What Thad Thinks (Not Neel)

As the World Cup captures attention across the country, Thad and Neel turn their focus to a different kind of competition: solving problems. From stubborn business challenges and employee accountability to the value of practice and role-playing, they discuss why the quickest solution is often better than the cheapest one and what separates high-performing organizations from everyone else.

Not every business mistake becomes a disaster. Between discussions on election integrity, sports gambling, and the future of SpaceX, Thad and Neel explain how great companies can respond when they've disappointed a customer and why accountability beats excuses every time.

From foreign aid and political participation to customer retention and summer activities, Thad and Neel discuss the importance of listening, building trust, and creating lasting relationships, both in business and in life.

From Bobby Cox and the Braves to Spirit Airlines and customer loyalty, Thad and Neel mix candid commentary with practical business advice on building lasting relationships.

Taking cues from the Masters, Thad digs into the art of lifelong customer relationships, covering the moments of truth that make or break loyalty, why great service goes unrewarded, and the mentorship lessons worth passing on.

As they close out their three-part series on leading from strength, Thad and Neel blend travel chaos, current events, and unfiltered debate with practical insight on confrontation, recognition, and leadership, ending with Thad’s rapid-fire "this or that" takes.

From United States military operations to the excitement of the World Baseball Classic, Thad and Neel mix candid commentary with real talk on leadership, confrontation, and building strong relationships, ending with Thad's take on tipping culture (again).

From actionable leadership advice to candid commentary on patriotism and immigration, this episode covers both relationship-building in business and Thad’s personal convictions, with a final take on tipping culture.

In Neel's speaking-est episode to date, Thad and Neel break down Super Bowl advertising and celebrity endorsements, complete with a halftime performance from Thad himself.

Thad and Neel move from global headlines and sports talk to negotiation, loyalty, and leadership, with special guest Jennifer Williams weighing in on building trust and long-term commitment.

After a two-year hiatus, Thad and Neel dive into everything from hot-button headlines to the cardinal rules of customer service, with a special appearance from industry expert Andy Sherrard.