam Lewis speaks with Prem Krishna, Global BPM Transformation Leader at IKEA. Prem's career has taken him from software development and management consulting in India, through operational excellence and supply chain leadership roles at Johnson & Johnson, to leading business process transformation in one of the world's most recognised brands. What make...

Why the future of AI depends on process management with Carina Siemen 20.05.2026 56:27

In this episode, Liam O’Neill speaks with Carina Siemen, Global Quality Systems Leader at Nexperia, where she leads global quality systems, process improvement and digital transformation across a highly complex international manufacturing environment. Carina’s route into process and quality management is not a conventional one. Before moving into aviation, operational excellence and global quality...

Seeing the Work You Shouldn’t Be Doing: Process Intelligence, Hidden Factories and the Future of CI with Paul Rudge 06.05.2026 29:15

In this episode, Liam O’Neill speaks with Paul Rudge, Process Intelligence Manager at RS Group, where he is helping to bring together nearly two decades of continuous improvement experience with a new generation of process intelligence capability. Paul has spent most of his career in Lean and Six Sigma roles, working hands-on with teams to drive improvement across complex operational environments....

Trust the Data, Focus on the Humans: 14 Years of Process Leadership with Aafke Post 21.04.2026 31:00

In this episode, Liam O'Neill speaks with Aafke Post, Senior BPM Solution Manager at Philips, where she has spent 14 years building and leading enterprise process governance across complex, multi-country environments. Aafke's background is genuinely unusual for someone in this space. She started as a sports performance coach before studying Communication and Multimedia Design, and it is...

If Your Governance Is Weak, AI Will Accelerate the Confusion with Hana Prooij 07.04.2026 25:19

In this episode, Sam Lewis speaks with Hana Prooij, Business Process Management and Transformation Leader, formerly Head of Business Management Systems at Versuni, the global home appliances business behind some of the world's most recognised consumer brands. Hana spent over four years at Versuni, leading the design and implementation of the business management system through one of the most...

Lessons From 70 Implementations: What We Know About Making Process Work 23.02.2026 35:04

In this first episode of Working Process, Liam O'Neill and Sam Lewis introduce themselves and explain how bpmd evolved from a three-person startup operating out of a Surrey attic with a single client, into a specialist transformation partner working with global organisations including Sony and the BBC. This is a candid conversation about what it actually takes to make process and transformati...