What's the Scenario? with PLRB

This episode of PLRB on Demand features Steve Rosenthal, forensic accountant at Baker Tilly. Steve's presentation, "Business Interruption From a Cyber Attack," has been adapted for this podcast. You see it in the news every day- cyber attacks targeting businesses large and small and wreaking havoc to the economy. Join Steve Rosenthal as he examines the vulnerabilities, coverage options, and issues...

This is an industry where claims professionals deal with a high volume of claims, time demands, and customers who are distressed due to the loss they just sustained. As a result, some claims professionals can become complacent or even jaded, but the best ones continue to grow, to challenge themselves, and to look at each claim as an opportunity to help their insureds at a time when they need it mo...

This episode of PLRB on Demand will feature Jessica Gaudio, Senior Director of Membership at The Institutes CPCU Society. Jessica's presentation, "Preparing Today for Tomorrow's Workforce", has been adapted for this podcast. As more and more insurance professionals approach retirement age, the industry is on the lookout for sharp new minds to fill in the gaps. Join Jessica Gaudio as she explores h...

This presentation by Diane Barnes-Reynolds, Managing Partner at Simon Reed & Salazar, P.A., has been adapted for this podcast. Electronic discovery is a vital process that can make or break your claims case, and can be as complex as a 1,000 piece puzzle. Join Diane Barnes-Reynolds as she carefully constructs the importance of organization and detailed claim file notes. Diane's insights will inspir...

This is the third of a series called "The Coverage Contrarian," where your experts at PLRB discuss and debate interesting coverage issues & nuances. What coverage issues can arise under a Homeowners policy in the event of an E-Bike accident? Check out this week's biggest debate on PLRB on Demand. Illinois – Definition of Low-speed Electric Bicycle (625 Ill. Comp. Stat. Ann. 5/1-140.10) Illinois –...

Marty Frappolli's (Insurance & Risk Management Thought Leader) PLRB Presents! Industry Insights presentation, "Three Things Pizza Taught Me About Claims Leadership," has been adapted for this podcast. Who knew that pizza and claims were so alike? Join Marty Frappolli as he explores the flavorful insights he has acquired from the world of pizza to the world of claims. Marty's tips for passion, pers...

Rhonda J. Thompson's (partner at Thompson Coe) PLRB Presents! Industry Insights presentation, "Managing Millennials: Get Woke & Be Chill," has been adapted for this podcast. This pragmatic, humorous talk is targeted to managers and leaders who want a meaningful framework through which to approach Millennial professional employees in a service industry like insurance. The spotlight is on the leader...

Today's podcast episode will feature excerpts Heather Becker of the Conservation Center's new course on art & heirloom claims, which will discuss the information an adjuster may need to collect for art conservation, how damage to art & heirlooms can be preemptively minimized, and how conservators distinguish between pre-loss damage and related damage. In this episode, you will learn about how diff...

This episode is a follow-up from a webinar that was presented by William Krekstein and Sherri King. Bill is a founding partner at Horst Krekstein & Runyon, and Sherri is a Claims & Risk Engineering Manager at State Auto. T his webinar identified the current landscape for property insurance coverage disputes, including arguments on policy ambiguity, impact of public adjusters and perceptions on COV...

The PLRB Presents! Industry Insights presentation, "Identify, Develop and Inspire Your Future Claims Supervisors," has been adapted for this podcast. Are you being the best leader you can be? Join Jackie Jones, Property, Commercial & SIU Claims Manager at Indiana Farm Bureau Insurance, as she provides you with the elements to seek out talent, channel personal development, and inspire others within...

This episode of PLRB on Demand will feature Richard I. Woolf, attorney at Baker Sterchi Cowden & Rice LLC. Richard's presentation, "How Claim Litigation Management Is a Lot Like Youth Basketball," has been adapted for this podcast. How is coaching a youth basketball team similar to managing claim litigation? Join attorney Richard Woolf as he draws upon his experience on the court as a youth basket...

This episode of PLRB on Demand will feature Steve Badger, Partner at Zelle LLP. Steve's presentation, "The Hail Lawsuit Frenzy: Update From the Trenches," has been adapted for this podcast. Hail damage claims are pervasive and complex, not to mention growing in number. Join Steve Badger as he depicts the hail claim crisis that is sweeping the nation. Steve's tales and triumphs from the trenches wi...

This episode features Judge Nelson E. Canter, partner at McLaughlin & Stern, LLP. Judge Canter's presentation, "The Essential Non-Party Witness," has been adapted for this podcast. A credible witness is worth his or her weight in gold. Join Honorable Nelson Canter as he explores riveting case scenarios where non-party witnesses proved to be essential to untangling complex claims. Nelson's experien...

This episode features Judge Nelson E. Canter, partner at McLaughlin & Stern, LLP. Judge Canter's presentation, "Eliminating Subrogation Waivers," has been adapted for this podcast. Are you interested in the proliferation of subrogation waivers in contracts and its impact on risk-sharing after a loss? Join Nelson Canter as he explains how subrogation waivers work and why contractual waivers of subr...

Over the past year, Payroll Protection Program loans, or PPP loans for short, have helped businesses keep their workforce employed during the COVID-19 crisis, backed by the U.S. Small Business Administration. Today Randall Wilson of Pario Forensic Accounting Services and Glenn Ricciardelli of MDD Forensic Accountants will discuss how PPP loans intersect with business income issues and projections....

This episode of PLRB on Demand will feature Todd Asher, CEO at Sygnali. Todd's presentation, "Embracing a Digital Transformation," has been adapted for this podcast. Are you embracing the future? It's coming whether you are ready or not, so get ready with this fascinating talk. The views and opinions expressed in this resource are those of the individual speaker and not necessarily those of the Pr...

On July 2, 2021, U.S. Court of Appeals for the Eighth Circuit, applying Iowa law, handed down the decision Oral Surgeons, P.C. v. Cincinnati Ins. Co. , finding that business income claims arising from government orders, issued in response to the COVID-19 pandemic, were not covered. Today PLRB's Maria Pellegrino will discuss with us the facts and holding of this case as well as its implications. Th...

This episode of PLRB on Demand will feature Stuart A. Mintz, AVP and Sr. International EGA in the Large Loss Unit at Custard Insurance Adjusters, Inc. Stuart's presentation, "Condominium Claims: Issues and Possible Solutions," has been adapted for this podcast. Overwhelmed by condominium claims? Stuart Mintz will provide you with seven key things you need to know. The views and opinions expressed...

This episode of PLRB on Demand will feature David Jarrett, counsel at Western Reserve Group. Dave's presentation, "Examinations Under Oath: The Forgotten Tool," has been adapted for this podcast. Are you ready for your next Examination Under Oath? Learn just how useful these can be in this interesting talk. The views and opinions expressed in this resource are those of the individual speaker and n...

This episode of PLRB on Demand will feature Judge Nelson E. Canter, partner at McLaughlin & Stern, LLP. Judge Canter's presentation, "Enforcement of Tenders of Defense and Indemnification," has been adapted for this podcast. Want to brush up on tenders of defense and indemnification? Check out this engaging discussion of the topic. The views and opinions expressed in this resource are those of the...

You may contact this guest at jstoner@redapd.com. This webinar that this podcast follows up on focused on an internal roof drain pipe break within the walls of a very expensive and prominent historic home near New York's Central Park that was complicated by interpersonal elements on the side of both the insureds and the company. The emphasis of the webinar was upon the relational and trust issues...

In today's conversation, we will learn more about Laura Spaulding's experiences founding Spaulding Decon, working with insurance companies, and dealing with the types of messes most people wouldn't want to handle. We'll discuss how adjusters can prepare for biohazardous environments and how COVID has impacted claims. The views and opinions expressed in this resource are those of the individual spe...

Beth Sterne of PLRB will give an overview of the Businessowners policy, including what type of business is usually covered by this policy and an overview of the coverages. We will also discuss the features that make this policy different from other commercial policies. The views and opinions expressed in this resource are those of the individual speaker and not necessarily those of the Property &...

In today's conversation, Dr. Allison Stock, Vice President of Environmental Health and Safety at J.S. Held, will challenge some common misconceptions about food safety, and educate us on the science behind food-borne illnesses. She will provide us with some practical tips for avoiding these illnesses, and discuss how training can help food be prepared safely. Check out this white paper of the same...

Throughout this podcast, we have touched on the issue of InsurTech and the changes coming for the insurance industry, as well as the issue of the working relationship between contractors and carriers and how that can be improved. As someone with experience on both the carrier side and the contractor side, and as someone with firsthand knowledge of the technology that will change the industry, Stev...