Wiggin Performance Review Podcast

Noo and Clay introduce themselves and share the intention to help you move away from process towards a conversation that counts.

In this podcast for Line Managers and Reviewees, Noo & Clay talk honestly about the fact that Performance Review is not everyone's favourite thing.  So why are you investing time in this dialogue?  What are you both trying to achieve?  Misconceptions about purpose can get in the way of a good conversation.   How do you ditch the idea of Performance Review as a protracted judgement of the indiv...

Getting ready for a quality conversation takes a little time.  Noo & Clay talk about how to keep a human-centered approach in mind at this stage by setting intention and reflecting on what you value about your colleague.   Not to make them feel great, although there's nothing wrong with that!  So that you can move away from assumptions and generalisations and articulate your intention.  Your g...

There's a bit of an art to having a purposeful conversation.  Making sure you cover the ground necessary, and are flexible enough to follow-up on what you notice in the moment, is not always easy.   Noo & Clay talk about how to use structure as a way to bring the conversation to life, whilst holding its overall course.

A well-structured conversation with poor skills is still a poor conversation.  In this episode Noo & Clay cover some essential skills at play in an effective Performance Review conversation: Asking powerful questions Listening to hear (not waiting to speak) Clarity on key messages Fairness

Feedback, love it or loathe it, is the one way we discover how our efforts are being received by others. Feedback should always come with the intention to help your colleague improve.  That developmental intention is at the heart of the Performance Review process.  The alternative is that we all skate along assuming everything is fine. And it works both ways.  A good Line Manager will ask for feed...

The close of an effective Performance Review conversation has a powerful effect on what actually transfers into action in practice. Noo & Clay talk about ways to close the conversation in some style, rather than it fizzling out, giving way to a self-conscious recognition that you just spoke openly and honestly to each other.   What will success look like?  How will you know when your colleague...

Noo & Clay talk about one of the hallmarks of a mature approach to Performance Review; taking the time to switch out of the every day pace of working life, and reflect.   Scroll through your literal or mental diary, professional and personal, and recalling what happened in the year gone by.   When were you "in flow", working easily and effectively?  What were you doing then?  What was making t...

It takes two to have a great conversation.  Noo & Clay talk you through how you can make sure you show up as a participant, not a recipient in your Performance Review conversation.   How do you deal with feedback?   Should expect your Line Manager to set objectives for you, or with you? What are the key things to be clear about before the meeting ends? Have a listen and make sure you set yours...