Voices of Experience with Dianne Keen

In this Voices of Experience conversation, Dianne Keen, FRBMA is joined by Matt Ostrum, Chief Development Officer at MBMS, LLC , for a practical look at what work travel really demands in radiology—from pre-conference strategy and brand representation to the relationship-building that turns a packed agenda into real business value.  

In this Voices of Experience episode,  Dianne Keen, FRBMA  is joined by  Megan Stuff, COO at Southwest Medical Imaging , for a practical conversation on MRI safety, operational leadership, and what it takes to build a culture that stays proactive in high-risk environments. Drawing on Megan's journey from X-ray student to COO, this discussion explores how strong imaging organizations treat safe...

In this episode of  Voices of Experience , host Dianne Keen speaks with Jack McBride, CEO at OnQ Global, about how patient access is evolving and what it takes to support patients when staffing is limited. Jack shares insights from more than a decade of building global call center operations and technology for radiology and revenue cycle leaders.

Independent radiology practices are facing intense pressure: declining reimbursements, a nationwide radiologist shortage, escalating salary offers, and constant questions about whether to stay independent or sell to private equity. In this episode of Voices of Experience , host Dianne Keen is joined by Brian Van Eck , Chief Strategy Officer at Radiology Associates of North Texas (RANT) , to explor...

In this kickoff episode of the new  Next in Line  mini-series, Dianne Keen is joined by Raquel Roman, an emerging leader already making her mark in radiology. Raquel shares how her career evolved over more than 15 years, from early roles in marketing and private practice to launching her own consulting business. Together, they discuss the realities of today’s radiology workforce, including competi...

In this episode of Voices of Experience, host Dianne Keen speaks with Carrie Berlin, Co CEO of Regional Medical Imaging RMI, live in Las Vegas. Carrie shares her career journey at RMI, where she worked her way through nearly every operational role before stepping into leadership, shaping a t The conversation explores the realities of leading an independent outpatient imaging practice in today’s ra...

In this episode, you’ll find out · Where AI is having the biggest impact on efficiencies in radiology operations · How AI is being applied to RCM to speed up reimbursement and reduce denials · Why automation isn’t about replacing people—but removing repeatable pain points

In this special AHRA edition,  Dianne Keen  is joined by  Raif Erim,  a long-time leader and advisor in the radiology industry, for an honest look at the challenges facing radiology in 2025. Raif shares how his early start in an imaging center led to a 25-year career helping practices and hospitals understand their biggest problems and find practical solutions. Together, they discuss the rising de...

In this special AHRA edition,  Dianne Keen  is joined by  Kit Crancer, former President of RBMA and Vice President of Policy at RAYUS Radiology , to discuss the critical role of advocacy in shaping the future of radiology. Together, they explore how policy decisions, from Medicare reimbursement changes to site-neutral payments, impact both providers and patients, and why bridging the gap between l...

In this special  Breast Cancer Awareness  edition, Dianne Keen is joined by  Laura Manser, Director of Provider Education at PBS Radiology  and a seven-year breast cancer survivor, to share her powerful story of resilience, advocacy, and the vital role imaging plays in early detection and survival. Together, they explore the human side of radiology from navigating a dual journey as both caregiver...

In this special  Breast Cancer Awareness  edition, Dianne Keen is joined by  Laura Manser, Director of Provider Education at PBS Radiology  and a seven-year breast cancer survivor, to share her powerful story of resilience, advocacy, and the vital role imaging plays in early detection and survival. Together, they explore the human side of radiology from navigating a dual journey as both caregiver...

What you’ll learn: Why 81% of leads never convert into patients How to turn marketing investment into consultations—and consultations into procedures Where the IR Trifecta (physician, operations, marketing) breaks down in OBLs What high-performing practices are doing differently to ensure growth

In this episode, Dianne Keen is joined by healthcare leader Jonathan Pine for a discussion on the evolving relationship between radiology practices and their hospital partners. They explore the shifting dynamics , when radiology groups, once operating independently without hospital funding, now face declining reimbursements, increasing workloads, and a tightening labor market. The conversation unp...

In this episode,  Dianne Keen  is joined by  RBMA  leaders  Jessica Strouve  and  Megan Pavlaka  to discuss how RBMA is fostering leadership, education, and community across the radiology industry. They explore the value of volunteerism, the speaker selection process for PaRADigm, and the welcoming environment RBMA offers to first-time contributors. The conversation highlights key initiatives like...

In this episode, Dianne Keen joins leaders from Strategic Radiology to discuss how independent practices are responding to workforce shortages, declining reimbursements, and growing industry consolidation .  They explore how Strategic Radiology supports its 44 member groups through shared data, cost-saving partnerships, and a collaborative ownership model. Topics include radiologist and technologi...

In Episode 16, Dianne Keen explores the evolving landscape of marketing strategy and AI with Caroline Leger, Founder of Leger & Co. They discuss the importance of integrated marketing, the shift toward a holistic brand approach, and the ethical use of AI in marketing operations. Key topics include brand integrity, cross-departmental collaboration, the impact of generative AI on content creatio...

In Episode 15, Dianne Keen discusses the value of fractional management in radiology with Janinne Walker, Senior VP at Radiology Matters. They explore how fractional leadership helps practices stay independent, manage workforce challenges, and improve operational efficiency. Key topics include stipend negotiations, strategic planning, and the growing role of AI in streamlining clinical and adminis...

In Episode 14 , Dianne Keen discusses Radiology IT challenges and advancements with experts Worth Saunders and Stephen Willis. They highlight workforce shortages and reimbursement issues, emphasizing the need for adaptable technology and strategic leadership. The episode focuses on integrating AI into radiology, exploring its potential to improve diagnostic quality and operational efficiency. This...

In Episode 13, Yaniv Dagan, CEO and Founder of AbbaDox, shares the origin and evolution of the company. Starting as Integrated Document Solutions focusing on medical transcription, Yaniv discusses the transformation into AbbaDox, a platform enhancing radiology workflows through AI. He highlights key innovations and the pivotal rebranding moment, emphasizing the importance of listening to client ne...

In Episode 12, Kit Crancer, Senior VP of Public Policy at RAYUS, joins to discuss the critical challenges and opportunities in the field today. Kit highlights key issues such as closing coverage gaps in diagnostic mammography, the impact of federal and state policies on patient access, and the ongoing workforce crisis in radiology. He also shares insights on the Medicare physician fee schedule, th...

In Episode 11,  Jessica Baladad founder and Chief Advocate at Feel for your Life, s hares her powerful journey from diagnosis at the age of 33 to becoming an advocate for breast health awareness. Jessica discusses the importance of self-exams, her struggles with insurance claims, and the creation of her app, which helps women track their breast health. Her app also includes tools like AI to simpli...

In Episode 10,  Corbin Wilson, CEO of Radiology Associates of North Texas (RANT),  shares his journey from healthcare law to executive leadership .  Exploring his commitment to mentorship and admired leadership style, Corbin discusses what sets RANT apart and their dedication to remaining independent. Gain insights into leading a major independent radiology practice in today's healthcare lands...

In this special follow-up session, Dianne Keen and Ted Burnes go over questions from the full episode. If you missed it, catch up here: https://lnkd.in/eq69nkzF . Significant shifts have occurred since our original recording, and Ted gives us an update on the latest developments.

In this episode, Ted Burnes, Senior Director of Political Affairs at American College of Radiology, discusses the complex interactions between healthcare legislation and radiology practice during an election year. Focusing on the current activities in Congress and their implications for healthcare policy, Ted offers insights and predictions on potential legislative outcomes and their impact on the...

In this episode of the Keen Insights podcast, Nicole Jones-Gerbino, President of PBS Radiology Business Experts, discusses the intricate relationship between company values, culture, and success metrics. Nicole highlights the importance of aligning strategic planning with cultural aspirations to create a balanced and effective organizational environment. She discusses the necessity of metrics in e...