VHMA VetBusiness

Spectrum of care gives veterinary teams a practical way to move beyond all-or-nothing treatment decisions and think more carefully about what is possible for each client, patient, and practice. A client may want to say yes to care and still run into real obstacles once they leave the exam room. They may not have a ride for a recheck, may struggle to give medication on schedule, may need to talk th...

The conversation around Veterinary Professional Associates and Mid-Level Practitioners has raised important questions across the veterinary industry. At the center of the discussion is how to address workforce challenges, protect the quality of patient care, and create meaningful career growth for credentialed veterinary technicians without building a separate path that leaves many of them behind....

Veterinary medicine has always been about doing more with less. Vets manage multiple patients, switch between emotionally opposite appointments, write detailed records, and still try to get home at a reasonable hour. The documentation burden alone is something the profession has quietly accepted as part of the job. That may be changing, and faster than most people realize. My guest today is Dr. Mi...

What New Graduates Really Want: Salary, Debt, and the Surprising Truth About What Drives Their Job Choices Understanding where the veterinary profession is headed means looking closely at the people entering it. New graduates carry a lot with them, the cost of their education, their expectations, their career priorities, and their vision for what veterinary medicine should look like. Getting a cle...

Referral medicine is one of those areas of veterinary care that really shows how much trust matters. When a case needs to move beyond primary care, emotions are already running high, questions start piling up, and everyone involved wants to be sure the next step is the right one. How that transition is handled can make a huge difference for the client, the pet, and the veterinarians on both sides....

There's a growing sense across veterinary medicine that the ground has shifted. Visits are trending down, fees have climbed steadily, and what once felt like a short-term post-pandemic adjustment now looks more permanent. Practices are feeling real pressure to balance rising costs with client affordability, all while trying to stay sustainable and staffed. Today I'm joined by Dr. Karen Felstead, a...

Every veterinary hospital runs on the strength, spirit, and resilience of its team, and lately many leaders have been feeling the strain of keeping that energy alive. In this episode, we sit down with Bash Halow, a certified veterinary practice manager, licensed veterinary technician, and longtime business advisor who has spent more than 26 years helping hospitals navigate growth, teamwork, and th...

The numbers behind the economy are shifting, and those changes are starting to show up in how clients spend, how practices price, and how the profession plans for the future. Understanding where we stand today, and what might be coming next, can make all the difference in preparing your business for what's ahead. Today's guest is Katelyn McCullock, Chief Economist at the American Veterinary Medica...

Staffing shortages, financial stress, and changing client behavior are reshaping the veterinary industry in ways that can't be ignored. To make sense of these challenges and where the opportunities lie, we're joined by someone who has seen both sides of the profession in the clinic and in industry leadership. That's where today's guest comes in. Dr. Meg Conlon is the Executive Director of Professi...

Veterinary medicine doesn't run without the people on the floor, and that means our credentialed technicians and nurses. They're the ones holding patients, monitoring anesthesia, comforting clients, and making sure the day actually works. In this episode, we sit down with Ken Yagi, who's been in the field for more than 25 years. Ken is now the Chief Veterinary Nurse Officer at the Veterinary Emerg...

Let's take a look at current data and trends in our veterinary practices. We're excited to have Sheri Gilmartin here today. She combines three decades of industry experience with a passion for data-driven insights. This conversation cuts through the noise and speaks directly to the challenges veterinary professionals are facing right now.  Sheri started out as a veterinary technician and eventuall...

What happens when childhood curiosity meets relentless compassion and a gift for leadership? You get someone like Dr. Adam Christman, a veterinarian who turned his love for animals into a dynamic career that's helping shape the future of veterinary medicine.   Dr. Christman is the Chief Veterinary Officer at DVM360, where he oversees everything from national Fetch conferences to innovative content...

What does it really take to get into veterinary school and stay there? In this episode of the Vet Business podcast, we go behind the scenes of veterinary education with Dr. Lisa Greenhill, Chief Institutional Research Officer at the American Association of Veterinary Medical Colleges. From the moment a student considers applying to the day they walk across the graduation stage, Dr. Greenhill walks...

Pet insurance is no longer a niche product. It's becoming a part of the conversation around pet health and financial planning. As more people view their pets as true family members, the need to protect them from unexpected medical expenses is gaining momentum. In this episode we dive into what's really happening in the pet insurance space and why it's growing so fast especially post pandemic.   Ou...

Not often do you get to sit down with someone who has seen and done it all in veterinary medicine. In this episode I'm thrilled to welcome Dr. Peter Weinstein, veterinarian, author, educator and long time leader in the profession. From his early days as a teenage kennel worker to running a successful practice and now teaching business and finance at Western University of Health Sciences, Dr. Weins...

Thanks for tuning in to VetBusiness, presented by the Veterinary Hospital Managers Association and sister show to its VHMA podcast, where expertise and innovation shape the future of veterinary management! Your host Brian Conrad, in our first episode, discusses how the veterinary industry has truly been through a whirlwind in recent years, including rising costs, economic uncertainty, and staffing...

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