Wendy Knowler is the Consumer Ninja

Stephen Grootes talks to Consumer Ninja Wendy Knowler about the costly consequences of "finger trouble" errors in electronic funds transfers. See omnystudio.com/listener for privacy information.

Stephen Grootes talks to Consumer Ninja Wendy Knowler about the intricacies of homeowners insurance, exploring why claims are often rejected and what consumers need to know. See omnystudio.com/listener for privacy information.

Stephen Grootes speaks to Consumer Ninja Wendy Knowler about the growing concern of rampant online gambling and whether banks have a responsibility to intervene and protect vulnerable consumers. See omnystudio.com/listener for privacy information.

Stephen Grootes engages Consumer Ninja Wendy Knowler in conversation about South Africa's intensifying weather and its financial consequences. See omnystudio.com/listener for privacy information.

Stephen Grootes speaks with consumer ninja Wendy Knowler about Standard Bank's practice of recycling account numbers and the bank's apparently inadequate communication regarding this policy. See omnystudio.com/listener for privacy information.

Stephen Grootes speaks to Consumer Ninja, Wendy Knowler, about the often-surprising costs of canceling a home loan bond, including hidden fees and charges that typically emerge when homeowners attempt to settle their mortgage. See omnystudio.com/listener for privacy information.

Stephen Grootes speaks to Consumer Ninja Wendy Knowler about the vital importance of ensuring that the value of your possessions, such as your cellphone, car, or home, is accurately specified on your insurance policy to avoid potential financial losses. See omnystudio.com/listener for privacy information.

Stephen Grootes speaks to Consumer Ninja Wendy Knowler about the unscrupulous world of sales agents who prioritise commission over honesty. See omnystudio.com/listener for privacy information.

Stephen Grootes speaks to Consumer Ninja Wendy Knowler about the rise in fraudulent activity and how to deal with scammers. See omnystudio.com/listener for privacy information.

Stephen Grootes speaks to Consumer Ninja Wendy Knowler See omnystudio.com/listener for privacy information.

Stephen Grootes speaks to Consumer Ninja Wendy Knowler about what happens to financial losses suffered by banking customers following a kidnapping. See omnystudio.com/listener for privacy information.

Consumer Ninja Wendy Knowler joins Stephen Grootes to talk about the modus operandi of the 'work from home' Facebook scams.  Scams, scams everywhere - many of them targeting desperate income seekers. Facebook ads lure them in, promising big money for seemingly easy tasks.  See omnystudio.com/listener for privacy information.

Consumer ninja Wendy Knowler and Motheo Khoaripe delve into  short term insurance policies on smaller items  such as cellphones, jewellery, sunglasses, handbags.. What it means if your insurer sends you a cancellation letter for being too high risk.  See omnystudio.com/listener for privacy information.

Consumer ninja Wendy Knowler and host Motheo Khoaripe explore the Ombudsman for Banking Services’ annual report for 2023. The report confirms that fraud, particularly internet banking fraud, phishing, vishing, and push payment fraud, remains that office’s top category of complaints. Despite the many warnings, by the regulators, the banks themselves and the media, many people contnue to fall for th...

Consumer ninja Wendy Knowler and host Motheo Khoaripe explore the consequences of notifying a bank about an impending fraud attempt on your account and discuss accountability for preventing it.   See omnystudio.com/listener for privacy information.

This year's Easter Monday saw Samantha's kid get into a bike park accident in Cape Town, requiring emergency stitches at a local hospital. Because it was a public holiday and the admin staff was off work, the administrative officer promised to send them the paperwork. Driving to the hospital after three weeks, she was told to leave her email address and the report would be emailed to her. She was...

Consumer Ninja Wendy Knowler joins Bruce Whitfield to tackle the issue of car repossession. See omnystudio.com/listener for privacy information.

Consumer expert Wendy Knowler and host Bruce Whitfield discuss the misleading assurance of roadworthy cars, revealing that a recently serviced car with a current certificate may still have hidden collision repairs. Roadworthy tests identify visual defects but don't always detect previous accident damage. See omnystudio.com/listener for privacy information.

Consumer ninja Wendy Knowler and host Bruce Whitfield delve into mis-selling of life insurance products. Knowler reveals that non-payment of premiums meant a particular life policy should not have paid out. It was totally mis-sold, something she says Liberty won’t admit, but in response to her taking on the case, they’ve paid an "ex-gratia” of R100 000 to her family. See omnystudio.com/listener fo...

Consumer advocate Wendy Knowler is delving into whether consumers are unknowingly being charged service fees on garage cards or additional credit cards that have remained unused for years.  See omnystudio.com/listener for privacy information.

GUEST: Consumer ninja Wendy Knowler|  See omnystudio.com/listener for privacy information.

Consumer advocate Wendy Knowler advises Host Bruce Whitfield and listeners to consistently insist on obtaining a comprehensive proof of payment from service providers, particularly if there are plans to seek refunds from third parties later on. Occasionally, what a listener seeks to caution the public about evolves into a completely different kind of cautionary tale. See omnystudio.com/listener fo...

GUEST: Consumer ninja Wendy Knowler| See omnystudio.com/listener for privacy information.

Consumer advocate Wendy Knowler discusses BEC (Business Email Compromise) with host Bruce Whitfield. We recently delved into this subject when the High Court mandated prominent law firm Edward Nathan Sonnenbergs to reimburse a client who fell victim to a scam while making a payment for a house. The court ruled that the firm had not taken adequate measures to prevent such fraudulent activities. See...

Wendy Knowler, looks at why familial caregiving can lead to financial disputes in estate matters in our consumer corner.  See omnystudio.com/listener for privacy information.