What the Fixed Ops?! (WTF?!)

We asked Dan Shine what he felt were the biggest hurdles facing service departments and his answer was quite intriguing. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation by visiting g...

As a journalist, Dan Shine gets a unique view of the auto industry from multiple directions. What were some of the stories that stuck out the most in 2023? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your compl...

Automotive News Senior Editor, Dan Shine, talks about his family's extensive history in media and how, even when they rubbed elbows with the elites, they never forgot who they were. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow tog...

Dan Shine from Automotive News stops by WTF to talk about how his job as Senior Editor actually works, NADA, the changes he sees taking place in the automotive industry and so much more. Dan is a wealth of knowledge and valuable information! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by deliver...

Tom from Visperio talks about his daily ritual to help him prepare to make an impact in his work. It's a must-listen! BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill an...

t's probably fair to say that the vast majority of our workforce wants our dealership to succeed, right? But how do we strengthen our team and support each other on the way to our goals? BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedop...

We generally promote people who are good at their jobs to leadership positions...right? But do we give them the tools they need to succeed in that role? Kyle Newsom of VIsperio weighs in. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedo...

Kyle Newsom talks about the most common problem in automotive - we focus so much on problems we forget about solutions. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill...

The retail car business requires a TON of energy, especially if you lead a team. How do we keep from getting depleted? Listen for more. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host,...

Sure, Visperio is a really cool name that easily rolls off the tongue but...what does it actually mean? BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunn...

How and when do we set the tone for professionalism at a dealership? Tom Fennen has some ideas! BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-...

Tom Fennen and Kyle Newsom are smart guys with a cool company name and awesome vision - but what does Visperio actually do? Listen and find out! BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner a...

There are very few things in the world as satisfying - and difficult - as turning a vision in to reality. Kyle Newsom of Visperio talks about the timeline and work that went in to creating the company with Tom Fennen. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full e...

Tom Fennen and Kyle Newsom, co-founders of Visperio stop by the pod! They discuss their approach to training and retaining great fixed operations employees, the shared passion that inspired them to start their company, and so much more. It's a great chat about courage and the belief that anyone can make it with the right information and training. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linked...

"Everything we talk about that isn't about money, makes us money." What does Larry Feldman mean? Dive in and find out! BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill a...

The most obvious tricks to selling can often seem counter-intuitive. Yet somehow Larry Feldman makes them seem perfectly logical. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russel...

Larry Feldman talks little tricks salespeople can use to sell more cars (spoiler: it's not that hard). BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunni...

Getting people motivated isn't easy. And Larry Feldman shares the hilarious and unconventional way he does it. Must listen! BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. H...

For #throwbackthursday we travel back to our chat with Sandy Cerami about the people in our organizations. What is the "people aspect" of business worth to a company? BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf J...

Larry Feldman of Career Changers USA shares the story of how he ended up being a world class service recruiter. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Char...

Larry Feldman, President of Career Changers USA, stops by the pod to talk about all kinds of things including, but not limited to: how boring traditional car sales trainings are, why Keith Richards of his beloved Rolling Stones will live forever, and his band, The Real Fugitives. Larry's a blast and this conversation breezes by. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fix...

Holding parts in inventory is necessary but it's equally necessary to use analytics and professional help to make sure you're doing so wisely. SPOILER: It's NOT cheap! BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf...

Inventory is an incredibly difficult part of a store to manage, specifically in our ever-changing economy. Kaylee Felio of Parts Edge talks in some depth about the "domino effect" of parts obsolescence. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and sho...

Kaylee Felio from Parts Edge talks about AI and the role it does (or doesn't) play in forecasting parts needs. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Chari...

Sure, in dealerships we hear about "idle inventory" all the time and maybe we think we know what it means...but...do we? Kaylee Felio from Parts Edge gives us the scoop. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wt...