QA

When Technology Goes Wrong

When Technology Goes Wrong explores real-world tech failures to understand what happened and what we can learn, alongside the people involved and the experts who can help us unpack. From system outages to security lapses, each episode offers practical insights for building better technology - and using it effectively. Hosted by Paddy Dhanda, Head of Product Discovery and Agile Practices at QA, the UK’s largest tech training provider. qaltd.substack.com

Author

QA

Category

Technology

Podcast website

qaltd.substack.com

Latest episode

Oct 23, 2025

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Episodes

When Diversity Gets Left Behind: DEI Failures in Tech 23.10.2025

Episode Title:   When diversity gets left behind: DEI failures in tech   👤 Guest:   Mahima Sukhdev , Chief Growth Officer, GIST Impact  Mahima works at the intersection of sustainability, equity, and technology - helping organisations measure their real-world impact through data and analytics. 🧠 Episode summary:  In this episode, host Paddy Dhanda explores how the tech industry’s failure to prio...

The cyber skills crisis: When the firewall isn’t enough 09.10.2025

Episode title:   The cyber skills crisis: When the firewall isn’t enough  👤 Guest:   James Stanger , Chief Technology Evangelist, CompTIA  Globally recognised expert in cybersecurity, open source, and workforce development. Leads global conversations on tech skills, resilience, and the future of work.  🧠 Episode summary:   In this episode, host Paddy Dhanda explores how the tech industry's skill...

What's holding the UK back from being a global AI leader? 25.09.2025

🎙️ Episode Title:   "What’s Holding the UK Back from AI Leadership?" 👤 Guest:   Simon Lambert , Chief Learning Officer, Microsoft UK Leads strategy for digital skills and learning culture, driving initiatives like Microsoft’s Get On campaign and AI skilling partnerships. 🧠 Episode Summary:  In this episode, host Paddy Dhanda explores the UK's ambition to become a global AI leader in conversation...

Digital Identity: Can the UK Get It Right This Time? 28.08.2025

Episode Title: Digital Identity: Can the UK Get It Right This Time? Podcast Host: Paddy Dhanda Guest: David Birch, Author and Global Authority on Digital Identity Episode Summary: Paddy Dhanda is joined by David Birch to explore the UK's renewed push for a national digital identity scheme. They discuss why the previous attempt failed, how technology and public attitudes have changed, and what a su...

A Year of Tech Failures - and What They Can Teach Us 31.07.2025

Episode Title: A Year of Tech Failures - and What They Can Teach Us Podcast Host: Paddy Dhanda Guest: Charlotte Jee, News Editor at MIT Technology Review Episode Summary: In this episode, Paddy is joined by Charlotte Jee to explore MIT Technology Review’s annual list of the worst tech failures. From astronauts stranded in space to AI image generators gone rogue, the episode dives into the most mem...

Why Most Companies Still Struggle with Data - and What to Do About It 17.07.2025

Episode Title: Why Most Companies Still Struggle with Data Podcast Host: Paddy Dhanda Guest: Amma Ainsley, Strategic Account Executive at Databricks Episode Summary: In this episode of When Technology Goes Wrong, host Paddy Dhanda is joined by Amma Ainsley from Databricks to explore one of the most common and costly tech failures of our time: the failure to make the most of data. Despite the hype...

The Rise and Demise of Helix: The First Big Dark Web Cryptocurrency Mixer 03.07.2025

Episode Title: When Technology Goes Wrong: The Rise and Demise of Helix – The First Big Dark Web Cryptocurrency Mixer Podcast Host: Paddy Dhanda Guest: Geoff White, investigative journalist, author of Rinsed , and host of The Lazarus Heist Episode Summary: In this episode of When Technology Goes Wrong , host Paddy Dhanda is joined by investigative journalist Geoff White to expose the story of Heli...

When Technology Goes Wrong: Data Breaches and Fake Companies, with Graham Barrow 05.06.2025

Episode Title: When Technology Goes Wrong: The Shiseido Data Breach and the Rise of Fake Companies  Podcast Host: Paddy Danda  Guest: Graham Barrow, financial crime specialist, co-host of The Dark Money Files, and co-founder of Risk Alert 247  Episode Summary:  In this gripping episode of When Technology Goes Wrong , host Paddy Dhanda is joined by financial crime expert Graham Barrow to uncover th...

When Technology Goes Wrong: The Missed Opportunity in Financial Services, with David Pool 22.05.2025

Episode Title: When Technology Goes Wrong: The Missed Opportunity in Financial Services with David Pool  Description: In this episode, Paddy Dhanda is joined by David Pool, Portfolio Director for Data and AI at QA, to explore the unique challenges facing the financial sector, in the data revolution.  From Alpha data to the Internet of Things, and from fintech disruptors to legacy system inertia, t...

When Technology Goes Wrong: The 2020 A-Level Algorithm Fiasco 08.05.2025

Episode Title: When Technology Goes Wrong: The 2020 A-Level Algorithm Fiasco Podcast Host:  Paddy Dhanda Guest:  Tom Chatfield, philosopher of technology and author of Wise Animals Episode Summary: In this episode of When Technology Goes Wrong , host Paddy Dhanda takes a deep dive into the 2020 A-Level algorithm fiasco—a moment when imperfect technology impacted thousands of students across the UK...

When Technology Goes Wrong: Lessons from the World's Biggest Crypto Scam 08.05.2025

Episode Title: When Technology Goes Wrong: How OneCoin Fooled Millions Podcast Host:  Paddy Dhanda Guest:  Jamie Bartlett, investigative journalist, author and host of The Missing Crypto Queen Episode Summary: In this episode of When Technology Goes Wrong , host Patty Danda sits down with investigative journalist Jamie Bartlett to uncover the shocking story behind OneCoin—the multi-billion-dollar...

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