VOSS - Discover more from UC experts

Hear how enterprises with strong Microsoft 365 monitoring capabilities are still missing a critical component: governance. While monitoring tools effectively show what's happening in digital workplace environments, they can't prevent issues from occurring or address root causes. This gap is particularly pronounced in global organizations where fragmented environments lead to inconsistent configura...

Bill Dellara, Chief Product Officer at VOSS, presents the company's strategic approach to AI integration in their platform for Microsoft 365 and cloud-based UC environments. He explains how VOSS differentiates itself from vendors who simply add AI as a marketing label by embedding AI as an intelligence layer built into their core platform. The presentation covers five core AI principles: insights...

Discussing the evolution of digital workplace priorities as we approach 2026, Bill Dellara explains how 2025 marked a turning point where enterprises shifted focus from collaboration features to deeper concerns about governance, risk management, and data ownership. This blogcast covers how AI capabilities have become table stakes, while governance and compliance have emerged as primary buying driv...

VOSS shares insights from Microsoft Ignite, highlighting how AI, automation, and UC operations are converging to shape the future of digital workplaces. The event reinforced that organizations are moving toward an automation-first mindset, seeking to simplify operations and automate at scale. Microsoft's roadmap emphasizes AI-powered operations and cross-platform governance, areas where VOSS exten...

Exploring the evolution of the digital workplace in response to hybrid work, multi-vendor collaboration, and the rapid rise of generative AI. VOSS explains how traditional standardization approaches are no longer sufficient for today's fluid work environment, where agility has become a baseline requirement rather than an aspirational goal. Highlighting the increasing complexity organizations face...

Tim Jalland presents resources developed in partnership with Microsoft analyst Kevin Keeler to help organizations optimize their Microsoft 365 licensing strategy. The presentation addresses the growing complexity of Microsoft licensing, including overlapping entitlements, unused licenses, and inconsistent governance that lead to wasted spending and missed opportunities. The featured resources incl...

See the importance of transforming collaboration platforms into foundations for AI-powered productivity. Highlighting the challenges IT leaders face due to limited visibility into usage, performance, and costs, which can lead to wasted resources and hinder AI readiness. But, by introducing an enterprise-owned visibility and automation layer, organizations can optimize their collaboration environme...

Tim Jalland, a Solutions and Product Manager at VOSS, discusses the importance of role-based access control (RBAC) in managing Microsoft licenses effectively. He highlights the complexities of license governance in global organizations and emphasizes the need for a hierarchical approach to RBAC. Automation plays a crucial role in streamlining license assignment and cancellation, reducing manual ef...

Derek Lipscomb opened the UCX event by discussing the importance of realistic, ethical, and inclusive AI. The event highlighted the shift from AI experimentation to practical applications, emphasizing measurable outcomes and responsible adoption. Key themes included the need for transparency, data sovereignty, and the risks of AI being misused politically. The discussion also addressed the impact...

This episode focuses on the challenges enterprises face in bridging the gap between license assignment and actual usage, highlighting the risks of underutilized features and wasted spending. It emphasizes the importance of license adoption insights to track activation and maximize business impact, moving beyond mere compliance. The discussion includes the need for real-time analytics to provide vi...

In a cloud-first world, Microsoft licensing has become increasingly complex, with enterprises spending over eight billion dollars monthly. Poor management often results in overpurchasing and underutilized services, highlighting the need for better license intelligence. By understanding license usage, organizations can make informed decisions, streamline processes, and maximize ROI. Implementing pr...

At DSEI 2025 in London, the focus was on the rapid pace of digital transformation in the defense sector, highlighting the importance of AI and quantum computing as enablers of innovation. The event showcased real-world applications of emerging technologies and emphasized the necessity of collaboration across various sectors to build resilient ecosystems. Cybersecurity remained a dominant theme, wi...

Listen as Jamie Litherland, the Solutions Manager at VOSS, discussing the importance of the human factor in technology services. Jamie emphasizes that even the best platforms require strong support to ensure a seamless digital workplace. And, unlike legacy UC tool providers, VOSS takes a proactive approach, adapting its solutions to fit the unique needs of each business. This commitment to service...

Hear about the significant hidden costs associated with legacy unified communications (UC) tools, which can drain budgets and frustrate IT teams. It highlights the inefficiencies caused by multiple platforms, reactive vendor support, and the risks of dependency on a single vendor. Legacy tools not only incur high operational expenses but also create compliance gaps and security vulnerabilities. He...

At the Nexus Live event, Rob Moore, the Chief Customer Officer at VOSS, highlighted the company's leadership in AI-driven IT transformation. The event focused on the shift from reactive to proactive IT operations, emphasizing the importance of AI, automation, and observability. VOSS leverages real-time analytics and predictive modelling to anticipate issues and enhance operational efficiency, part...