VUX World

Who Else AI is developing a namespace protocol for the Internet of Voice. Open source, privacy-by-design, and based on public industry standards. Founder, Tobias Martens join us to share why an open voice protocol is critical and how Who Else AI is approaching making it a possibility. Visit whoelse.ai for more information. Presented by Deepgram Deepgram is a Speech Company whose goal is to have ev...

Jan Sedivy is a legend in the voice AI space, with vast experience working on speech systems at IBM and Google. He recently guided the Czech Technical University team in winning the Alexa Prize SocialBot Grand Challenge 4; a competition where contestants from Universities across the globe aimed to design a conversational AI that’s able to hold a conversation for 20 minutes. Jan joins us to share t...

Senior Director of Conversation Design at [24]7.ai, Celene Osiecka joins us to share best practice on conversation design at scale for enterprise. Celene Osiecka is part of a rare breed of conversation designers with 10 year's experience. Although conversation design has been a practice for decades, it's only recently that the term has become solidified as its begun to reach mainstream awareness....

SoundHound Director Of Business Development, Darin Clark, join us to share the ins and outs of wake word detection for voice AI and speech recognition systems. One of the crucial parts of creating a voice assistant is the ability for the assistant to start listening when you say its name. For example "Alexa", "Hey Siri" or "OK Google". They are all examples of 'wake words'. But how to you create y...

Stories covered: LinkedIn allows newsletters in the UK: sign up to conversational AI and NLP here Kane closes SwissCognitive Cognitive Virtual event with 'AI strategy in 5 days' talk Wake word detection with SoundHound's Darin Clark Microsoft release contact centre with AI at its core The future of NLU with Chandra Khatri Making audio more discoverable with Gal Klein Symbl.ai raises $17m. Join CEO...

Chandra Khatri is the Head of AI at emerging startup, Got It AI, and joins us to share the future of NLU systems and how transformer-based models (explained in detail for the layperson) are heralding a new line of capabilities and making a new kind of customer experience possible. Chandra used to work on the Alexa team and was the founding brain behind the Alexa Prize which, to date, has been resp...

Audio is chronically difficult to find. Invisible and not indexed in the usual places people search for information, such as online and in emerging contexts such as voice assistants. Yet, there's so much audio being produced and so much rich and dense information contained within it. Think about this podcast. In this conversation with Audioburst CEO, Gal Klein, we discuss a whole manner of differe...

Instreamatic allows advertisers to create and distribute interactive audio ads that you can talk to. CEO, Stas Tushinskiy, joins us to share insights into the emerging world of interactive advertising and his lessons learned in building the innovative interactive audio platform. Links instreamatic.com The State of Voice Advertising Presented by Deepgram Deepgram is a Speech Company whose goal is t...

Clinc co-Founder, Author, Founder and CEO ofZeroShotBot, serial entrepreneur and all roundconversational AI veteran, Prof. Jason Mars, joins usto share his latest work in advanced conversational AIsystems and where it’s all heading. Links https://www.zeroshotbot.com   https://www.breakbots.com Presented by Deepgram Deepgram is a Speech Company whose goal is to have every voice heard and under...

Albert Jordan, Vice President and General Manager of Automotive Applications at HARMAN International. and Joe Iacobelli, Director, Sales Engineering, Products and Strategy, Cerence, join us on VUX World to share more about the Harman and Cerence partnership that brings voice AI to third-party application providers and OEMs providing in-car services through the Harman infotainment systems and the H...

Authors of Conversations with Things, Rebecca Evanhoe and Diana Deibel, join us to share conversation design best practice and lessons learned from over a decade of designing conversations with things. Links Buy Conversations with Things Connect with Rebecca Evanhoe on LinkedIn Connect with Diana Deibel on LinkedIn Presented by Deepgram Deepgram is a Speech Company whose goal is to have every voic...

  The future of conversation design I rocked the boat a little over the last few weeks,  making some statements  about the future of conversation design. How technology will improve and  intent-less NLU  and  other technology  will change the role of a conversation designer. How the way we think about conversations isn’t always conducive to producing great custom...

When Google comes across a voice AI automation problem that it can't solve, and needs to bring in another company to help solve it, you can assume that the company they use know a thing or two about voice AI. You can also assume that company has some compelling technology at its disposal.  Meet Sovran AI CRO, Clive Elleforde. Clive has decades of experience in business, technology and startup...

The CEO of rising conversational AI platform provider, Hyro, joins us to share insights on the unique approach taken to create its NLU technology and the kind of results its seeing in market. Israel Krush shares the ins and outs of Hyro's philosophy, its intentness NLU approach and the importance of knowledge management. We get into why, when using Hyro, there's less of a need for designing conver...

Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Its easy-to-use SDKs and APIs allow developers to quickly test and embed our STT so...

Kordel France discusses how Seekar Technologies is approaching AI and how it's using its unique technologies and multi-model processing of a variety of input signals (from speech, to vision, to radar and other signals) and helping disadvantaged industries such as medicine, agriculture and manufacturing solve some core problems. From using speech recognition to detect whether someone is lying, to m...

TalkVia, the voice assistant design and development platform for marketing teams looking to invest in emerging technologies like Alexa and Google Assistant, conducted the Smart Audio Report, Australia, to understand the adoption and usage levels of voice assistant technologies down under. Head of Innovation, Guy Munro, joins us to share the details and insights from the survey, how voice assistant...

Voice AI can provide immense value outside of the home. Problem is, outside is noisy! So how to you create voice AI solutions and  speech recognition systems  that work well in cars, in traffic, outside or with screaming kids in the background!? We're joined by SoundHound's Director of Business Development, Andrew Richards, to shed some light on how one of the top voice AI comp...

Every experienced conversation designer has been asked this question: how do I get into conversation design? Heyday's Team Lead for Conversation Design, Anna Ralph, joins us to answer that question and more as we chart her journey from copywriter to conversation designer and share how you can do the same. Links Heyday by Hootsuite Hosted on Acast. See acast.com/privacy for more information.

Anyone who has worked with semi-complex conversational AI from a design or development perspective has hit the limitations of the technology. 'If this then that' statements that determine logic, handling 'no match' intents and providing training data and synonyms for intents and slots. All of this gets incredibly complex and difficult to manage when you get into anything beyond a simple use case....

Genesys is one of the largest cloud CX providers on the planet and is leading the way in the future of customer experience with is cloud contact centre and automation platforms. VP, Product Marketing for AI at Genesys, Elcenora Martinez joins us to share her experience and insights on the current best practice for implementing conversational AI in enterprise. We discuss the approach Genesys has ta...

It's hard enough designing conversational AI agents that understand single line utterances and are able to string together a conversation with a person. Try monitoring both a caller and an agent having a two way conversation and understanding it to the extend that you're able to offer real time, in the moment, accurate guidance to the call handler. This is exactly what Balto does. We chat to CEO,...

Voice assistants and voice user interfaces are becoming ubiquitous across all device types. Voice is quickly becoming the modality of choice for finding information and getting things done. But with every new device type, comes a different type of customer experience, based on different mental models, different expectations, different context and different goals. One of the most promising device t...

What do instructional design and conversation design have in common? What skills and perspectives do linguists bring to conversation design? What are the top challenges new conversation designers face? And how can we design successful conversational interactions between computers and humans? Maaike Groenewege joins us to share all, and more! Links Convocat Follow Maaike on Instagram Connect with M...

Have you misunderstood the aims of your digital transformation programme? So much time, money and effort is spent on rebuilding websites, launching apps, managing social media, all to try and prevent customers from calling your contact centre and costing you money. All of this to prevent 'avoidable contact'. Yet, they still call. The question should be 'why don't you want to talk to your customers...