Walk-Ins Welcome: A Healthcare Marketing Podcast

Leadership is a must in every business, regardless of the industry.  This is a special episode that we recorded for a different podcast that we have, but we thought it would apply to urgent care clinics and other medical practices as well. We interviewed Isaac Russell from Success Plus Counseling to hear his story and get his insight on good leadership. Because at the end of the day, the lead...

Your front desk staff are the first faces that a patient sees when they walk into your clinic! Are you setting them up to be successful? In this week's episode, Nick and Michael discuss different ways to train your front desk staff to help your clinic create a friendly environment right when patients come through the door. Have a question or a story we should feature as an episode? Email us at hel...

Surprise 🎉 There's a Walk-Ins Welcome episode on a Monday! Nick and Michael wanted to take a quick second to thank you all for 500 downloads. It means so much that you listen to Walk-Ins Welcome and we hope that it's helped you with your marketing efforts. We also wanted to announce the shift within our company Urgent Care Marketing Pros and how we are expanding our services more into the medical...

In this week's episode, we're bringing you another incredible interview! Nick and Michael recently interviewed Anna Peacock, who currently serves as the Vice President of Marketing and Communications at Urgent Care for Children. Since joining the company in 2019, she has spearheaded UC4C’s marketing, communication, public relations, and special events efforts across the Southeast for nearly three...

Social media can be overwhelming, especially in the fast-paced world of the urgent care industry. If you don’t have a predetermined plan, it can often get to the point where it’s overlooked, forgotten, or not well thought out. For this week's episode, we brought in our Internal Marketing Coordinator, Hannah Green, to share some tips and tricks on how to approach your social media. Hannah manages a...

Have you ever wondered why people aren't visiting your urgent care?  You have a great staff and processes but not everyone knows that if they haven't visited your clinic before. Are you communicating to potential patients why your clinic is awesome?  Does your team know what separates your business from others?  We ask these questions and more in episode 13! Have a question or a sto...

Reviews are very important for your Urgent Care Clinic!  Nick was out sick for this episode, so our coworker Devin Smith stepped in and offered some great advice on how to creatively get reviews for your clinic. Devin is a part of our sales team at Urgent Care Marketing Pros and talks to urgent care clinics regularly. (Devin also created our intro/outro music!) In today’s episode, we are talk...

As an Urgent Care Clinic, you have a lot of patients coming into your facilities every day!  What is their experience like? Were they able to make their appointments online? Did they receive more than just a diagnosis and prescription? Would you want to be a patient of your own practice? In episode 11, Nick and Michael ask these questions and give helpful tips on how to ensure that your patie...

This week Nick and Michael are interviewing Dr. Jason Junkins from Birmingham, Alabama. Dr. Junkins has been in the urgent care industry for over a decade! He started an urgent care clinic, sold it, then started another one a few years later. Currently, he owns a 3 location urgent care called Southern Immediate Care in East Alabama. In this episode, we discuss the challenges and successes that Dr....

Educating your audience is important for any business especially the health care industry! Sharing what you know through outlets like social media, a podcast, your website's blog, or YouTube videos is a great way to educate your audience as well as build trust. Check out episode 9 to learn all about the ways your Urgent Care Clinic can stand out by utilizing what you already know! Have a question...

Happy New Year! We are so excited to kick off 2022 with a brand new episode to help YOU market your Urgent Care Clinic. In this episode, we discuss what every urgent care should be asking when hiring their digital marketing agency.  At Patient Care Marketing Pros, we have a process for all of our clients which we discuss as well as the why behind why we do what we do. Also, we identify red fl...

Social Media for Urgent Care Clinics can be multiple things. It can be social posts on Facebook, a new video showing off your team on TikTok, or running Instagram Ads to promote your clinic. We walk you through what to do and what makes the most sense! Have a question or a story we should feature as an episode? Email us at hello@patientcaremarketingpros.com Intro/Outro Music by Devin Smith https:/...

Are you running Google Ads for your Urgent Care Clinic? Have you tried running them in the past and didn't have much success? Learn all about the Dos and Don'ts, industry language like ROAS (Return on Ad Spend,) why Google Ads are important, and how they should be used by checking out this episode of Walk-Ins Welcome!  Have a question or a story we should feature as an episode? Email us at he...

The health care industry is very focused on reviews! Potential patients will take a look at your reviews before making the trip to your clinic to ensure that your services can help them and that you can be trusted. In this week's episode, Nick and Michael talk all about why Google Reviews for Urgent Cares are important and how if you don’t have any, you are losing out! We're also giving you the de...

In this episode, we discuss Search Engine Optimization for Urgent Care Clinics, also known as "SEO." Nick and Michael break down the different elements of SEO and show you how you can do some of your own SEO for your urgent care clinic and where to get started. Be sure to head over to https://maps.patientcaremarketingpros.com/google-maps to snag our 9-step ebook all about how to rank on Google Map...

In this week's episode, Nick is interviewing Betsy Stewart from MainStreet Family Care. For just over 6 years, Betsy has been serving as Vice President of Marketing for MainStreet Family Care and KidsStreet Urgent Care. MainStreet is Alabama's largest rural urgent care and primary care company, with 22 locations, including the state's first pediatric urgent care. Learn more about Betsy and how Mai...

In this day and age, every business needs to have a website, especially urgent care clinics! But, it takes more than just a regular website to attract patients to your clinic. Is your website set up for success? Is it SEO friendly? Does it reflect the overall quality of your clinic? Nick and Michael talk about that and what you can do right now to improve it! Have a question or a story we should f...

Welcome to the first official episode of Walk-Ins Welcome! We are here to help you and your urgent care understand how digital marketing works and what you can do to make it better.  Throughout this podcast, we will reveal what digital marketing really looks like and the best way to maximize your investment.  From websites to understanding ROAS, we make your decision on digital marketing...